500 North Columbus Avenue, Mount Vernon, NY 10552
Anonymous
Child of resident/client
A wonderful new home
All 5, excellent. The staff was awesome!!! Recreation, nurse and her staff. My father had a very high level of care. I was impressed. His room was immaculate at all times.
Read all reviewsSunrise of Fleetwood
In elegant, residential environments, we deliver the finest in senior care, and are recognized internationally for both quality and innovation. Guided by our Principles of Service, Sunrise affords families peace-of-mind by providing today's seniors with a range of personalized assisted living services. From assistance with activities of daily living such as eating, bathing, dressing to medication monitoring, Sunrise provides residents with the help they need. Residents maintain the same privacy in their new home as they enjoyed in their own home. At Sunrise, we encourage residents to challenge themselves while offering the assistance they need. We encourage family and friends to be involved, to visit frequently, and to invite residents on outings to community events. This innovative approach to senior care is designed to maintain independence and dignity, yet is balanced with the comfort and security that comes from knowing experienced help is close at hand.
Sunrise of Fleetwood
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
A Place for Mom has scored Sunrise of Fleetwood with 8.6 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Sunrise of Fleetwood has 55 reviews with an average "overall experience" of 4.1 out of 5.
Anonymous
Assisted LivingFamily/friend
September 24, 2025
All 5, excellent. The staff was awesome!!! Recreation, nurse and her staff. My father had a very high level of care. I was impressed. His room was immaculate at all times.
Anonymous
Memory CareFamily/friend
August 11, 2025
My mother is happy now. She loves the food and dining experience. She is not isolated anymore, and the staff is wonderful. They keep me in the loop, and even sends pictures of her participating in activities through their app. The facility is beautiful and very clean.
Anonymous
Assisted LivingFamily/friend
June 20, 2025
Nursing staff & aids are short staff and cranky. My mother waited "12" days to get her first shower. What we were told when we signed up does not match up to what services she actually gets
Anonymous
Assisted LivingApril 1, 2025
All of the workers are extremely friendly and go out of their way to welcome new residents and help them acclimate to their new residence. Their extra care services which they recommend are quite expensive. They should plan more trips outside including Sunday church service. The associate director is wonderful but the nursing staff could improve their communication with the family
Anonymous
Assisted LivingFamily/friend
March 20, 2025
Value for money is rated lower because after the initial assessment I was quoted one price. Then, after my brother was there a week they I creased the cost of care by $[removed]. This cost is over the budget I had planned for. I find the staff to be friendly and helpful.
Rhonda H
Assisted LivingFamily/friend
December 10, 2024
When my father crossed the threshold of Sunrise in Fleetwood, he exclaimed, “This is a mansion.” The Staff has been kind, patient, friendly and very accommodating. My father has made friends and enjoys his meals.
Katheine H
Memory CareFamily/friend
November 1, 2024
Well as far as 7 The value of cost it all depends I feel on the care that the person needs. In my situation my mom had the onset of dementia. She was at the point where she could still bath brush her teeth, eat pick out her clothes the help that she needed was to be reminded to do these tasks. She was in the part of the facility where she could not escape because she liked to wander. And I'm sure the other guests that resided there if they needed more taken care of the cost was even higher, but that's my opinion. My mom didn't have an overabundance of money so we had to be very careful on where to put her in the first place we did choose was not a good one was more like a mental hospital and it was about $4000 cheaper she didn't even stay one full night when she woke up there was a naked person in her bed with her so she was kind of happy to be in Mount Vernon rather then in Somers. Now I have one other major complaint that I feel should be addressed for future residents and maybe most of those other residents don't leave. And probably my fault also for not doing research. I mean this was my first rodeo. She was given a doctor at the facility and once she entered there her primary doctor on the outside no longer wanted anything to do with her. Even the doctor in the facility couldn't get any answers from this outside provider, which I think really sucks but the most annoying thing was when my mom was ready to leave they were supposed to give me the rest of her medication and there was medication missing a shortness of pills not enough to carry her through a month and when I called them, they said they would look into it. Then when the following month came, she had no pills. This woman was on. I'm gonna say nine maybe more maybe a little less and for her to not take them and go through withdrawals on some of them was not a good thing they told me to contact my doctor, she didn't have a doctor down there in South Carolina. It takes six months of residency to even to have a primary care doctor. so I did call Mount Vernon and I begged for them