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Spring Hills of Lake Mary

3655 West Lake Mary Boulevard, Lake Mary, FL 32746

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(866) 374-4058
9.1
Review score
91 reviews
Add review
9.1
Review score
91 reviews
  • 5 star
    67%
  • 4 star
    19%
  • 3 star
    8%
  • 2 star
    2%
  • 1 star
    4%
See all reviews
8.7
Review score
702 reviews
8 facilities
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Spring Hills of Lake Mary
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Anonymous

Child of resident/client

5.0 out of 5 stars

Dad Calls it Home

We chose this community because of a Strong veterans presence. My dad is very sharp still and likes to chat and interact with others. He goes out for breakfast a lot with friends and family. He's very happy there after giving us so much grief about moving out of his home. He buys food and the cooks make it for him too. The nurses are great and he would not be alive if he was not living there - he says it.

Read all reviews

Spring Hills of Lake Mary

Whether you’re considering assisted living, memory care, or even home care, you’ll find options to suit your needs at Spring Hills of Lake Mary. Through the community’s Signature Touches program, you’ll enjoy a wide range of engaging programs designed to nourish the mind, body, and spirit. Scenic courtyards, intimate seating areas, and inviting activity spaces add to the welcoming environment you’ll find here.

Those interested in a home health option will appreciate that all caregivers undergo rigorous background checks and ongoing training to provide the same high-quality care that is provided in the community. Care at Spring Hills of Lake Mary fosters independence, but assistance is available around-the-clock for your peace of mind. Memory care is offered in a secure area of the building, and caregivers here take the time to learn each person’s history to offer personalized care.

Lake Mary, Florida, offers a scenic atmosphere and warm temperatures. Visit nearby Crystal Lake or head to the Conservation Area at Lake Monroe to enjoy nature. You’ll also find the Lake Mary Historical Museum just minutes away.

State Licensing Information

To explore the licensing information and compliance histories of senior living communities in the state of Florida, visit the Florida Facility/Provider Locator database.

Related articles

Senior living options offered

  • Assisted Living
  • Memory Care

Spring Hills of Lake Mary

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Spring Hills of Lake Mary

9.1 out of 10
Review Score91 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.5
Friendliness
4.5
Care Services
4.3
Staff
4.2
Meals & Dining
4.6
Activities
4.4
Value for Cost
4.2

A Place for Mom has scored Spring Hills of Lake Mary with 9.1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Spring Hills of Lake Mary has 91 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 91 reviews

Last Updated: 5/2/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

LV

Assisted Living

Family/friend

May 2, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

Wonder Dining Staff

Location is good for me. Very nice people, very clean place, food is good. The staff is very nice.

Anonymous

Assisted Living

Family/friend

September 24, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Staff
5.0
Meals & Dining
3.0

Dad Calls it Home

We chose this community because of a Strong veterans presence. My dad is very sharp still and likes to chat and interact with others. He goes out for breakfast a lot with friends and family. He's very happy there after giving us so much grief about moving out of his home. He buys food and the cooks make it for him too. The nurses are great and he would not be alive if he was not living there - he says it.

Anonymous

Assisted Living

Family/friend

May 24, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Spring Hills of Lake Mary Review

The facility is nicely kept up. The rooms are good size, but unfortunately it seems like they're staffing problems where they don't always have the appropriate amount of staff. The panic buttons don't always work and on numerous occasions have had an issue, but we're still having problems. The staff that I talk to, you has seem very kind and helpful so I think that this goes above their ability

Anonymous

Assisted Living

Family/friend

May 22, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A wonderful fit for mom

All 5. It was and still is the best move for my mom. There has been a lot of staff changes over the past year but the culture and care have not suffered for it. The staff are always friendly and the nursing staff know how to handle situations for my mom. Because the facility is on the smaller size, I feel staff can know the residents better.

