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Serenades at The Villages

2450 Parr Drive, The Villages, FL 32162

For pricing & availability:
(866) 374-4058
5.7
Review score
31 reviews
Add review
5.7
Review score
31 reviews
  • 5 star
    51%
  • 4 star
    23%
  • 3 star
    10%
  • 2 star
    6%
  • 1 star
    10%
See all reviews
8.4
Review score
1190 reviews
35 facilities
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Serenades at The Villages
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Serenades at The Villages community exterior
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Bob G

Spouse or partner of resident/client

4.0 out of 5 stars

Review for Serenades at The Villages

I did a half dozen tours. They seemed to be properly staffed. The rooms seemed clean. There were no bad smells as we walked through the facility. The facility had a "home like" feel...quaint, not sterile. The price was also important. I would recommend them. My overall experience was very positive. I'm not naïve to the costs of running these places and how they can save money with med techs. Personnel issues are going to always be a problem. I don't know what qualifies one to be a med tech, but I wish that there were more nurses and less med techs. Again, I know it's a cost savings.

Read all reviews

Serenades at The Villages

Serenades at The Villages is an award-winning, purpose-built memory care assisted living community conveniently located within The Villages master-planned active adult retirement community.

Recognized for its unique programming and design, Serenades is committed to innovation and services that recognize individuality and personal choice in memory care.

Residents of Serenades at The Villages enjoy a safe and supportive environment while receiving assistance with their personal care needs by dementia-certified caregivers and licensed nurses available 24 hours a day. Residence options include a choice of private and companion apartment suites and one all-inclusive convenient monthly fee.

Purpose-Built Design

Serenades at The Villages combines research-based design and programming with the latest science in Alzheimer’s disease to emphasize the impact of personal choice in memory care. Architecture, personal care and life enrichment activities have all been thoughtfully planned to enhance freedom, dignity and a sense of control among people with memory impairment.

The design incorporates features proven to positively impact the symptoms and behaviors of dementia such as a small neighborhood that allow for more interaction between caregivers and residents.

Enhanced Safety & Security

Serenades purpose-built memory care communities integrate unique features and technologies to meet the distinctive needs of those living with dementia and Alzheimer’s disease, including:

  • Technology...

Senior living options offered

  • Memory Care
  • Adult Day Services

Serenades at The Villages

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Serenades at The Villages

5.7 out of 10
Review Score31 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.2
Friendliness
4.4
Care Services
3.7
Staff
4.0
Meals & Dining
3.5
Activities
3.9
Value for Cost
3.9

A Place for Mom has scored Serenades at The Villages with 5.7 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Serenades at The Villages has 31 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 31 reviews

Last Updated: 2/6/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Bob G

Adult Day Services

Family/friend

February 6, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Serenades at The Villages

I did a half dozen tours. They seemed to be properly staffed. The rooms seemed clean. There were no bad smells as we walked through the facility. The facility had a "home like" feel...quaint, not sterile. The price was also important. I would recommend them. My overall experience was very positive. I'm not naïve to the costs of running these places and how they can save money with med techs. Personnel issues are going to always be a problem. I don't know what qualifies one to be a med tech, but I wish that there were more nurses and less med techs. Again, I know it's a cost savings.

Anonymous

Memory Care

Family/friend

May 23, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
4.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
4.0
Meals & Dining
2.0

Would not recommend.

My mom passed away a year ago. The overall experience At Serenades was awful. Mostly due to under staffing issues and under trained staff. End of life or near end of life care was abysmal. My main regret for my mom's last days is Serenades.

Anonymous

Adult Day Services

Family/friend

May 10, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Review for Serenades at The Villages

I have a lot of displeasure with the care, activity, medical attention, communication and general care. The industry in general, under perform their promises and continue to raise rates and fail in a lot of areas.

Tyler

Memory Care

Family/friend

August 1, 2023

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
2.0
Meals & Dining
2.0

Awful, unclean, understaffed and under trained

Do not let your loved one live here. It is woefully understaffed. There are some very nice people there trying very hard to do a good job, but they are overwhelmed. The place is not clean and once care gets near to end of life, they are at a complete loss on how to care for your loved one. Incorrectly medicating, not turning patients to prevent bed sores, poor communication, lack of training and bedside manner. I don't have nearly the space in this review to go over everything wrong with Serenades, but rest assured, you do not want anyone you love here. They will put your loved one onto Hospice almost immediately. Not to give better care, but to make more money for the facility. It is a for profit system and it shows. I wish the best for the staff who were caring and trying hard. I wish nothing but the worst for the Serenades management and the parent company of Serenades. There are plenty of other choices for care. Do not go here.

Anonymous

Adult Day Services

Family/friend

June 30, 2023

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

overall welcoming community

Overall it was great experience, my mom made friends and the staff made her feel at home. She went to the daycare a few days a week then stayed for a respite stay of 10 days. I think they could have more activities but it is more like a boutique size which is nice as I feel they get more specialized care. It was at the top of my budget and I had to leave her in respite two days longer than planned as there was a virus going around. I didn't want to pull her out till I knew she wasn't contagious and I thought hat is why at the end of her stay the place didn't seem as clean as they were sequestered so I am sure the cleaners were kept at bay

AG

Memory Care

Family/friend

June 26, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Overall Pleased

We had had a good experience with memory care at Serenades at The Villages. Overall I am very pleased with the treatment of my wife and the care she has been given there.

