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StoryPoint Fort Wayne West

611 W County Line Rd S, Fort Wayne, IN 46814

For pricing & availability:
(866) 374-4058
9.5
Review score
99 reviews
Add review
9.5
Review score
99 reviews
  • 5 star
    70%
  • 4 star
    19%
  • 3 star
    5%
  • 2 star
    2%
  • 1 star
    4%
See all reviews
9.5
Review score
11059 reviews
122 facilities
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StoryPoint Fort Wayne West
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StoryPoint Fort Wayne West community exterior
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street view of StoryPoint Fort Wayne West

Bev H

Spouse or partner of resident/client

4.0 out of 5 stars

Overall nice community

The Food/dining is excellent. Staff is very friendly and caring. I would recommend this facility to others who are searching for memory care for their loved one.

Read all reviews

StoryPoint Fort Wayne West

Welcome to Story Point Fort Wayne West, a senior living community in Fort Wayne, Indiana. Senior living options include assisted living and memory care. Residents are treated like family, and staff meets you at your level while providing personalized care. You can truly shine at Story Point Fort Wayne.

Assisted living provides a licensed environment for individuals who want to remain as independent as possible while receiving quality care. For those with dementia or other memory impairments, memory care provides specialized services in a memory care setting.

Floor plans at Story Point Wayne West include studios, one-, and two-bedroom apartments. Apartments feature wheelchair-friendly spaces with walk-in showers that have safety bars for extra support.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of Indiana, visit the Indiana Health Care Providers Consumer Reports directory.

Related Links

11 Signs It Might Be Time for Assisted Living

Assisted Living vs. Memory Care: What’s the Difference?

Signs It’s Time for Memory Care: 13 Questions to Ask

Senior living options offered

  • Assisted Living
  • Memory Care

StoryPoint Fort Wayne West

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for StoryPoint Fort Wayne West

9.5 out of 10
Review Score99 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.4
Friendliness
4.6
Care Services
4.4
Staff
4.6
Meals & Dining
4.3
Activities
4.2
Value for Cost
4.3

A Place for Mom has scored StoryPoint Fort Wayne West with 9.5 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, StoryPoint Fort Wayne West has 99 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-20 of 99 reviews

Last Updated: 9/26/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Bev H

Memory Care

Family/friend

September 26, 2025

4.0 out of 5 stars
Verified Review

Overall nice community

The Food/dining is excellent. Staff is very friendly and caring. I would recommend this facility to others who are searching for memory care for their loved one.

Anonymous

Memory Care

Family/friend

August 6, 2025

4.0 out of 5 stars
Verified Review

A nice community and friendly staff.

The building was clean and we have found the workers friendly and the food good. The price for his care has gone up as they say he needs more help than when he arrived, which is probably normal.

Anonymous

Assisted Living

Family/friend

May 13, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Welcoming community

What we like the most about StoryPoint is that the overall appearance is good. I love that everyone there seems to know my sister's name and addresses her accordingly.

Anonymous

Assisted Living

Family/friend

May 13, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
3.0
Meals & Dining
4.0

Overall a nice community

I had issues with them filing my long term insurance claims correctly and timely. It was a recurring problem. Other than that I have no complaints. It was a nice facility and yes, I would recommend StoryPoint to other families based on the experience.

Anonymous

Assisted Living

Family/friend

April 24, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
5.0

StoryPoint Fort Wayne West review

The housekeeping staff was very good. My husband was in memory care and in a wheelchair. it was hard for him to do a lot of things With the grounds I was able to take him for walks around the grounds. They kept me informed as to how my husband was doing. He was on hospice care so a lot of the information came through them. If I had a question the regular staff tried to answer them to the best of their ability.

Rachel

Memory Care

Family/friend

April 4, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

"The staff are angels on earth"

The staff are all so kind and caring. My mom has been there for 2 months now and even though she has severe dementia she is thriving. Every day she seems to be doing a little bit better. They care deeply about their residents and it shows. My mom was withdrawn and non-verbal in the beginning. Now, she is making funnies with the staff and actually talking some again.

Don L

Assisted Living

Resident/client

March 14, 2025

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Great… well, everything!!

I honestly can’t say enough good things about this place. The staff is truly amazing, The administration, dining services, kitchen staff, daily support tech’s, and housekeeping staff are all so wonderful. The other residents are SOOOO friendly and welcoming too. One big happy family. A issue has arisen with the billing, but even that has been overshadowed by the fantastic people. The facilities are extremely clean and comfortable too. The highly skilled kitchen and dining staff prepares good meals of high quality, but the meal options as requested by the out of town corporate leadership are sometimes less than appreciated. For those times when the daily menu is not appealing, a a la cart menu is available. Breakfast is an amazing experience EVERYWHERE DAY. So many choices every day. Better than IHOP in my opinion.. The kitchen staff is excellent. The highlight of Story Point West is absolutely the inner garden like expansive enclosed private courtyard. It’s such a gem.