Connie

Assisted Living

Family/friend

January 4, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our family experience

Everyone at Spring Hills of Lake Mary community is very caring and helpful. Great food service. Activities are plenty and they have a lot of people encouraging them to participate ( which my mother needs). They have handled most medical issues efficiently

Kat G

Memory Care

Family/friend

December 21, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Rescue for Mom

We were in a bad place with Mom in Mississippi in a place that wouldn’t keep her. Dad ended up in the hospital from all of the stress associated with caring for her and eventually reaching the end of his capacity to care for her as the Alzheimer’s progressed. Spring Hills really stepped up to the plate in a big way. Going above and beyond to help us with all of the confusing paperwork, and recommending the long range medical transport that ultimately brought mom here. But they not only helped with the transition, but every nurse, every staff member, even the director himself has made us welcome. They are warm and loving. The home is clean and cheery. They consistently bring smiles to Mom’s face, dress her well in her prettiest clothes, and fix her hair so that she feels like her best self. In the midst of such a difficult situation, they have become our oasis. And true partners in caring for the sweet and wonderful woman who spent her life caring for us. Thank you!!!

Michelle

Memory Care

Family/friend

December 19, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Positive experience

The staff are the key to the success and experience I would definitely recommend Spring Hills of Lake Mary to others.

Julie B

Memory Care

Family/friend

December 18, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

So happy my mom moved from WI to Spring Hills facility

We moved our mother from WI to Spring Hills Assisted Living Facility in Lake Mary, Fl last month. She was getting terrible care in WI. My mother and all of us just love Spring Hills AL facility. The care is wonderful. Great staffing ratio and all the staff have been friendly and very caring! The facility is beautiful and the dining area and food are phenomenal to say the least. We couldn't be happier and to see our mom smiling and happy again means the world to us. I would highly recommend this place! This is how it should be for the elderly to live out their remaining years

Sheri

Assisted Living

Family/friend

December 15, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Review

New management has been great! Service for my Dad has been good, nurses are great! Clean facility Great nursing staff especially Danielle Great manager [name removed], very personable. Knows residents names and makes them feel special! Good fun Friendly staff who great you pleasantly.

Julie D

Memory Care

Family/friend

December 15, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Home away from home

My mom has lived at Spring Hills a little of year now and we could not be happier. The staff is excellent. The food is prepared fresh daily with generous portions. Every employee is trained and professional. They treat the residents as though they were there own family members. My mom has flourished since living at Spring Hills and we could not be any happier.

MG

Memory Care

Family/friend

November 18, 2023

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
4.0

Say no to memory care

This is emotional for me because I have basically lost my mom to Alzheimer’s. She’s physically here but she’s not her. I went all over to look and find what I thought would be the best place for her. We moved her in the summer and within the first three weeks, she was supposedly involved in an altercation with an another resident. I believed it then when they told me that it was a resident but since then she is often bruised and the bruisers are on her wrists and arms and when I bring it up it’s always laying blame on other residents. Because of where the bruises are located I don’t believe them. Especially because they were so quick to point a finger without listening to the whole story. I tried to talk to [name removed] who is in charge, but she said basically it wasn’t the staff and snapped at me. It’s very difficult to go through this a second time but my family has no choice. We can’t leave her somewhere where either she’s being attacked by residents or where staff is rough with her.

Chris

Assisted Living

Family/friend

September 27, 2023

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
2.0
Meals & Dining
4.0

No follow through

My parents haven’t been there long and won’t be for much longer. I want to be honest because if your concern is to get care for your parents it probably won’t happen on the regular. The nursing staff does not follow through on what their care level lays out and the head of nursing is unapproachable. As example: Twice so far has she laid blame on the nurse who was in charge before her but she’s not there anymore so clearly it’s not her fault things are not being done. My mom is aware and can tell me yes or no they didn’t do x y or z and we have had multiple discussions about my dads showers and still they didn’t do them. I don’t like the way they speak to my parents like they’re children and my mom Thinks they are disrespectful in their tones to her and dad. We were told how great they are at personalizing everything for every resident but it’s just words and no follow through. We have located a new facility.

