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Serra Highlands Senior Living

501 King Dr, Daly City, CA 94015

For pricing & availability:
(866) 374-4058
9.3
Review score
72 reviews
Add review
9.3
Review score
72 reviews
  • 5 star
    54%
  • 4 star
    25%
  • 3 star
    15%
  • 2 star
    3%
  • 1 star
    3%
See all reviews
Pacifica Senior Living
8.7
Review score
10652 reviews
99 facilities
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Serra Highlands Senior Living
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Serra Highlands Senior Living
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street view of Serra Highlands Senior Living

Steve Mortensen

Child of resident/client

5.0 out of 5 stars

Serra Highlands is a place where you want your parent to be.

I felt like the whole entire staff really did care about my mom, and wanted to help her. Serra Highlands is an excellent community.

Read all reviews

Serra Highlands Senior Living

At Serra Highlands Senior Living, you'll find a serene and welcoming senior community with all the comforts of home. Residents enjoy a diverse social calendar with an extensive continued learning program. Surrounded by beautiful wooded walkways, Serra Highlands Senior Living
provides views of the courtyard or of the bay. Located just outside of beautiful San Francisco, Serra Highlands Senior Living offers premier retirement living near one of the nation’s most historic and exciting cities. Living in Daly City, California puts residents near endless opportunities for fun and excitement, from exploring Fisherman’s Wharf to enjoying some of California’s finest views. Back at home, residents have access to dozens of supportive services and amenities, creating around-the-clock peace of mind with a warm and welcoming atmosphere.

Offering Independent Living and Assisted Living, Serra Highlands Senior Living is equipped to help residents with a diverse array of daily care needs. Staff is available 24-hours a day, helping residents within moments of their request. Each day brings new opportunities for residents to live a vibrant and engaged lifestyle, with Serra Highlands Senior Living’s bustling social calendar and exciting on-campus amenities.

Spacious and easy-to-navigate, our apartments offer a safe and comfortable place to call home. We invite...

Senior living options offered

  • Assisted Living

Serra Highlands Senior Living

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Serra Highlands Senior Living

9.3 out of 10
Review Score72 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.3
Friendliness
4.4
Care Services
4.3
Staff
4.9
Meals & Dining
4.4
Activities
4.4
Value for Cost
4.1

A Place for Mom has scored Serra Highlands Senior Living with 9.3 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Serra Highlands Senior Living has 72 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 72 reviews

Last Updated: 7/31/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Steve Mortensen

Assisted Living

Family/friend

July 31, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Serra Highlands is a place where you want your parent to be.

I felt like the whole entire staff really did care about my mom, and wanted to help her. Serra Highlands is an excellent community.

Anonymous

Assisted Living

Family/friend

March 19, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
1.0
Staff
5.0
Meals & Dining
3.0

Would not overall recommend

I think the facility is understaffed to the point that not enough proper care can be given to the patients or to the upkeep of the rooms and facilities.

Anonymous

Assisted Living

Family/friend

December 4, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

My experience with Serra Highlands

Overall my experience with them has been pretty good. They could do little better on keeping his room clean, especially the bathroom. I will say the staff is very friendly. The care is adequate. [name removed] doesn't talk much and doesn't complain about the food. They have activities for the residents, but unfortunately [name removed] doesn't participate. The cost is comparable with other places in the area that I looked into.

L G

Assisted Living

Family/friend

November 9, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful facility

The staff are great. They're very friendly, professional and helpful. The private room as well as the bathroom is a good size (smart TV included but streaming services not included). The facility is clean and offer activities throughout the day, which is great in keeping the clients busy. The facility also has a visiting room w/ TV, an outdoor patio, and a beauty salon. The clients can roam around the facility with minimal restrictions allowing them to socialize among each other. It's great place for yor love ones.

Anonymous

Assisted Living

Family/friend

October 10, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Helpful Staff.

Mom is doing very well at her facility. The staff is easy to communicate with and to approach. No bad attitudes to deal with. The front end people are extremely helpful.

Steven M

Assisted Living

Family/friend

October 7, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Serra Highlands is truly an answer to our prayers!

This really is a good "place for mom". It is clean, bright, and cheery. It is an excellent community. Room size is just right for my mom. Many great amenities offered. Staff are very friendly and helpful.

Jodi-Lyn B

Assisted Living

Family/friend

July 22, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Great Place

I really have no complaints. It really served our sister. As far as cost...the costs seem outrageous for seniors That's my opinion on all of the care facilities. The dining facility and choices are wonderful, super activities director [name removed]. The Staff are always kind and helpful. Always a positive atmosphere.

Anonymous

Assisted Living

Family/friend

July 15, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

overall nice community.

I give a rating of 5 for all except quality of care which I give a 4. My reason is that on occasion they are short staffed and they do not attend to my mom in a timely manner. Otherwise my mom enjoys living there. We would recommend this community to other families looking into the community

BV

Assisted Living

Family/friend

December 5, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Serra Highlands Senior Living

I picked this community, because I had another relative there during COVID-19, and he was well taken care of. I would recommend to others.

John D

Assisted Living

June 20, 2023

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

anonymous

Assisted Living

Family/friend

December 22, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Welcoming Facility

The staff is very caring and helpful to my mother and brother. The facility has recently remodeled the common areas with new paint, flooring and new table and chairs in the dining room. The facility has a welcoming feeling as soon as you enter it. The facility seems to be short staffed on Saturdays and it may take longer for the residents to get help. I also noticed that they are training new staff so hopefully this concern will be resolved.

Jodi

Assisted Living

Family/friend

November 2, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A happy place for my loved one

The staff is wonderful. The food is great. The activites are very good. We picked this community because they have small houses , we liked the satff, and the people were more of a match for my loved one. We are happy with the community. I am estatic, that A Place for Mom, was able to help me. They have a happy hour, and people that come in and sing on Saturdays. It's a pretty thriving community. There is no complaints, The staff is wonderful and very welcoming. In addition, they are remodeling the community.

anonymous

Assisted Living

Family/friend

June 14, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Serra Highlands Review

Serra Highlands Senior Living is a very nice facility. People are nice and responsible. The place looks a little old, but everything else is great . The price is affordable to me . We will definitely stay there for a while.

Anonymous

Assisted Living

Family/friend

March 28, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
4.0
Staff
5.0

toured for grandma

my grandma is just starting her search and this community is her favorite. the staff were all so welcoming and [name removed] was very helpful. we will definitely be back when grandma is ready to move.

Anonymous

Assisted Living

Toured community

March 25, 2022

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0

Experience during tour

The tour went well and the employees were very welcoming. The sales director was very friendly and knowledgeable of the community.

Anonymous

Assisted Living

March 25, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
2.0

Receptionist very kind, courteous and very welcoming

Anonymous

Assisted Living

Toured community

March 25, 2022

5.0 out of 5 stars
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0

Fun tour

The tour was very welcoming and engaging. The community felt like home. I left the community with no questions

anonymous

Assisted Living

Resident/client

March 24, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
2.0

Concierge

Very respectful and kind

anonymous

Assisted Living

Resident/client

March 24, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Nice place. Safe. I am comfortable. Thanks

anonymous

Assisted Living

Toured community

March 24, 2022

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Sweet Team

From the welcome to getting my questions answered - they all just made us feel so comfortable.

Serra Highlands Senior Living

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Map of the neighborhood around Serra Highlands Senior Living

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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