Joyce H

Assisted Living

Resident/client

March 14, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Fun

I have lived that story point for over 3 years half is amazing. Me and my husband have a two bedroom with a great view of pond. Staff is so caring and attentive to needs. Enjoy social hour and the live music

Lois S

Assisted Living

Resident/client

March 7, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

My Home

I have lived here almost 2. Years and I am very happy with my decision to make Storypoint my home. The meals are delicious and dessert is my favorite part. The staff is amazing. I have made many good friends as well as memories in a short time. I would recommend this community to future friends.

Anonymous

Assisted Living

Family/friend

January 24, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
3.0
Meals & Dining
2.0

Excellent caring staff

Everyone on the staff cares. It doesn't matter what position, from housekeeping to maintenance, looks out for the residents and helps in any way they can. In the long run, it's one of the most important things They could improve on the food by having more options, easier ordering process. I hate to say it, but better quality. They advertise having a chef, pictures of things like scallop dinners, but the reality is nowhere close to that. I really liked the staff, especially the kitchen staff. I don't blame them.

Karl L

Assisted Living

Resident/client

November 12, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

It's Good

Things are getting done. The food is good. I have a warm room so I am happy.

Sandy K

Assisted Living

Resident/client

November 12, 2024

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

My experience have been really good. I love most about being here is the people.

Julie F

Memory Care

Family/friend

September 11, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

Just what we needed!

The telephone system- actually speaking with a particular staff member was a bit difficult when a message was left. The director was willing to work with the challenge of Dad's behavioral situation; helping Dad to receive professional assistance.

Thomas E

Memory Care

Family/friend

September 10, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great staff and outstanding facilities

It was a great process at StoryPoint Fort Wayne West, and it made it easy for me to select a place for my sister. She really loves it there. They have great staff and outstanding facilities. It helps relieve stress knowing she is being well taken care of here.

Anonymous

Assisted Living

Family/friend

September 6, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Review for StoryPoint Fort Wayne West

Overall, I was very pleased with care my parents received, especially my mother. It was usually pretty easy to get in touch with the care staff and get answers. My only complaint concerned the billing and insurance department. My parents had long term care insurance and I had a horrible time with them filing the claims correctly and timely, and getting payment from the insurance company.

Anonymous

Assisted Living

Family/friend

June 25, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Recommended

The staff is helpful, but you need to let them know what you may need. Ask questions. The staff will do what they can or let you know who you need to contact. Housekeeping does a nice job. --When moving it would be helpful to have a list of items the family will want to make sure they provide, as well as what may be helpful to have or items to avoid. --The food is good with choices --I would recommend keeping a journal to help with remembering conversation and who you talked with. -- Name tag's would be helpful at times. Especially when first moving in. I would recommend Story Point West to others.

Anonymous

Assisted Living

Family/friend

June 19, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Our Experience

The move in process was easy. Plan to do it all yourself as there isn't any muscle available to help with the heavy lifting. The assisted living area is much better regarding activities, food,and staff interaction. Memory Care is very lacking in activities and the food is much less appetizing. I assume because of the mental capabilities of the residents in that area. Sad but true. Many times, we are told, "Oh no problem" and a week or two later, it's still not done? The van to transport patients hasn't had a driver in over a year. Communication is adequate if we start the conversation. Very little is shared without us inquiring? The new director is a huge improvement. The staff are friendly and kind, but it's obvious they are understaffed. Housekeeping is very good. The facility is clean, and we've never noticed a foul smell upon entering. It is all self pay and it is quite expensive. Many things you pay extra for, but you really have no way of knowing if it actually happens if your loved one is unable to remember or communicate well anymore.

Kristy

Assisted Living

Family/friend

June 8, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Our Experience

My loved one was previously a resident at StoryPoint Fort Wayne West and the overall experience at this facility was pretty good for her. My only complaint was that they fed her too much candy and sweets. The staff was good. The living quarters were nice. I wouldn't mind being there, if the need arises.

Anonymous

Assisted Living

Family/friend

March 12, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Staff
5.0
Meals & Dining
4.0

Would recommend.

Location was great and on my side of town. We knew the director here from my moms independent living facility. I assume all facilities are expensive. This one was too... We all had sticker shock throughout.

Florence P

Assisted Living

Resident/client

February 7, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Memories made for mom

My mom loved to participate in activities, such as crafts or playing bingo, there was plenty to do. They had a great life enrichment department . As well as she loved to eat and she never missed a meal. She enjoyed the variety that the Story point kitchen offered and at times could even order something specially made just for her. It made her smile. We made the right choice, choosing this community

StoryPoint Fort Wayne West

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around StoryPoint Fort Wayne West

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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