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Sunrise of Naperville

960 East Chicago Avenue, Naperville, IL 60540

For pricing & availability:
(866) 374-4058
9.4
Review score
53 reviews
Add review
9.4
Review score
53 reviews
  • 5 star
    60%
  • 4 star
    34%
  • 3 star
    4%
  • 2 star
    2%
  • 1 star
    0%
See all reviews
9.1
Review score
12762 reviews
235 facilities
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Sunrise of Naperville
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Sunrise of Naperville community exterior
14 photos4 floor plans
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street view of Sunrise of Naperville

Teri C

Child of resident/client

5.0 out of 5 stars

Review for Sunrise of Naperville

It all went well. It was a great experience. I would recommend them to others who are needing memory care for their loved one. The staff has been very friendly and helpful. The facility is lovely. The food is good, so very happy.

Read all reviews

Sunrise of Naperville

In elegant, residential environments, we deliver the finest in senior care, and are recognized internationally for both quality and innovation. Guided by our Principles of Service, Sunrise affords families peace-of-mind by providing today's seniors with a range of personalized assisted living services. From assistance with activities of daily living such as eating, bathing, dressing to medication monitoring, Sunrise provides residents with the help they need. Residents maintain the same privacy in their new home as they enjoyed in their own home. At Sunrise, we encourage residents to challenge themselves while offering the assistance they need. We encourage family and friends to be involved, to visit frequently, and to invite residents on outings to community events. This innovative approach to senior care is designed to maintain independence and dignity, yet is balanced with the comfort and security that comes from knowing experienced help is close at hand.

Senior living options offered

  • Assisted Living
  • Memory Care

Sunrise of Naperville

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Sunrise of Naperville

9.4 out of 10
Review Score53 reviewsWrite a review
Overall Experience
4.5
Cleanliness
4.6
Friendliness
4.7
Care Services
4.7
Staff
4.8
Meals & Dining
4.7
Activities
4.7
Value for Cost
4.4

A Place for Mom has scored Sunrise of Naperville with 9.4 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Sunrise of Naperville has 53 reviews with an average "overall experience" of 4.5 out of 5.

Filters

1-20 of 53 reviews

Last Updated: 10/13/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Teri C

Memory Care

Family/friend

October 13, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Review for Sunrise of Naperville

It all went well. It was a great experience. I would recommend them to others who are needing memory care for their loved one. The staff has been very friendly and helpful. The facility is lovely. The food is good, so very happy.

Lyn

Assisted Living

Resident/client

March 5, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A nice community - staff and residents

Staff and residents were very friendly. For example, dining wait staff knew my name the day after I came. Very active and engaging activity director. Yes, I would recommend this community to other families.

Anonymous

Assisted Living

Family/friend

February 25, 2025

2.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
2.0
Meals & Dining
5.0

My aunt experience was not good. Mine was fine at first but was not at all good at the end

They do not have enough staff for safety. My aunt fell out of her wheelchair 6 to 8 times in one month with no one around to know how long she laid on the floor out in the hallway. The staff told me to complain because they are short-staffed. Women in administration are nice until they get caught and then they started lying about what was happening. Not impressed with management at all. Very expensive for what was not provided. Memory care on 3rd floor I would not recommend to anyone. If you would like to call me about this you can try afternoons about this time.

Susan A.

Assisted Living

Family/friend

April 4, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Sunrise of Naperville

The best choice we made for my mom. Lovely place. Friendly caring and a home feeling.

Anonymous

Memory Care

Family/friend

February 28, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

My loved one was a resident at Sunrise of Naperville and everything was great. I would recommend this facility to others.

Mary M

Assisted Living

Family/friend

December 26, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great place

My mom moved into Sunrise of Naperville last year. We looked at the newer, more modern places and decided to move to one of them. I am embarrassed to say it was because it was "prettier" and the salesperson did a good job of making promises. Well needless to say, the promises were not kept. It was very difficult to get my mom out of there. Making the move to Sunrise of Naperville was the best decision we have made. My mother is thriving! She has made new friends, she loves going to mealtimes and most importantly, she is getting the support and care that she deserves. Maybe it isn't the newest place but I assure you, it is the best place! We regret not moving to Sunrise sooner. As my mom says, live and learn!

Susan H

Memory Care

Family/friend

December 19, 2023

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Amazing staff and care

I turned to A Home for Mom for a tour of Sunrise of Naperville as I wasn’t sure how the whole process of finding an assisted living facility worked. What a pleasant surprise! The Sunrise sales rep was so helpful and available to answer all my questions along the way. As I met staff members I was so impressed with the kindness, compassion and respect each member showed to the residents as well as to the family members. The entire team worked so hard to make sure everything came together by the moving date I had established. No complaints, just a smile and encouraging words all along the way. Sunrise feels more like a home environment than a care facility. The staff does so much to make the residents feel as comfortable as they would in their own home. Communication with the family is superb and If I have a question, I can ask and be assured I will get an answer. Our entire family is so happy that Mom and Dad are living safely and happily at Sunrise!

