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Sunrise of North Wales

1419 Horsham Rd, North Wales, PA 19454

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(866) 374-4058
8.9
Review score
84 reviews
Add review
8.9
Review score
84 reviews
  • 5 star
    47%
  • 4 star
    27%
  • 3 star
    10%
  • 2 star
    6%
  • 1 star
    10%
See all reviews
9.1
Review score
12762 reviews
235 facilities
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Sunrise of North Wales
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Sunrise of North Wales community exterior
16 photos8 floor plans
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street view of Sunrise of North Wales

Anonymous

Child of resident/client

5.0 out of 5 stars

Review for Sunrise of North Wales

The process with much patience! My father in law was warmly welcomed and we felt he would receive great care there. Highly Recommend!

Read all reviews

Sunrise of North Wales

Kyffin Grove features beautiful lush lawns, gardens, modern apartments, exciting opportunities, and our staff’s undivided attention. We strive to manage and cater to all of our residents’ needs. Whether you require comprehensive care or simply need a little bit of extra help day-to-day, we can meet you where you’re at. Our staff provides personal care and memory care, but we also have on-site rehabilitation services including physical, occupational, and speech-therapy. By having your various needs taken care of in one convenient place, you have ample opportunities to do what matters most to you.

Community Services and Amenities

Residents can expect an array of lectures, movies, games, trips, celebrations, and more, readily available at their fingertips. We also have a professional 24-hour daily concierge service to simplify life by assisting with regular tasks. Our culinary team is also a tremendous bonus! Around 90% of our food is prepared in our own kitchen by our creative chefs. Our team assists with dietary requirements and takes personal requests.

Additional services and amenities include:

  • Weekly housekeeping and bed linen change
  • Plenty of parking
  • Park-like outdoors
  • Private dining where you can entertain guests
  • Beauty and barbershop
  • Home and lawn maintenance
  • Personal and scheduled transportation

Living Arrangements

Residents can choose between many...

Senior living options offered

  • Assisted Living
  • Memory Care

Sunrise of North Wales

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Sunrise of North Wales

8.9 out of 10
Review Score84 reviewsWrite a review
Overall Experience
3.9
Cleanliness
4.1
Friendliness
4.2
Care Services
3.7
Staff
4.4
Meals & Dining
3.8
Activities
3.8
Value for Cost
3.8

A Place for Mom has scored Sunrise of North Wales with 8.9 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Sunrise of North Wales has 84 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 84 reviews

Last Updated: 10/13/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

October 13, 2025

2.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
2.0
Value for Cost
3.0
Care Services
1.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Review for Sunrise of North Wales

Overall it was a bad experience - we left after 2 weeks. It was usually clean. It was a bad experience with the staff and the residents. No one aided my mom for over 48 hours after admission. The admin staff tried, but it was too little too late. The food was usually good. The activities were so-so.

Anonymous

Assisted Living

Family/friend

October 9, 2025

5.0 out of 5 stars
Verified Review

Review for Sunrise of North Wales

Friendly and knowledgeable staff that really seemed to care for the residents. I would recommend them

Anonymous

Assisted Living

Family/friend

October 6, 2025

5.0 out of 5 stars
Verified Review

Review for Sunrise of North Wales

The process with much patience! My father in law was warmly welcomed and we felt he would receive great care there. Highly Recommend!

Anonymous

Assisted Living

Family/friend

September 29, 2025

4.0 out of 5 stars
Verified Review

Overall a nice facility

I think the staff is very warm and welcoming, and provide a positive environment for the residence. Activities are adequate and they're generally is good participation. My mom is very active so she enjoys participating. Food is very good. My mom has no complaints. I have one suggestion for improvement There could be a closer and more proactive communication from the nursing staff to the family so that I know how she's progressing on certain medical issues. The facility is very clean and upscale.

Anonymous

Assisted Living

Family/friend

July 29, 2025

5.0 out of 5 stars
Verified Review

Mom is happy

The overall experience is my mom is happy, feels safe, likes the home like design and decor. The cleanliness is that it doesn't smell like a nursing home at all. It's very clean. The community is good. She has friends. The staff turnover is the only downside

Anonymous

Assisted Living

Family/friend

May 23, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Sunrise of North Wales

What we like the most about the community is that the activity coordinator does a great job of keeping folks engaged. Also PT available for the residents.

J R

Memory Care

Family/friend

May 8, 2025

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

Overall it has been a positive experience with the facility and the staff

It's only been less than 3 months since my wife went into the memory care unit at sunrise. So far things have been going well with everything and she seems to been acclimating fairly well to her new environment. The staff has been very helpful with her and making her feel welcome and cared for

Anonymous

Memory Care

Family/friend

May 2, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Not all Sunrises are the same beware of North Wales Sunrise!

My warning would be to read the contract. You have to leave 30 days notice, even if you die. We did not have a good experience at Sunrise of North Wales. One other thing, the client has to pay for his room and his care whether he/she is there or not. My friend spent 20 and then another 20 days on his care even though he was not there. It was like pulling teeth to get money returned. Of course, we never got a copy of the contract we signed….that’s another warning sign.

