5.0 out of 5 stars

Verified Review

Review for Sunrise of Bluemont Park

The staff took extremely good care of my parents. This was a tough transition for us all and I'm grateful the staff helped make it a bit easier.

5.0 out of 5 stars

Verified Review

Review for Sunrise of Bluemont Park

The facility was very clean and modern/updated and the staff was very friendly.

3.0 out of 5 stars

Verified Review

Cleanliness

4.0

Friendliness

3.0

Value for Cost

3.0

Care Services

3.0

Activities

4.0

Staff

3.0

Meals & Dining

3.0

They charged is for a month after my fil passed away 12K. Left a sour taste in my mouth. Wasn't like they had to fill the room. My mother-in-law was still there. The billing department is very unorganized. I was on top of the nursing staff. They made a lot of mistakes with my father-in-law.

3.0 out of 5 stars

Cleanliness

4.0

Friendliness

3.0

Value for Cost

3.0

Care Services

3.0

Staff

3.0

Meals & Dining

3.0

Sunrise Bluemont

The on boarding experience could be easier for the resident and the staff if the facility would create a check list and organize the internal procedures better. Often it seems that the communication is siloed within each function with little to no cross function communication. Several times I was told by a senior member of one department that they had no idea how to contact senior member of a different staff function. The day to day care givers are staffed at state minimum requirements which often means long waits for residents. I personally witnessed hour long waits for a resident who was bed ridden. Finally and perhaps typically the sales staff promised services which the various staff functions did not offer and could not provide. On a positive note I believe that the senior heads of departments are compassionate people and want to care for residents well. Unfortunately, they aren't staffed at levels that fulfill that desire.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

2.0

Care Services

5.0

Activities

1.0

Staff

5.0

Meals & Dining

5.0

Regard my friend [name removed]

Service very good staff friendly clean I am happy with service special management and all staff I told all my friends about that place some will consider to visits caring about my friends I like nurse she very respectful and front seat very friendly and smiling call my by last name. Nothing to say

4.0 out of 5 stars

Verified Review

Cleanliness

4.0

Friendliness

5.0

Value for Cost

5.0

Care Services

4.0

Activities

4.0

Staff

5.0

Meals & Dining

3.0

Sunrise Review

The location and staff were the main reason we chose this facility. It is a great place.

5.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

4.0

Staff

5.0

Meals & Dining

4.0

Our Experience

The housekeeping staff is excellent. My loved one, a person who insists on things being neat and clean, is very pleased. Cleanliness extends to the entire facility. They move people in only during weekdays, so that it interferes less with visitors and so they have all staff necessary on board. The move was done smoothly and efficiently. We have communicated both by email and phone and have met at our request with the Assisted Living Coordinator. She's wonderful to work with, and responds quickly to our questions about medical issues, how to help my loved one make new friends, and things in general. The nurse has responded quickly to our request for blood work, ordering medication, and to my loved one's reaction to some shots, where the nurse came immediately, checked her over, and allayed her concerns. So far, we haven't had a visit with the doctor so I don't know how smoothly that process works. My loved one has been very pleased with the exercise class and attends it regularly. She also goes on the weekly shopping trip, which she likes a lot, but is always surprised that more people don't go. She very much likes the driver and another person who goes with. She's a walker and is terribly pleased with the long trail across the street that affords her space for her 3-mile a day + walk. She also loves the big porch that surrounds the facility with lots of trees and places to sit quietly. It's important to go to some of the meals as a way to meet people. She has mixed feelings about the food so far. Some meals she has loved. Some she has been less keen on.

5.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

5.0

Value for Cost

4.0

Care Services

4.0

Activities

5.0

Staff

5.0

Meals & Dining

3.0

From a Resident for 3 years

I have lived in the community for 3 and a half years. The Team is helpful with laundry and making my bed in the morning. I love meeting the new friends at the community. The group exercise class is one of my favorite activities. I have enjoyed my time here and I’m excited to live here for more years to come.

5.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

5.0

Value for Cost

4.0

Care Services

4.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

Review for Sunrise of Bluemont Park

Warm. Nice. Best atmosphere and special of $1k off and no reentrance fee. I would recommend to others.

5.0 out of 5 stars

Cleanliness

4.0

Friendliness

5.0

Value for Cost

5.0

Care Services

4.0

Activities

5.0

Staff

5.0

Meals & Dining

4.0

Wonderful Experience!

I have been a resident at this community for over 5 years! I have enjoyed my time here greatly. My apartment is truly my home, I even have a full kitchen in it even though I enjoy majority of my meals in the dining room. The staff is very welcoming & attentive to all of my needs. I can’t recommend joining this community as “my neighbor” enough!

