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State Street Assisted Living

21 N State Street, Dover, DE 19901

For pricing & availability:
(866) 374-4058
8.5
Review score
34 reviews
Add review
8.5
Review score
34 reviews
  • 5 star
    47%
  • 4 star
    26%
  • 3 star
    9%
  • 2 star
    3%
  • 1 star
    15%
See all reviews
8.5
Review score
1533 reviews
32 facilities
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State Street Assisted Living
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State Street Assisted Living
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Victoria

Loved one of resident/client

5.0 out of 5 stars

Humbled

The elderly residents are treated with respect/dignity. The facility promotes a warm and welcoming atmosphere. I would recommend to others.

Read all reviews

State Street Assisted Living

State Street Assisted Living is a community that is dedicated to the mission of making sure that every resident is like a part of  our extended family.   At State Street, we ensure that each resident is able to live their life to the highest potential by receiving personal assistance that is tailored to each individual.  In addition to receiving individualized care, residents at State Street experience quality living as well.  Our community offers, private and semi-private apartment and a full program of  activities.  Some of the great amenities that we offer are:  restaurant-style dining, physical/occupational therapy, 24-hour staffing, scheduled transportation to local physicians, beauty salon,  housekeeping/laundry services, and short-term respite care. Contact the Marketing Director at State Street for a tour and information about our Veteran's Program for those who have served their country.

Senior living options offered

  • Assisted Living
  • Memory Care

State Street Assisted Living

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for State Street Assisted Living

8.5 out of 10
Review Score34 reviewsWrite a review
Overall Experience
3.8
Cleanliness
4.0
Friendliness
4.3
Care Services
3.9
Staff
4.3
Meals & Dining
4.5
Activities
4.0
Value for Cost
3.9

A Place for Mom has scored State Street Assisted Living with 8.5 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, State Street Assisted Living has 34 reviews with an average "overall experience" of 3.8 out of 5.

Filters

1-20 of 34 reviews

Last Updated: 7/9/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Victoria

Assisted Living

Family/friend

July 9, 2025

5.0 out of 5 stars
Verified Review

Humbled

The elderly residents are treated with respect/dignity. The facility promotes a warm and welcoming atmosphere. I would recommend to others.

Paul

Assisted Living

Family/friend

May 23, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Completely Satisfied

The facility was clean and well maintained. It was close to our home and reasonably priced. Staff members are very nice and are responsive.

Anonymous

Assisted Living

Family/friend

April 30, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Charming Dover

What we like the most about State Street Assisted Living is that it is not huge or overcrowded. The staff is very attentive and the food is wonderful. We would absolutely recommend this community to other families based on the experience so far.

Anonymous

Assisted Living

Family/friend

March 26, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
3.0
Value for Cost
3.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Poor experience

It was a poor experience. Their staff did not have patience and lacked training for people who have vascular dementia. The unit is also small which isn't good for more active people. They also greatly misquoted us on a price based on their error.

Anonymous

Assisted Living

Family/friend

January 24, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our family experience

My friend loves her new home. She can't say enough good things about it. They are very helpful, from admin to all the staff, the meals are nutritional. I'm very happy that she is happy. I have already recommended State Street to others.

Joy H

Assisted Living

Family/friend

January 9, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

State Street

Great place for my mom. The staff held my hand through this very difficult process of finding the best place for my mom. It is beautiful, well kept, and full of wonderful staff. I am truly pleased and at ease knowing she is happy and well cared for in her new community.

Anonymous

Assisted Living

Family/friend

December 10, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
3.0
Value for Cost
1.0
Care Services
3.0
Activities
1.0
Staff
2.0
Meals & Dining
4.0

Review for State Street Assisted Living

Never received any follow up calls once we signed up with the sign up woman , one of the patients had a daughter who was a real trouble maker and I did warn them , but the longer my Mum was there , the more I understood the woman's complaints . They would call me your mother is out of this or that AFTER she was out of it , some things felt like they were used up far too quickly , but I never made a deal about it , one time when I was leaving an aide called out the door number. So she didn't have to get up ( how lazy is that ? ) and I found residents sleeping in my Mum's bed and using her bathroom , no one cleaned it afterwards how disgusting is that , the staff used my mum's refrigerator for their lunches and drinks , my mother's was was ALWAYs done incorrectly by that I mean at least 50% of the time my Mum wasn't wearing her own clothes and the bedding was not hers. She lost coats, and even an umbrella , little things like a container of new pens I kept in there with paper pads were gone , she had cards from people displayed on her desk that were not hers , her wash was piled up and smelly and her rug had junk all over it. I gave a watch that wasn't hers to the staff. Only two staff members a 3-11 person and an RN seemed kind and competent. I don't expect perfection , but the staff and their lazy attitudes and nothing was ever a big deal , my mum fell there and I never complained, I expect things like that. But the attitudes and all that money for smelly, dirty rooms was pretty disgusting. I wish I would have reported it to the state.