SB

Memory Care

Family/friend

April 4, 2025

4.0 out of 5 stars
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Need more aides

The facility is okay in Memory care, no one just stops in to check my Mom in her room but the Hospice folks. They are short and aide on the floor with many residents many days. My Mom is still sitting at her lunch table after lunch some days after everyone is gone. I’d like to see a better sense of urgency to nteract with the residents & put them first before cleaning up after meals.

Anonymous

Memory Care

Family/friend

February 19, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommend

Sunrise is a beautiful place and very clean. Staff is excellent and price is reasonable.

Anonymous

Assisted Living

Family/friend

November 14, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Friendly staff and upscale setting

Clean friendly welcoming place and relatively newly built. Rooms are a nice size too. Midsized facility so not so big but still having enough activities to keep her busy and happy. Based on the experience we have had so far we would recommend this community to others!

Anonymous

Assisted Living

Family/friend

November 6, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
2.0
Care Services
1.0
Activities
4.0
Staff
3.0
Meals & Dining
4.0

Nice admin staff, inadequate nursing care.

My dad actually needed good care, and the staff there was useless at providing it. He was sent to the hospital a dozen times via ambulance for renal failure and bladder infections that the staff there failed to detect So I'm sure it's fine if you have a healthy parent but if they truly need care this isn't the place

Anonymous

Assisted Living

Family/friend

October 18, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Staff
5.0
Meals & Dining
5.0

Sunrise of North Wales review

I struggled rating #4 since my mother passed after only being there for 3.5 days. What I do know is the nurses aids never brushed her teeth while there. Mom had all her own teeth & I was very concerned about good oral care. The tooth paste I sent was never used- in fact all her toiletries were in the exact same position- in a wash bin sitting on a shower chair outside her room- untouched, when her belongings were gathered the day she passed away. So I wasn't thrilled with that (being a nurse) which got me to wonder what personal hygiene care the aids gave, if any over the 3 1/2 days she was there? Sorry but I have to be honest. Also there was a discrepancy between staff stories as to whether my mother passed with staff at her bedside holding her hand or, was found in the morning already deceased. I didn't appreciate that as I was out of state when she passed and could not come home-and knowing about her true final moments was very important to me since it was an agonizing decision to have to place her in respite care to begin with. The staff were always nice in the preparations prior to her stay but a serious lack of knowledge from the senior staff as to the day of passing event. After mom's death my phone calls/messages went unanswered for a month in trying to recover the prorated money owed to the estate and contributed to my anguish in setting estate matters. So I'm sorry to say my overall experience wasn't great but I am thankful that I could find a place close to my home and that the minimum stay was only 2 weeks. I appreciate the time & effort & all the paperwork that it took just for that short stay. Everything fell into place for mom's stay there. I just wish the outcome had been different.

Theresa Booz

Assisted Living

Family/friend

October 2, 2024

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

Two steps forward one step back

It’s has been a journey and only with hindsight can we see that this was a good path for mom. Sunrise is the right fit as its community / family atmosphere feels like a home. The employees are extremely responsive and while adjusting to living in assisted living has taken a long time for Mom, she’s happier each day.

Cathy L

Assisted Living

Family/friend

September 30, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Warm and cozy - exceptional!

The place feels like home. The furniture and accessories are beautiful. Her personal room is adequate and clean. There is no issue anytime she needs assistance. Meals are quite good and plentiful. Activities are enjoyable and anyone can join in. She has a lovely personal assistant whom I can call anytime with concerns and she can call me as well. As soon as I entered the facility I felt very comfortable my friend would love it there.

Marna K

Assisted Living

Family/friend

June 4, 2024

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
2.0
Meals & Dining
1.0

Horrible

My experience for my parents at Sunrise was horrible. First the staff did not come in the 10 minutes that I was told they were going to. The food options were very limited. My parents were not intermingled with other residents. They were told that they had to sit at their own table and not meet other residence. When the staff came to assist my father with his toileting and other services they were not gentle and kind. The nurse was told not to send my father to the hospital without contacting me and she did and contacted me after the fact. Then when it was time for my father to come home from the hospital since nothing was wrong with him I was told that he could not come back to Sunrise because they could not give him the care that he needed. My father was on hospice and should never have been sent to the hospital. I’m extremely unsatisfied with Sunrise.

Anonymous

Assisted Living

Family/friend

May 16, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
2.0
Staff
5.0
Meals & Dining
4.0

Safe and secure

A new manager of the dementia floor took over shortly after Mom moved in, so in all fairness, she did a great job of trying to correct some issues but still had a ways to go when Mom passed in April of last year. Plus-I felt Mom was safe and renovations were being made to update and brighten the overall look.

Anonymous

Assisted Living

Family/friend

December 18, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

our families experience

We are happy with Sunrise of North Wales community. It took my mom a couple of months to really settle in. She seems happy now and her health has improve a lot. They keep everyone active and well looked after.

Elizabeth B

Assisted Living

Resident/client

December 8, 2023

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

- very nice and helpful staff - clean community - everyone is very friendly - very active and a lot to stay busy & engaged with all :)

Anonymous

Assisted Living

Family/friend

December 7, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
2.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
3.0

Review for Sunrise of North Wales

If your parent is sick and actually needs help getting better don't take him to Sunrise. If they just need a place to land then it is probably fine. Nursing staff is unresponsive and it is very hard to get them to do anything.

Sunrise of North Wales

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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