3.0 out of 5 stars

Verified Review

Cleanliness

4.0

Friendliness

4.0

Value for Cost

3.0

Care Services

3.0

Activities

2.0

Staff

4.0

Meals & Dining

2.0

Our experience at Sunrise

My loved one is currently a resident at Sunrise of Bluemont Park and her experience at this facility has been okay overall. It's an older facility, so there's no technology to help with activities, dietary requirements or anything resident specific. The meals are terrible. They definitely need better meal options. There are no activities past 4pm. They need more of a variety of activities for the active residents, this facility seems to not know what to do with active people. Also, there is no or little communication about how my loved one spends her days with the activity people. That would be helpful. I would recommend Sunrise of Bluemont Park to others, but families need to look at each facility to determine which is the best fit for their loved one.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Staff

5.0

Great tour and discussions with employees

My sister and I toured several Assisted Living facilities in the DC area looking for a great place for our Mom. Sometimes sales folks guide you away from staff and residents, unintentional as it may be. When we toured Sunrise of Bluemont, the salesperson guided us to employees and engaged us all in discussion. Bluemont has one building offering a small, intimate AL setting which we particularly liked. The campus has a safe walking path around the 3 buildings. The apartments are a good size, there are several large old trees around the property and outside sitting areas. On our way out, we ran in to the bus driver and had a wonderful chat with her. She's been with Bluemont for many years and you can tell she clearly cares about the residents. We also had two residents approach us and tell us how wonderful the location and staff are. Ultimately we decided to move Mom to an entirely different city near one of us but kudos to Sunrise of Bluemont Park.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Staff

5.0

Wonderful and informative experience, thank you!

[name removed] gave us an excellent tour and answered all of our questions. She was experienced, very kind and informative. It was a great experience that gave us full confidence in our next steps. Thank you!

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

4.0

Value for Cost

4.0

Staff

4.0

Great

While touring the community the sales woman [name removed] did a fantastic job showing me around and explain all of the activities and different rooms available for my mother the community is well kept and I absolutely loved it. This place is definitely at the top of my list.

5.0 out of 5 stars

Cleanliness

4.0

Friendliness

5.0

Value for Cost

5.0

Staff

5.0

Bluemont Park Assisted Living

The team at Bluemont park was amazing. They are warm and welcoming, and took the time needed to answer questions and to give us a thorough tour of the facility. They were available between visits and give us an exceptional experience.

2.0 out of 5 stars

Cleanliness

3.0

Friendliness

2.0

Value for Cost

1.0

Care Services

1.0

Activities

2.0

Staff

2.0

Meals & Dining

2.0

Bad service and a bad building

My parents have experienced an endless string of service failures. The most worrisome have been LONG lags in response time to their call buttons (when they are working!), nobody showing up to give my mom a shower when she's supposed to get one, broken elevator, and generally decripit state of the building. The food is bad and cold, especially breakfast, and they run out of the dinner entree regularly. Many of the staff don't give a crap. Some are nice and care, but overall a spirit of passive aggresiveness pervades. SO many things they could do to make it better, but they just don't. Management has said the right things at times, but mostly seem to be phoning it in.

4.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

5.0

Value for Cost

4.0

Care Services

5.0

Activities

4.0

Staff

5.0

Meals & Dining

3.0

Experience to date

Positive: It is a friendly staff and they provide good care. They are conscientious and always there checking in. Negative: The food is not very good. Inadequate information of care during the sales process. They put my loved in a building inappropriate for him and that was not explained at the beginning.

5.0 out of 5 stars

Verified Review

tour review

Our family had an in person tour and the tour experience was amazing, it is a beautiful community. We really liked all the activities and socialization they have to offer - we felt if our loved ones health was a little better she would of been able to experience more of what they had to offer. However the pricing scheme was a little discouraging it seemed like there were cases where you could be nickel and dimed. The staff members though were extremely friendly and helpful.

4.0 out of 5 stars

Verified Review

Cleanliness

4.0

Friendliness

5.0

Value for Cost

4.0

Care Services

3.0

Activities

3.0

Staff

4.0

Meals & Dining

3.0

Recommend with reservations

I would advise others to be sure to ask about resident happiness and satisfaction. I suggest you to eat a meal or two at the facility. And that you investigate the many different Sunrise facilities in this area, to understand the differences.

5.0 out of 5 stars

Verified Review

Tour of Sunrise

I toured Sunrise of Bluemont Park and it was very nice; we had a great experience and first impression. The community was a like a hotel with a happy hour bar and other fantastic things. Sunrise has a lot of great services and activities to offer, but my loved one would not have been able to take advantage of those things. We chose another community because Sunrise was not a good fit for us, and it also did not fit into our budget.