to give me pills. They told me they could help me out for maybe three months but that would be it. I finally had to go to a family member who is a physician give him the scripts and he filled the medication for me. And the last thing is when you leave and I did need help like I said with the meds. They will just ignore your calls. I guess hoping you will give up. Research. it's very hard to say because you feel that where you are placing that person the people in charge are so kind and you feel good that you're doing the right thing. They make you feel comfortable that she's accepted and the paperwork is phenomenal. The other thing is that my mom was aware of her surroundings at that point and she was adamant. I am not staying here, so she really didn't participate in a lot of things, but she did after a while attach herself to one woman that was there and the staff let her be so she was quite comfortable and she was happy. Number one is when you take your tour really look at every nook and cranny things could be staged. It could be a better part of the day when there is not so much screaming and yelling and fighting between the residents , which might make you say no I don't think I want that for my person.. What are you doing? #2 that there would be no problem with you taking that person in and out of the facility whenever you feel you want to bring them home. It could be for a holiday or special event. I took my mom home like every other weekend and she stayed here with me for three or four days and I took her back. But then again it all depends on the situation for that person either going in and never coming out or they need some care that we can't do because we are working people. . Do your research take a tour say thank you you'll think about and I know after you say that they're gonna say well space is limited. You have to think about it really quick because we might have somebody on the waiting list it. Give it a couple days. Go back for another tour. Unexpected if you can.
Anonymous
Assisted LivingFamily/friend
September 13, 2024
I found that Administrative staff contact was always initiated by me. Cleaning staff, nursing staff are EXCEPTIONAL. Let me not forget Dietary and Client Care staff...exceptional. Room sizes are great. Amenities are great, housekeeping, laundry. Activities, can use some variations. But to their credit new recreational staff have been hired
Anonymous
Assisted LivingFamily/friend
July 26, 2024
The food quality needs improvement. Sometimes the portions are too small. Some of aides Are rude.
Sharon D
Assisted LivingFamily/friend
July 22, 2024
Everyone was always very nice. I forget the woman in charge but she came to my mother in law's wake along with another nurse. Our experience was wonderful although expensive. I would absolutely recommend Sunrise of Fleetwood to anybody looking!
Maria
Memory CareFamily/friend
January 22, 2024
The staff went above and beyond to make my mom's transition as easy as possible. Very attentive to all her needs, the facility is extremely clean and the food is very good. Quality of care and personal attention is excellent. I would definitely recommend this facility to others.
AC
Assisted LivingFamily/friend
August 30, 2023
I would recommend this community to anyone looking for a reasonably priced community near the city. We picked this community, because of the proximity, cleaniness and professionalism.
anonymous
Memory CareFamily/friend
January 11, 2023
It's a very well designed, cozy, friendly, and comfortable facility. But they are often understaffed. My mother is in the reminiscence section, and there seem to be hardly any activities in that section. I think they do very well on the medical front. And I like the staff they do have a lot, so I would recommend Sunrise of Fleetwood to others.
anonymous
Assisted LivingFamily/friend
November 15, 2022
All is good
Katherine H
Assisted LivingFamily/friend
October 14, 2022
The staff is very understanding and they treat the residents like family. Very understanding.
SM
Assisted LivingFamily/friend
October 3, 2022
They are very accomodating with the food. They are very active with the activites, and keep the residents involved. They are sometimes short on staff, but the staff is nice. It is a little bit expensive. We picked this community, because I saw this community a few years ago, the facility was 150% better than other facilities, and they offered hospice care. It would be nice if they had, more staff that speaks spanish fluently.
Anonymous
Assisted LivingToured community
March 25, 2022
Great tour just wasn't a great fit.
Maria B
Assisted LivingFamily/friend
December 13, 2021
Sunrise at Fleetwood is a great place for a loved one who needs some help with daily living. The staff is very caring, the food looks good and there are activities going on all day. My sister does not go back to her room until it is time for bed!
anonymous
Assisted LivingFamily/friend
December 7, 2021
Sunrise of Fleetwood is in a great location. It is a very nice facility and my loved one had a good experience for the short time that she was here.
BD
Assisted LivingFamily/friend
August 9, 2021
The community is neat and clean and the staff is very friendly and helpful. They have activities available, and the food looks good but my loved one really has not had feedback for those. I would recommend this community to others based on my experience.
Sunrise of Fleetwood
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.