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Sonoma House Assisted Living LLC

2048 E. Hebron Parkway, Carrollton, TX 75007

For pricing & availability:
(866) 374-4058
6.0
Review score
23 reviews
Add review
6.0
Review score
23 reviews
  • 5 star
    69%
  • 4 star
    22%
  • 3 star
    0%
  • 2 star
    0%
  • 1 star
    9%
See all reviews
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Sonoma House Assisted Living LLC
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Sonoma House Assisted Living LLC
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Jack

Spouse or partner of resident/client

5.0 out of 5 stars

Recommended

My loved one is currently a resident at Sonoma House Assisted Living and most everything about our experience with them has been great so far. The staff is excellent. My loved one is in hospice now, so there is a shift and split in duties and responsibilities. I would recommend Sonoma House Assisted Living to others.

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Sonoma House Assisted Living LLC

At Sonoma House of Carrollton, Texas, we’re more than just a retirement community. We offer assisted living and memory care services in a welcoming home among friends. Located in a peaceful, suburban area northwest of Dallas, Texas, our innovative approach to community involves “small houses” where up to 16 residents live and share common areas. Intimate and unique, caring and compassionate, yet always allowing for individual privacy — we’re the best of both worlds, with a friend always near. As a family-owned, non-profit, Sonoma House provides affordable personal and medical services without sacrificing quality for price. Our expert caregivers ensure residents age in place gracefully and with the dignity they deserve. Discover more about Sonoma House by contacting an A Place for Mom advisor today!

Our Community

Relax into the easy retirement lifestyle at Sonoma House, where you’ll thrive among friends, coordinated activities, and dedicated, professional staff. Nurses are available around the clock to coordinate medical care services, and skilled caregivers are available around the clock. Our caring staff is mostly tenured, and their continuity contributes to our positive environment. The design of our community cultivates a comforting atmosphere, with amenities and activities to support you in recreation and relaxation in each...

Senior living options offered

  • Assisted Living
  • Memory Care

Sonoma House Assisted Living LLC

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Sonoma House Assisted Living LLC

6 out of 10
Review Score23 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.5
Friendliness
4.5
Care Services
4.1
Staff
3.2
Meals & Dining
3.0
Activities
3.8
Value for Cost
4.3

A Place for Mom has scored Sonoma House Assisted Living LLC with 6 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Sonoma House Assisted Living LLC has 23 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-20 of 23 reviews

Last Updated: 8/12/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

August 12, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Review for Sonoma House Assisted Living LLC

I would say don't go there . Staffing bad food bad . Director can never give you answers or just doesn't want to talk about it . No empathy for residents. Moving out as soon as possible. I thought when we toured the house. Everything would be fine. But that's not what happen. For the cost to stay there it's not worth it or for your love one to live there. So next won't use your services . Just do it myself!!!!!!

Jack

Memory Care

Family/friend

June 3, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Recommended

My loved one is currently a resident at Sonoma House Assisted Living and most everything about our experience with them has been great so far. The staff is excellent. My loved one is in hospice now, so there is a shift and split in duties and responsibilities. I would recommend Sonoma House Assisted Living to others.

Scott Y

Memory Care

Family/friend

April 18, 2023

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
1.0
Value for Cost
2.0
Care Services
2.0
Activities
1.0
Staff
2.0
Meals & Dining
1.0

Not the place I should have picked

My wife was in Sonoma House memory care from [dates removed]. I finally decided to move her to another facility as, in my opinion, the quality of her care declined significantly, especially after January 2023. Also, in December, she fell in her room and was not discovered for some time. She had hit her head on something and had lost a fair amount of blood, and had to got to the ER. Turnover of staff and caregivers is a big problem at Sonoma House. My advice is to look for other alternatives. Find a facility that has separate cleaning and cooking staff, so that the caregivers can better watch the residents instead of doing other duties. Ask about how your loved one's care is communicated on a regular basis. I eventually concluded that Sonoma House was the not the right place for my wife. My responsibility - I should have done more homework before choosing Sonoma House. I now have her in a facility where I get daily updates on her condition.

Jack

Assisted Living

Family/friend

February 2, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Perfect Place for someone whose Alzheimer's world has shrunk

My loved one seems to be happy. They call if there is any issues. My loved one is eating well, is more relaxed, and seems comfortable. They are taking good care of my loved one. They were not happy at the previous facility. We picked this community, because it's a smaller community, it was close, and the staff is very aware of the situation. The residents are friendly.

