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Silvergate Retirement Residence - San Marcos

1550 Security Pl, San Marcos, CA 92078

For pricing & availability:
(866) 374-4058
8.4
Review score
95 reviews
Add review
8.4
Review score
95 reviews
  • 5 star
    74%
  • 4 star
    19%
  • 3 star
    3%
  • 2 star
    1%
  • 1 star
    3%
See all reviews
9.4
Review score
248 reviews
3 facilities
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Silvergate Retirement Residence - San Marcos
SaveShare
Silvergate Retirement Residence - San Marcos
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street view of Silvergate Retirement Residence - San Marcos

Anonymous

Spouse or partner of resident/client

5.0 out of 5 stars

Review for Silvergate Retirement Residence - San Marcos

We toured a place in Carlsbad that was much more expensive but looked more institutionalized. Silvergate is much more homey, broken down into neighborhoods. Also, staff ratios were much better. I visit very frequently and have become familiar with staff. I am happy that my husband looks well-kept and shaven, too.

Read all reviews

Silvergate Retirement Residence - San Marcos

For more than 20 years, Silvergate Retirement Residence has been providing premier independent, assisted living, and Alzheimer's and dementia accommodations and services to North San Diego County. Located near the beautiful Lake San Marcos, our community is conveniently near popular restaurants, shopping centers, and theaters. Silvergate is locally owned and operated by AmeriCare Health and Retirement Inc. and has been recognized as one of San Diego's BEST Retirement Communities by The Union Tribune's annual Readers Poll. Welcome to your one stop shop for vibrant aging-in-place retirement, at Silvergate in ever-sunny Southern California.

Community Amenities and Services

With our inclusive monthly rate, residents receive three daily meals, weekly housekeeping, flat linen service, a utility package, scheduled transportation, 24-hour receptionist, on-site security, 24-hour emergency response system, apartment maintenance and repair, reserved parking, and a full calendar of exciting activities, programs, and scheduled outings.

Silvergate also offers various customized assisted living services at an additional cost. Our director of resident care, along with our licensed nurses and 24-hour caregivers, provide residents with the personalized assistance they need, when it's needed. Some of the care services available include medication management, assistance with activities of daily living (such as bathing, dressing and grooming), escort assistance, weight and blood...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Silvergate Retirement Residence - San Marcos

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Silvergate Retirement Residence - San Marcos

8.4 out of 10
Review Score95 reviewsWrite a review
Overall Experience
4.5
Cleanliness
4.6
Friendliness
4.6
Care Services
4.6
Staff
4.5
Meals & Dining
4.0
Activities
4.7
Value for Cost
4.5

A Place for Mom has scored Silvergate Retirement Residence - San Marcos with 8.4 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Silvergate Retirement Residence - San Marcos has 95 reviews with an average "overall experience" of 4.5 out of 5.

Filters

1-20 of 95 reviews

Last Updated: 3/19/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

March 19, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
4.0

Review for Silvergate Retirement Residence - San Marcos

We toured a place in Carlsbad that was much more expensive but looked more institutionalized. Silvergate is much more homey, broken down into neighborhoods. Also, staff ratios were much better. I visit very frequently and have become familiar with staff. I am happy that my husband looks well-kept and shaven, too.

Anonymous

Memory Care

Family/friend

October 21, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

Our family's experience

I have nothing to compare this to. First time (and hopefully last) I have used a memory care facility for a loved one. My biggest "like" are the people. The staff is very kind and keeps us informed. The lead nurse upstairs in my mother's area is incredibly helpful and kind. My biggest "dislike" is the patients not being engaged all the time. I know it is hard, time consuming and if they don't want to do something you can't make them, but I wish my mother was taken out more often. Hard with memory care patients but for the money we are paying I think it is doable and could help immensely with their attitudes and health.