Mary S

Assisted Living

Family/friend

September 12, 2023

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
3.0

Going down hill fast

We worked for years to get my loved one into this community. We trusted the people who brought us in. Since this Christmas we have gone through three resident nurse directors and three executive directors. The managers have all left and it is so unorganized there. I have caught the nursing staff in lies about my loved ones care. The managers are not professional or anpproachable anymore. I visit almost daily and I know the seniors that live there. They have expressed the same feeling as me, like you can’t get straight answers and there is no more warm feeling. They spend all their money to get a new dining room but obviously can’t afford good staff including the ones on the floor and the ones behind the desks. Don’t believe there lies when they tell you there is a nurse there overnight. There isn’t. Even there doctors that go there admit that it’s a train wreck. If I could give zero stars at this point I would.

Anonymous

Assisted Living

Toured community

June 5, 2023

5.0 out of 5 stars
Verified Review

Tour experience

We really enjoyed our tour of Spring Hills. It seemed like a very nice, well run facility. The woman who gave us the tour was very friendly and knew the names of most, if not all, of the residents. The dinner options looked amazing. We probably would have chosen Spring Hills but we chose a place which was a little closer to our home. I know someone whose mother was at Spring Hills and she had a excellent experience. I also thought the Spring Hills contact was the most personable.

Family

Assisted Living

Family/friend

May 4, 2023

3.0 out of 5 stars
Cleanliness
4.0
Friendliness
3.0
Value for Cost
2.0
Care Services
2.0
Activities
3.0
Staff
3.0
Meals & Dining
5.0

High hopes

When we visited facilities we looked at several but kept coming back to how comfortable we were made to feel at spring hills. My was very reluctant to move and it took a lot of coaxing but we did it and it was not smooth after getting him in. I feel like there were a lot of promises made that haven’t been upheld by the nurse. She saw my husband and said his care could be managed easily and was confident but she doesn’t communicate and when she does she is scattered and rude. I feel all I’m ever doing is calling or being called upon to solve matters that are in her hands since he has been placed in their care. I am disappointed with how little effort has been put into getting to know him and encouraging him to come out for any activity. I have seen him get worse since moving him and I feel like we picked the wrong place. The food is great, he doesn’t complain about that and the housekeepers are kind. Care employees leave a lot to be desired.

Kim

Assisted Living

Family/friend

April 19, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The staff respond very quickly to our questions, requests, and concerns. They are friendly and helpful with my loved one and family. The food is great and the residents have no specific time that they are required to go. I do wish the value was better, at any of the assisted living communities to allow money to go further.

Anonymous

Assisted Living

Family/friend

March 3, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The Best Decision that I have made to choose Spring Hills

My loved one likes the food, and always find something to eat, when she goes to the dining room area. It was one of the best recommendations and decisions, that I made to move my mom there. They have an activities room, in which they have painting, religious services and different themes geared around the holidays. I got a really good feeling, when I went to visit. It has been a very positive experience. They are always very friendly, and they keep me informed with things, that are going on. My loved one is thriving, and doing well.

Anonymous

Assisted Living

Family/friend

December 14, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Community

My mother has been at Spring Hills Lake Mary for [time frame removed] now and we could not be happier with her placement there. She loves the activities and most of the care staff. She feels like it is home now.

Carlos G

Assisted Living

Toured community

December 14, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Staff
4.0

Nice Place

It was a very good experience. Everyone was very nice. The community looks clean, and very home feel.

Erica R

Assisted Living

Family/friend

December 14, 2022

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Perfect for Grandma and Grandad

We worked with [name removed] for a long time to make this move possible. She helped qualify them for Veteran benefits and walked us thru this whole process. They are so happy here! Grandad loves the food and Grandma is always in activities. After a few months everyone already feels like family.

Spring Hills of Lake Mary

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Map of the neighborhood around Spring Hills of Lake Mary

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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