GJ

Memory Care

Family/friend

November 15, 2022

4.0 out of 5 stars
Verified Review

Would Have Liked to See More Individualized Care

Home was always clean, well kept, friendly staff. The area I felt they fell short would be in the needs of seeing the patient as an individual. While Dad was there, he did not adhere to the meal times of 8am breakfast and the standard lunch times. But the food offered to him was just plain sandwiches... no nutritional value... he would not eat it. Also ... trained staff for dementia care were not always on site. The main reason we placed him there and then also brought him home was we were told after the assessment that he would acclimate there after 2 to 3 weeks. Although knowing my father we felt he would have an extremely difficult time, we leaned on the assessment and their experience. However, after the 3 week period of no contact with him per their suggestion, he did not adjust. He felt more abandoned and alone. So we brought him home. To make matters worse... he had missed his first grandchild's wedding, which was difficult for us all.

anonymous

Assisted Living

Toured community

September 26, 2022

5.0 out of 5 stars
Verified Review

Tour experience

We had a wonderful tour experience with Sonoma House. I have nothing negative at all to say about them. For us it just boiled down to the facility size. We were looking for a bigger floorplan with large rooms. All of the staff were extremely friendly and helpful here.

Anonymous

Assisted Living

Toured community

July 25, 2022

4.0 out of 5 stars
Verified Review

My Tour Experience at Sonoma House Assisted Living LLC

There was no nurse on staff and they weren't able to assist my loved one with their medical needs.

anonymous

Memory Care

Family/friend

May 6, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

I would do it again if I had to because we have the best house

We chose this facility at the time because it was impressive on the first walk through, we were told many things that did not transpire. I have talked to others who have loved ones here and they have encountered the same thing. I think the marketing person tells people what they want to here. The separate house that my loved one is in is absolutely fabulous, but each houses stories are different.

Anonymous

Memory Care

Toured community

June 13, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Most expensive place of all - a little further north than I would like. Rooms seem okay and living area seem okay. No Door Locks

Anonymous

Memory Care

Family/friend

May 7, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Sonoma House

Sonoma House has both assisted and memory care. I moved my father there and the staff were very one on one and friendly. They worked hard at making it personalized for your loved ones needs. Was happy with the environment and care.

Anonymous

Memory Care

Toured community

November 9, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Loved it and will tour again with mother in law

Anonymous

Memory Care

Toured community

September 11, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

A place for mom

This was a nice tour for the care for my mom. The staff stated that they would be the good community for her to adjust to. The community is clean and maintained with a nice atmosphere. They had a good menu of meals that appeared to me good. This community was too far for us to get to mom. We would recommend this community for families to tour for the care of a loved one.

Lisa Sutter

Memory Care

Family/friend

May 4, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Sonoma House Assisted Living is great!

We are so happy about our decision to have Sonoma care for our mom. The staff is great and the amenities are wonderful.

Anonymous

Memory Care

Toured community

March 6, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

A Great Tour

It was nice to see a very nice community, It could have been a better place because it was more small. It was close enough but financially they were asking for than our budget. i would recommend them and knowing a resident here who has a god experience is nice too.

Anonymous

Memory Care

Toured community

December 20, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Similar to my first choice...

My tour of the Sonoma House Assisted Living went well, the place was very nice and clean. All of the staff were very friendly and I loved the layout, it felt very home like. The reason why chose a different community is because I wanted one that was strictly memory care, this one had assisted living as well as memory care. Other than that, it was a top choice for me.

Anonymous

Memory Care

Family/friend

August 17, 2016

3.5 out of 5 stars
Verified Review
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5

The Change Is In Progress

Overall it has been good for my dad but he is still transitioning into the senior environment. The staff have been giving enthusiastic talks with my dad to attempt a try with the activities and outings. Most of the staff are welcoming and they help my dad get comfortable. The food is okay, my dad is use to home cooked meals.

Anonymous

Memory Care

Toured community

June 24, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

I Liked This Place

I liked the way this community was set up. I saw more interaction than other communities. I felt the staff did a very good job keeping the community clean. If the price was better, not quite high, I think I would of end up here instead.

Jean

Memory Care

December 3, 2015

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

I have a church friend who lives at Sonoma House and I always enjoy visiting there. The community feels like a neighborhood, and the employees are always welcoming when you walk in. I know that my friend has really enjoyed living there.

Anonymous

Memory Care

Family/friend

September 23, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

made a good a choice

At Somona House Assisted Living LLC the only thing I am dismayed at is it has taken them a long time to get me the paperwork necessary to get his VA assistance. Other than that we like this facility and he likes it too. We really feel like we made a good a choice.

Anonymous

Memory Care

Toured community

July 23, 2015

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Loved the concept. Loved the staff. Pricing was within budget. The only drawback might be the distance from my house. Plan on showing this location to my mom.

Sonoma House Assisted Living LLC

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Map of the neighborhood around Sonoma House Assisted Living LLC

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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