Sheri

Memory Care

Family/friend

July 16, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Silvergate Retirement Residence - San Marcos review

Experience was great. [name removed] ended up moving to Silvergate. Unfortunately, his health got worse as he lived there and he passed away last June. The reason for the 4 for quality- [name removed] had rechargeable hearing aids which they would not allow him to charge in his room. The medication tech was supposed to give them to him first thing in the morning with his medication, but they would forget sometimes, or they would give them to him uncharged. I had to test them to determine they were not charged, and apparently they weren't putting them on the charger at night. The first month or so I visited him often and complained about that, because dementia gets worse if a person can't hear. The other complaint is they wouldn't keep a bottle of water in his room. He had kidney disease and needed to drink a lot of water. He would never ask for water, and they would never offer it except at meal time, so he was only drinking at meal time. His doctor wanted him to have access to water at all times, and be encouraged to drink. I brought over bottles of water several times, and asked that they fill them up, but they would always be thrown away. Some staff was very difficult to talk to because their English skills were poor. As far as value, it was about [fee removed] a month for a private room, plus a [fee removed] move-in fee. Than any other place. We chose it due to location, as it was close enough for my mom to visit frequently. We expected our requests to be honored considering the price we were paying.

Anonymous

Assisted Living

Family/friend

January 5, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
2.0

Not recommended

My loved one was previously a resident at Silvergate and the experience was terrible. I would not recommend this facility to others.

Pat M

Memory Care

Family/friend

December 16, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Excellent care!

I am the friend and DPOA for a resident in The Suites at Silvergate San Marcos. I visit quite a bit and I have always found all of the staff to be friendly, attentive and most of all, caring. Whether it's someone at the front desk, a nurse, medtech, caregiver or activity planner, they are all first rate. The facility is very well designed with six small "villages" each with about six residents. So a caregiver has only six residents to care for and there is backup available in case someone needs extra care as is often the case with memory care patients.

Shirley B

Assisted Living

Resident/client

December 8, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

More than pleased with my new living arrangement

Choosing Silvergate San Marcos for myself has been an incredibly positive experience. From the moment I entered the facility, the warm and inviting atmosphere was evident. The staff's dedication to creating a caring and supportive environment is truly commendable. The living spaces are thoughtfully designed, combining comfort and accessibility. All residents are encouraged to personalize their living areas, creating a sense of home that is so important for our well-being. The common areas are hubs of activity, fostering a strong sense of community among the residents. What truly sets Silvergate apart is the attentive and compassionate staff. They go above and beyond to ensure each resident's individual needs are met, providing assistance with daily activities while respecting their independence. The staff's genuine concern for the well-being of the residents is evident in every interaction. The diverse range of activities and events is another highlight. I highly recommend Silvergate

Anonymous

Memory Care

Family/friend

July 17, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommended

We feel very comfortable with our dad being at Silvergate. The facility far exceeded our expectations! The staff is caring, kind and involved. They are very welcoming when we go to visit our dad. We always feel well informed about how he's doing and what his needs are. The level of care he is receiving is top notch and we could not ask for anything better than that! We are very happy with Silvergate!

Ronna Bixby

Independent Living

Family/friend

March 21, 2023

1.0 out of 5 stars
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Meals & Dining
1.0

RUN AWAY

My parents have lived here 2 years. THE ELEVATOR DOESN'T WORK 60% of the time. They tell me in case of an emergency they'll carry my 300 lb father down stairs. Also, the water goes off weekly. The ac didn't work during the hottest season and they're grossly short staffed. I put my parents in here for peace of mind, having had cancer myself and I've taken them to MORE appointments than I ever did!!! There's no one here to help. Weekends? No staff... fishsticks?! REALLY?! Upon completion of this review, they're still begging me to remove it and threatening my GRIEVING father with eviction over the truth!!!! BTW, don't pay any attention to response from [name removed]! She'll pee on you and tell you it's raining. They've begged me to take down this true review... as my mother died and they're threatening dad, not allowing him to grieve. She literally walked into his room and told him he couldn't leave soon enough for her! Animals. I am paying more but it's worth every penny!