Anonymous

Assisted Living

Family/friend

December 14, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Sunrise of Naperville is a warm & welcoming senior assisted living community in the surburban Chicagoland area. The staff is attentive and professional. The facility is clean and there are plenty of activities in which the residents are involved.

Rita

Assisted Living

Family/friend

December 12, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

There's no place like home

It takes a village to care for an individual and Sunrise of Naperville can't get any better, as far as everyone being a team member to assure that the residents are getting the best care they need. I highly recommend it.

Anonymous

Assisted Living

Family/friend

December 5, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Sunrise of Naperville

I would recommend this community. It's organized so that you feel like you are a part of the community. Their physical layout is good with supportive staff.

Anonymous

Assisted Living

Family/friend

November 28, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

I would recommend

There are a lot of activities provided for the residents. Everyone is friendly and helpful. I would recommend Sunrise of Naperville to others looking

Kevin Walsh

Assisted Living

Family/friend

November 19, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

My Dad’s quality of life is so good

A year ago when my dad moved here he was so hesitant, so afraid of change and something new. His quality of life is so much better than it was when he was living alone and having difficulty caring for himself. They take great care of him, it is clean and friendly, with active residents. It makes me happy to know my dad is well looked after.

Anonymous

Assisted Living

Family/friend

October 9, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Home Sweet Home

From our first tour to our parent's first few months at Sunrise of Naperville, this location has impressed us with their quality of care and also the activities that they have available. There are many activities to participate in across many different interest areas, from pottery painting to exercise classes. The therapists work with the residents in the comfort of the facility. Look no further than Sunrise of Naperville. I would recommend this facility to others.

anonymous

Assisted Living

Toured community

January 18, 2023

3.0 out of 5 stars
Verified Review

Tour experience

We toured with Sunrise of Naperville and it was just too congested floor plan wise and the facility itself seemed outdated.

Patricia

Assisted Living

Family/friend

January 6, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Staff
5.0
Meals & Dining
4.0

Sunrise of Naperville review

We have not had a meal there ourselves but according to our loved ones they seem to be really happy with it. Even though they do not participate in the activities there is more then enough for them to do there, plenty of different opportunities to get involved. We are very happy with the care they have been receiving and for that the value is good. They like these apartments a lot and based on our experience we would definitely recommend Sunrise of Naperville to other families.

Linda C

Assisted Living

Family/friend

September 10, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Caring and trustworthy

We have had four elderly parents who lived at Sunrise Naperville and the care they experienced has always been very good. We feel we can trust our very precious family to the caregivers at Sunrise. We have one parent still living at Sunrise and he is cared for with friendliness and compassion.

Ken Bianucci

Assisted Living

Family/friend

August 25, 2021

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Sunrise Naperville

We moved my father into Sunrise Naperville about 3 months ago. It was a rough start for our family to place my Dad here, but [name removed] and team really made my dad and entire family feel welcome to this location. One of the main reason we really liked Sunrise is that they made you feel like it was a family environment and they did just that from day 1. Our father has made some great strides in the right direction, but the key point here is that he is in a safe, structured, well run facility. Would definitely recommend them to others!

Mary Jo Braun

Assisted Living

Family/friend

August 25, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Sunrise of Naperville

We are very happy to have found this place for our mom. She loves the food, the hair salon, and the religious services. She enjoys walking around the beautifully landscaped grounds, or sitting outside on one of the many available comfortable chairs. It's a beautiful and quiet residential setting, with mature trees and a walking path. Staff are friendly and attentive, to residents as well as visitors. Sunrise is clean and welcoming, and staff offer ample and varied activities. Any concerns are dealt with immediately and respectfully. I highly recommend this community.

Ellen bosnak

Assisted Living

Family/friend

August 25, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Calmness and Assurance

In the middle of the pandemic my mother had several critical health emergencies and her declining mental health required that she move from assisted living to memory care. Unfortunately her current facility did not offer memory care - so we went on a search.. We selected Sunrise after several discussions. Despite the restrictions involved with the pandemic, my mother was successfully moved and now, almost a year later, happily enjoying Sunrise. So gratetul for the support from all the staff. We also love visiting with Hammy (resident dog).

john steele

Memory Care

Family/friend

December 15, 2020

3.5 out of 5 stars
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5

complaint

Thank you, my name is [name removed]. My mom who is 102 yrs old and is doing great. Her name is [name removed]. She has been at your facility for at least two yrs .I go back there often. I live in calabasas ca. I was back there in oct. for her birthday, even though I could only see her for 2 min one day and talk to her through a window the second day it was worth it to see her smile She was recently move to 3rd fl memory unit which is fine, After the move I tried to get in touch with [name removed] exec. dir. whom i've never met because she was new. I had some questions about the move. I left at least 6 maybe more mesagges on her voice mail through several different employees at front desk and was assurred she would get back with me. Never did! I know they are very busy with covid but I am busy also. We spend 6 thousand $ a mo. with you. I fiind it unacceceptable that she could not return my call. At this point I don't want to talk to her, just file complaint. Unhappy customer.

Sunrise of Naperville

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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