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Springbrook Community Assisted Living

861 Critter Court, Onalaska, WI 54650

For more information about senior living options:
(866) 374-4058
9 reviews
Add review
  • 5 star
    67%
  • 4 star
    22%
  • 3 star
    0%
  • 2 star
    0%
  • 1 star
    11%
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Springbrook Community Assisted Living
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Marion Dencklau

Family/friend

5.0 out of 5 stars

Recommendation

My folks have lived here for a couple years now at Springbrook assisted living in Onalaska. The food is home cooked and well balanced. There are activities for everyone. A nice heated pool for exercise. Very very friendly and caring staff. Easy to get around. Dad eventually went to the memory unit floor which is in the building where mom could visit him as often as she wanted. I and my five siblings are very happy with Springbrook Assisted living!!!

Read all reviews

Springbrook Community Assisted Living

Springbrook Community Assisted Living in Onalaska, WI is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Memory Care


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Reviews

for Springbrook Community Assisted Living

Overall Experience
4.3
Cleanliness
4.5
Friendliness
4.5
Care Services
4.6
Activities
4.6
Value for Cost
4.4

A Place for Mom has scored Springbrook Community Assisted Living with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Springbrook Community Assisted Living has 9 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-9 of 9 reviews

Last Updated: 10/1/18

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Marion Dencklau

Memory Care

Family/friend

October 1, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Recommendation

My folks have lived here for a couple years now at Springbrook assisted living in Onalaska. The food is home cooked and well balanced. There are activities for everyone. A nice heated pool for exercise. Very very friendly and caring staff. Easy to get around. Dad eventually went to the memory unit floor which is in the building where mom could visit him as often as she wanted. I and my five siblings are very happy with Springbrook Assisted living!!!

Anonymous

Memory Care

Toured community

April 11, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

A Big Community

For our needs the problem was that the community was too big. My mom would have gotten lost. We needed a smaller facility. They were not the right fit and nothing wrong with the facility from what I saw on the tour. It was great and a very good experience with them.

Anonymous

Memory Care

Family/friend

July 30, 2016

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Happy with Springbrook!

Very nice facility. Staff is very friendly.

Anonymous

Memory Care

Toured community

July 30, 2015

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0

Positive And Friendly

I would say as far as the residents, there are a lot of them that have vehicles, so the parking lot is pretty tight. It is tough to find a parking spot when you visit. Everybody seems positive and friendly, they greet everyone.

Ron

Memory Care

Family/friend

November 5, 2014

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0

My parents first 3-1/2 months in assisted living at SpringBrook in Onalaska, WI

Springbrook has been very helpful and attentive to the needs of my parents. When a concern was raised about the sodium content of the food served, a concerted effort was made to accommodate my Mom's special needs by prearranging alternative food selections to stay within her doctor ordered sodium restriction. The staff is always friendly, open and happily listens to ALL concerns of residents and family. The activities director goes the extra mile to aid residents with rides, activities and coordinating events. The only confusion or lack of complete clarity lies in the 28 hours of assistance that is supposed to be provided. How it is calculated, tracked and balanced. Sort of confusing as to what and when can be requested and who to request from. Again, this is the only area that may need some more clarity and/or interpretation. The staff is always responsive and I take my hat off to them for all their efforts. Thanks!

RB

Memory Care

Toured community

September 2, 2014

1.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
2.0
Value for Cost
2.0

Did not listen to special food requests

We asked specifically that my mom cannot have any salt in her food and when w toured we asked for no salt in her food, and they said ok. Then when my mom stayed at the property, sure enough her food had salt in it. Everything was cooked with salt. No sodium free diet. When we complained to management they said that it would cost $1000 more per month. We need to have a resolution.

Patti

Memory Care

Family/friend

May 26, 2014

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
3.5
Care Services
4.5
Activities
3.5

SpringBrook is a great place for mom

This place said "yes" to my siblings and myself when we looking for a place for mom. Staff is super friendly and very helpful. Mom loves her new home and the new friends she has made. She is no longer cooped up at her house with nothing to do as this place always has something going on. Beautiful setting as well. It backs up to a wooded area so seeing wildlife is another benefit. Those that have pets, they are allowed.

A Place For Mom Customer

Memory Care

Toured community

December 24, 2012

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

WOW! This is the place to be! Frien...

WOW! This is the place to be! Friendly staff and apartment living. Most reasonable in cost. Tons of activities daily and church services several times a week. Great pool and very family oriented.

A Place For Mom Customer

Memory Care

Toured community

December 24, 2012

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Absolutely nice place and people. Yo...

Absolutely nice place and people. You can tell the residents are comfortable and content and happy with their apartments and their living conditions. The Office Manager is very knowledgeable and a great salesperson. She knows every resident and they all like her, you can tell.

Springbrook Community Assisted Living

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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