Miguel

Assisted Living

Toured community

December 19, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Tour of Silvergate

We toured the facility and were surprised at how clean it was and it felt very warm. They did a good job in giving us all the information we needed and all the staff we met were very friendly as well.

Bridget F

Memory Care

Family/friend

December 17, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Moved in my Loved One

We recently moved a dear family member into Silvergate Memory Care and we are so happy we did! The facility and all the staff is wonderful and professional. They have responded to all our questions and concerns right away. I am always able to call and speak to her by phone, her sister is always welcome to visit in person. We have peace of mind knowing she is in such caring hands.

Gus N

Memory Care

Family/friend

December 15, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Recently Renovated

Been friends of residents here at this community for years and it’s always been well managed and clean. They recently renovated much of the community, so it looks even better than ever! I would highly recommend this community and trust their local owners who seem to really care.

Risa J

Memory Care

Resident/client

December 15, 2022

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

A fresh & special Memory Care concept

As someone who has seen a fair share of memory care’s, I am blown away by Silvergate San Marcos’ neighborhood “Suites” concept. It makes it feel like a warm, welcoming community from the moment you enter and removes all negative connotations associated with “memory care” living. From the moment you walk through this communities doors, you feel like you’re at home. The staff is attentive, warm, and compassionate. This community has left a favorable lasting impression with me and wish more organizations would operate with the same standards. I highly recommend this community if you are looking for a loved one!

Rita

Independent Living

Resident/client

December 14, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Community

I have been living here for a few months and I love the friendly staff and residents. We have a lot of activities available and one of my favorite things to do is bingo. I am grateful for the people that work here.

Matt

Memory Care

Family/friend

October 3, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0

Very nice, friendly memory care home.

So far we've been very happy with Silvergate. The staff is very nice and accommodating. I like the level of communication they give us, and they always respond to any questions we have. The care of our loved one has been going well. They do well with activities overall. I would just like to see more variation in activities for higher functioning residents in memory care.

anonymous

Assisted Living

Toured community

August 1, 2022

3.0 out of 5 stars
Verified Review

tour review

S M

Independent Living

Family/friend

March 23, 2022

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.5
Care Services
5.0
Staff
5.0
Meals & Dining
3.5

Moving My Parents Was Difficult; However Moving Them to Silvergate was Wonderful and Meets Most of the Care and Love The

My loved one's meals are brought to them in their room, there is a charge for this. However, the food is served cold by the time my loved ones receive their food. There is no way to reheat the meals due to health reasons of my loved one. We don't know why the food is served cold. If the residents are able to go to the dining room, it is beneficial to have the food served hot. The community is bringing in health services, and this may increase the cost. However, this will help with the care of my loved ones staying in the community. The parking is not good for visitors. The community is near a high school and the high school takes all the close parking to the community. This is a real determent to Silvergate. The weekend parking is decent for visitors. The community does have a large staff. It is also beautiful and they have soothing music that plays. The community checks temperatures of the residents daily, and will do COVID tests at least once a week. They also provide laundry service for the residents. There is housekeeping and linen services as well.

Anonymous

Memory Care

Family/friend

March 4, 2022

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.5
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Would Recommend

They are very good. They seem to care for their people.

anonymous

Memory Care

Toured community

January 19, 2022

5.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour and the community was very glitzy and glam and for our husband that was just not going to be a great git. There was also not much of an outside area.

Gus M

Assisted Living

Toured community

January 7, 2022

5.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour and it was a top contender we really liked it

Elizabeth M

Memory Care

Toured community

October 20, 2021

5.0 out of 5 stars
Verified Review

My tour review

This community was nice to me and my loved one there were just a few things that did not line up that made another community a priority.

Silvergate Retirement Residence - San Marcos

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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