Anonymous

Memory Care

Family/friend

April 10, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Recommended

Good facility, friendly staff, good housekeeping, and good communication. They did not provide the cognitive therapy that we were expecting. The meals were average. I would recommend this facility to family and friends.

Ron

Memory Care

Family/friend

February 8, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

First Class -They Do What They Promise

I wish I had chosen Serenades from the beginning. Management is hands-on. They are attentive to the residents and responsible to the caregivers. They do return calls. They provide me with alerts on the times when someone is coming to visit my person. They ask if I have any concerns. Meals are very good. I can't be there every moment, and I appreciate the care they provide to her and that they do what they say they're going to do. It’s definitely worth the cost.

Anonymous

Memory Care

Family/friend

November 30, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

My Loved one is very happy here!!!

I can't say enough good things about Serenades. Compared to the several facilities he's been in including Ohio and A Banyan, there is no comparison. Serenades has the most kind and caring Nurses and CNA's I have met. I hope this helps. This facility is awesome!!

C R

Memory Care

Family/friend

February 15, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Staff
5.0
Meals & Dining
3.0

Small but personal

I would recommend that you have a conversation at this community and that you check it out for yourself. They are not a one size fits all it is all up to what is needed.

Alison M

Memory Care

Family/friend

September 21, 2021

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
0.5
Care Services
1.0
Activities
2.0
Staff
3.0

Don't trust your loved ones with Sernades

I would advise to stay away from this community. If your loved one is at early stages of needing memory care and just needs a little bit of reminding this place may work. However anything beyond that they are not willing to help with it and require outside help. We were lied to, we moved our loved one from another area in Fl and i forwarded all information to make sure that there weren't any issues with insurance. They had the information and stated that she would be able to be seen by the doctor because she was in network. Once we got there she was never seen by a doctor and advised that her insurance was not covered. They could not manage her medication because of the doctor situation. When I moved my mother she was supposed to go by medical transport in a wheelchair and I was supposed to be called when she was picked up and I wasn't notified until after 1 hour later. It just wasn't run well and bad communication. The director of nursing left and no one was notified of it.

anonymous

Memory Care

Toured community

August 9, 2021

5.0 out of 5 stars
Verified Review

My review of Serenades at The Villages

Our family had an in person tour and Serenades was beautiful, they did a great job explaining everything to us on the tour. They explained everything regarding insurance, and all the finances, but the location was just not going to work with our family.

Judith V. Rebhorn

Memory Care

Family/friend

March 15, 2021

2.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
2.0
Meals & Dining
3.0

Husband there 4 months and 5 days.

Totally unsatisfied with the staff at Serenades. The sales person stressed the beautiful facility, but underplayed the staff. Not enough persons to take proper care of residents.I was told one thing by one person and another thing by a second person. Never got the full truth. The nurse shortened the hours of the aide I hired by two hours. My husband fell one hour after the aide left. I never had a valid explanation of how he fell and broke his hip. He had hospice service there, but when He was released from the hospital, Serenades refused to take him back even though my monthly rent was paid. I am still trying to get my refund.

Anonymous

Memory Care

Family/friend

June 4, 2020

0.5 out of 5 stars
Cleanliness
5.0
Friendliness
2.5
Value for Cost
3.0
Care Services
0.5
Activities
3.0

Don’t let the facade fool you

Managerial staff completely incompetent. There’s a total lack of communication between the managerial staff and the clinical staff. Don’t let the beautiful facade fool you. If you Have a family member that can not advocate for themselves or do not have a medical professional in your family, I would not recommend this place unless you want your loved one to suffer like our family member and family did.

Anonymous

Memory Care

Family/friend

July 17, 2018

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

A friend of mine lives there and I visit.the place is beautiful the people are wonderful the staff is the best the activities are awesome there's always something going on I was watching the interaction that the activity department has with the residence I've been to other places and you barely see them do anything Interactive with the residents

Anonymous

Memory Care

Resident/client

March 19, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

To whom it may concern: I was very impressed with the Serenades at the Villages in Lady Lake, FL. You walk in and it feels like home. Everyone is gracious and very helpful, especially your community relations personnel. It also impressed me how clean and bright the facility was. If a friend or a family member was needing a place live in the declining years I would highly recommend the Serenades at the Villages.

Ed Detgen

Memory Care

Family/friend

February 14, 2018

2.5 out of 5 stars
Cleanliness
2.0
Friendliness
3.5
Value for Cost
2.5
Care Services
2.0
Activities
2.0

Staff

When we first moved our family member to Serenades it was outstanding and continued that way until September 2017. Since then the care staff was reduced. Followup from all staff is non existent. The lack of care has dwindled. Team [removed] is no longer involved with the activities. Some of the newer residents should be there as their needs/actions require a higher level of care. There are some very caring aides, unfortunately they are overworked. What was once outstanding, is now in a tailspin and needs corrections.

Anonymous

Memory Care

Family/friend

February 20, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

A Community I Would Recommend

Everything is working out pretty well for my in laws with their move to this community. It is a very nice place, and we are comfortable with their move here. We know they are safe, and in good hands. The staff is good, it has been a good experience working with them. I would recommend this community to my friends,and family.

Anonymous

Memory Care

Toured community

November 11, 2015

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Loved it, is was perfect, small, just memory care and very homey feeling. The entire concept was great and I think we will go with this one

Anonymous

Memory Care

Family/friend

November 7, 2015

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

5 STARS

Amazing care throughout the building, the caretakers have become family. I suggest this community all of the time to anyone that asks. 5 STARS

Serenades at The Villages

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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