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Serenity Apartments at Hickory Hill

2990 Hickory Hill Ext, Memphis, TN 38115

For more information about senior living options:
(866) 374-4058
12 reviews
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  • 5 star
    58%
  • 4 star
    17%
  • 3 star
    17%
  • 2 star
    8%
  • 1 star
    0%
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Serenity Apartments at Hickory Hill
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Serenity Apartments at Hickory Hill
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Anonymous

Family/friend

4.0 out of 5 stars

Nice place

I don't have a lot of hands on experience with the place, but from what I have seen and what I have heard from my loved one they do a fine job here! It's a nice looking place, and the people all seem very friendly. We're satisfied with our choice!

Read all reviews

Serenity Apartments at Hickory Hill

Serenity Apartments at Hickory Hill in Memphis, TN is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Senior Apartments

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Reviews

for Serenity Apartments at Hickory Hill

12 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.0
Friendliness
4.1
Care Services
4.0
Activities
3.8
Value for Cost
4.3

A Place for Mom has scored Serenity Apartments at Hickory Hill with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Serenity Apartments at Hickory Hill has 12 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-12 of 12 reviews

Last Updated: 10/15/15

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Senior Apartments

Family/friend

October 15, 2015

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Nice place

I don't have a lot of hands on experience with the place, but from what I have seen and what I have heard from my loved one they do a fine job here! It's a nice looking place, and the people all seem very friendly. We're satisfied with our choice!

TRUTH TELLER

Senior Apartments

Resident/client

August 20, 2015

2.0 out of 5 stars
Verified Review
Cleanliness
2.5
Friendliness
2.5
Value for Cost
3.0
Care Services
2.0
Activities
2.0

HELP SOMEBODY

Residents who need to live in nursing home live there. Some urinate on furniture in lobby and hang out in the front... No monitoring. Need [removed], experienced with senior elder, care... staff. Director too young....No empathy. Going down fast ...no security. Elevation has abandoned tenants. not enough corporate help and presence ..Rowdy low class tenants live there too. RENT TO ANYBODY TO FIILL THE PLACE UP.....need stronger people to operate facility. too may non- seniors on premises.relatives etc...some living there.

Anonymous

Senior Apartments

Family/friend

June 17, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Nice place

We're very pleased with Serenity Apartments at Hickory Hill. Things have gone very well so far my loved one. It's a nice looking, clean place, and the people here are friendly and helpful.

Anonymous

Senior Apartments

Family/friend

December 18, 2014

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
5.0
Value for Cost
4.5
Care Services
4.5
Activities
5.0

excellent

The staff is just excellent. Any time I call them they are very quick to respond and help out. They had a very nice welcoming party for us. It is a very nice and quiet atmosphere. It is very nice and I like the area. Everything has been good.

Anonymous

Senior Apartments

Family/friend

December 10, 2014

5.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
5.0
Care Services
5.0
Activities
3.0

happy overall

They are currently doing some renovating so it may be a little while before things get looking nice, and in the meantime there are also not much activities at the time. Overall I've been happy with the stay here at Serenity Apartments. I am a little concerned about the security at night because there are a lot of lights out and it's dark. So there are certainly a few things they could do to improve, but overall I am happy here.

John M.Bolden

Senior Apartments

Resident/client

November 25, 2014

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

What's Next?

It look & smell wonderful. Only problem, I have been waiting an entire Month for Direct cable services which I included in my 1st Month's rent,but have never received Services. The staff keeps saying. They are working on it. I am a big TV fan ,but have missed all of my Favorite shows. Since this property is being renovated, everything should have been up an Running before allow us to move in.

James Cole..

Senior Apartments

Resident/client

October 10, 2014

2.5 out of 5 stars
Cleanliness
2.5
Friendliness
2.5
Value for Cost
2.5
Care Services
2.5
Activities
2.5

So far I'm satisfied with personal and the overall environment and the people I've met here.it's a beautiful place

A Place For Mom Customer

Senior Apartments

Toured community

July 13, 2013

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

We have been here, taken a ...

We have been here, taken a tour and are quite interested in it.

Anonymous

Senior Apartments

Industry reviewer

July 2, 2013

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

We chose Heritage Place because their...

We chose Heritage Place because their staff is very friendly, professional, attentive, and seem to really care about their residents. They offer a lot of services to include transportation, and after hour’s emergency services. The also offer a cleaning service that you can have them come in and clean your apartment once or twice a month if you want them to. They provide meal assistance as well. When we talked to them on the phone they set up a time to actually send out a representative to talk to us. The individual they sent out was able to answer any and all questions we had and really made us feel comfortable and feel like they would make it work. We are very pleased with Heritage Place and would hands down recommend it to anyone.

A Place For Mom Customer

Senior Apartments

Toured community

December 26, 2012

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

I did visit the Heritage Place and fo...

I did visit the Heritage Place and found it to be a very large, roomy type location

A Place For Mom Customer

Senior Apartments

Toured community

December 24, 2012

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

We really liked this one and want to ...

We really liked this one and want to look at it again with her. The one thing that we both loved about this place was the friendliness of the residents. They were all visiting with each other and really seemed to like being there. None of the other places seemed to have that 'homey-feeling' like this one.

A Place For Mom Customer

Senior Apartments

Toured community

December 15, 2012

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Director was so nice it was my first ...

Director was so nice it was my first option until i seen the cottages and i fell in love. a great place also beautiful place too.

Serenity Apartments at Hickory Hill

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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