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Shurmer Place at Altenheim

18821 Shurmer Rd, Strongsville, OH 44136

For more information about senior living options:
(866) 374-4058
15 reviews
Add review
  • 5 star
    46%
  • 4 star
    20%
  • 3 star
    7%
  • 2 star
    0%
  • 1 star
    27%
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Shurmer Place at Altenheim
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Karen Bartos

Family/friend

4.5 out of 5 stars

I highly recommend this facility

My mother lived in Shurmer Place for three and half years. The staff were caring and responsive. Her apartment was clean and the facility was lovely.

Read all reviews

Shurmer Place at Altenheim

Shurmer Place at Altenheim in Strongsville, OH is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Independent Living


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Reviews

for Shurmer Place at Altenheim

15 reviewsWrite a review
Overall Experience
3.4
Cleanliness
3.4
Friendliness
3.5
Care Services
3.0
Activities
3.4
Value for Cost
3.4

A Place for Mom has scored Shurmer Place at Altenheim with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Shurmer Place at Altenheim has 15 reviews with an average "overall experience" of 3.4 out of 5.

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1-15 of 15 reviews

Last Updated: 9/16/19

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Karen Bartos

Independent Living

Family/friend

September 16, 2019

4.5 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0

I highly recommend this facility

My mother lived in Shurmer Place for three and half years. The staff were caring and responsive. Her apartment was clean and the facility was lovely.

Nancy

Independent Living

Family/friend

June 5, 2019

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
5.0
Value for Cost
4.5
Care Services
5.0
Activities
5.0

Caring staff

The nursing staff, the aides, the maintenance men, and the activities staff are kind and caring. They took exceptional care of my mother. Our family felt comfortable, knowing she was in good hands. We were also reassured that if she needed skilled nursing, rehab, or memory care services, facilities were right there on the Altenheim campus. This continuum of care is a big plus.

Karen S

Independent Living

Family/friend

June 5, 2019

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Genuine Loving Care

Our family would like to acknowledge the people who work at Shurmer Place (Altenheim in Strongsville). They were the kindest, most caring and loving people you could wish for. The genuine loving care they took to care for our mother will comfort our hearts for the rest of our lives knowing how well she was cared for with love, light, patience and laughter.

Anonymous

Independent Living

Family/friend

May 28, 2017

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

PLEASE READ!

My mother suffered a stroke while living at Shurmer Place in March 2017. I was called five hours after she had blatant signs of mental status change, noted in progress notes, only to find her in the dining room when I arrived. She was responding appropriately but could not speak in full sentences and had visual disturbance. These are signs of stroke. Taking her to dinner was a huge mistake as she could have choked. The director, [Removed], tried to convince me that because she was responding appropriately they felt she was in no immediate danger. This is very bad practice and very poor nursing judgement. I cannot find any evidence that they did anything for my mom after the initial finding. This is heartbreaking and disturbing as my mother lived there for two years and they knew her well. Also know that medical POA has the right to medical records. The elderly population are at increased risk for stroke so make sure staff is knowledgeable of signs and symptoms and know their policy. Staff at Shurmer Place should have notified provider/family at the first sign of altered mental status. One prompt phone call could have changed the outcome for my mom.

Anonymous

Independent Living

Toured community

April 23, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Clean, friendly, great atmosphere

Anonymous

Independent Living

Family/friend

February 28, 2017

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

Courtesy lacking

I can not review any of the above items. All I can say is that my mother died there after 9 days. I tried to get her medical records from these people. They did not even answer me.

Anonymous

Independent Living

Family/friend

December 28, 2015

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Caring Facility

I don't normally post on these sites, but I wanted anyone who is looking for a facility to feel comfortable choosing Altenheim. My mom was there for rehab and then needed long term care, the staff helped me through the transition. The care she received was great. The facility is clean and there is always activities to keep everyone busy. I would recommend it to my friends.

Terry

Independent Living

Family/friend

December 28, 2015

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Great Facility

My mother had been at Altenheim for the past 4 years, I could have not asked for a more caring, compassionate team of caregivers.

Nancy bydash

Independent Living

Family/friend

November 30, 2015

0.5 out of 5 stars
Verified Review
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
3.0

Think twice....

I am so disappointed in this facility. My mom was here two years ago, and it is quite different today. It was much better before the senior housing was built. Maybe they are concentrating on that, and not on the skilled nursing rehab center. My mom has had to wait 30 minutes for an aid to come to help her into the bathroom. Her roommate could not hold it and was screamed at for going in the bed. The poor woman kept apologizing for the accident. The AIDS are underpaid and overworked. The Lpns do nothing to help an aid. They will walk out of the room if your loved one has to go to the bathroom and make you wait for an aid to come in. They are completely detached from helping, as if it is below them. This is certainly not what it used to be. It is dirty. Noone clwans under the beds or moves nightstands. Bathroom toilets and sinks do not look like they are cleaned daily. I'm there daily and have watched. They come in and mop the area you walk in;that is all. My mom had dead flowers in a case where the petals were falling all over. I had to ask the cleaner to throw the dead flowers out. One garbage contained in the room for both patients, who are immobile, to use. I am so disappointed in Altenheim and we are looking for a cleaner, more caring facility.

pepsi813

Independent Living

Family/friend

November 6, 2014

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
1.0
Value for Cost
1.0
Care Services
0.5
Activities
1.5

Not safe for loved one.

My mother is at Altenheim, and I am very unhappy with the care she is receiving there. They give her the wrong medicine all the time. They told me that they forgot to update for the new month. If they did, why are they giving her the wrong meds then? Most of the staff there are sneaky, when you ask a question, they look down and stammer their words. We picked Altenheim because they were rated high. If this is the best nursing home in ohio, I fell sad for all the other old people in regular nursing homes, because this one " Altenheim" is pathetic. We are looking for another nursing home for her now. Please everyone, don't pick a home for your cherished loved one by the ratings.

A Place For Mom Customer

Independent Living

Toured community

December 30, 2012

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

great place...

great place...

A Place For Mom Customer

Independent Living

Toured community

December 25, 2012

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

liked this place. It was clean, new ...

liked this place. It was clean, new and the people seemed awesome. I am not sure if my mom would be using all of what she told me.

A Place For Mom Customer

Independent Living

Toured community

December 25, 2012

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

It seems like a very nice home,and th...

It seems like a very nice home,and the people that work there are very nice.

A Place For Mom Customer

Independent Living

Toured community

December 24, 2012

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Very nice place. Assisted living doe...

Very nice place. Assisted living does not take Medicaid.

A Place For Mom Customer

Independent Living

Toured community

December 23, 2012

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

I spent a little time w/ the director...

I spent a little time w/ the director, and it seemed OK. I think the nursing home and assisted living are separated by air; not great if one parent is in each.

Shurmer Place at Altenheim

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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