Susan

Assisted Living

Family/friend

November 8, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Review for State Street Assisted Living

My experience with the lead sales manager was fantastic as our family was trying to find a place for Dad during a challenging time. She helped us navigate a tight timeline and even provided some basic furniture to help us in the transition. The head nurse at that time was also a solid resource for Dad's needs based on his medical condition and first 30-60 days. Dad would likely still be at State Street if it were not for my brothers' move out of state and their desire to have Dad close to them. He's currently in a skilled nursing facility and has been in hospice care since September.

Anonymous

Memory Care

Family/friend

March 1, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

amazing staff, highly recommended for memory care, appreciative of everyone at State Street

Kind and caring staff in the Memory Care area. Couldn't do enough for my father and we were so appreciative. [name removed] was absolutely amazing. Room sizes in memory care were good. 1 room bed/living combo with kitchenette and a bathroom. Perfect size!!!

Anonymous

Assisted Living

Family/friend

October 24, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Made our grandmother feel like she was home, very kind staff, would recommend

What our family likes the most about State Street Assisted Living are the assisting staff, they were fantastic and based on the experience we have had so far, we would recommend this community to other families who are looking for a place for their loved ones.

Anonymous

Assisted Living

Family/friend

July 26, 2023

1.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
1.0
Staff
5.0

Look Elsewhere

Unfortunately we did not have a good experience with them. It's all about the money for them. No compassion whatsoever for their residents or the family. We felt the management was very money driven. The "sales" person would tell us one thing, but it reality it was very different. I do know 2 other people who lived there and they and their families seem to be happy with it. This was just our experience.

RP

Assisted Living

Family/friend

January 11, 2023

3.0 out of 5 stars
Verified Review

Seems better than most.

Overall it has been a good experience. It's a very lovely looking facility. The workers there all seem pleasant, and the guests seem happy with their situation. But a lot of things we were promised when we signed up don't seem to be happening.

anonymous

Assisted Living

Family/friend

December 13, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommended

We like the facility and the communication has been great. Staff are very helpful. They are so patient with the residents especially while they settle in during the transition process. I would recommend State Street to others and already have. We have been very happy with the experience.

Jerry

Assisted Living

Family/friend

October 24, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

They, State Street, have been outstanding. My mother is very happy there. They worked tirelessly to get mom a room...even a temp room while her permanent room was being painted. They have all been friendly and helpful. My mom did not want to go to assisted living but has totally changed her mind and is enjoying the freedom it has given her.

L O

Assisted Living

Toured community

April 4, 2022

3.0 out of 5 stars
Verified Review

My tour review

This community was a second choice for me. The distance was the biggest issue for this community and the room was small also

Anonymous

Memory Care

Toured community

March 13, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Hello, my husband and I met with [name removed], so friendly, bright and bubbly, also very informative. We weren’t able to do a walk through, but we did do a virtual tour with her and I did like what I saw. I would like to re-submit my review because it showed up as 2 stars and that was clearly an error. I give State Street Assisted Living 5 stars. [name removed] is great.

Nicholas Trincia

Memory Care

Family/friend

September 25, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0

When I Get Old I Would Want to Go There

I would recommend this community to friends. I think for the general industry they do a pretty good job. The food is pretty good. The food has gone down due to COVID, and they are feeding the residents in their rooms. The community is doing the best they can. I think they are doing an excellent with COVID.

Anonymous

Memory Care

Toured community

January 26, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

wonderful place, everyone went out of their way to make us feel at home.

Cathy

Memory Care

Family/friend

March 23, 2019

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
2.5
Value for Cost
1.5
Care Services
0.5
Activities
1.5

Dissatisfied

Extremely disorganized Medication management is a nightmare. Assistance in daily care (dressing,bathing) does not usually happen despite repeated requests. Concerns/questions from family members are often not addressed. Resident’s don’t appear happy. Several promises made by sales staff we later found out were not true. Recommend not sending your loved one(s) there!

Anonymous

Memory Care

Family/friend

February 3, 2019

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0

Consumer beware

Looks nice on the outside, but poor management. Staffing issues. Make sure your read the complaints filed with Health and Social Services before placing a loved one in this facility. Watch unannounced how medication is dispensed and the length of time residents stand in line for their medication. Many residents with memory issues roaming the halls not knowing where to go. Consumer beware. Poor return of care for the money paid.

State Street Assisted Living

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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