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Sunrise of Prospect Heights

708 N Elmhurst Rd, Prospect Heights, IL 60070

For pricing & availability:
(866) 374-4058
8.8
Review score
37 reviews
Add review
8.8
Review score
37 reviews
  • 5 star
    54%
  • 4 star
    30%
  • 3 star
    8%
  • 2 star
    5%
  • 1 star
    3%
See all reviews
9.1
Review score
12762 reviews
235 facilities
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Sunrise of Prospect Heights
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Sunrise of Prospect Heights community exterior
8 photos5 floor plans
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street view of Sunrise of Prospect Heights

Anonymous

Spouse or partner of resident/client

4.0 out of 5 stars

Sunrise of Prospect Heights

Staff is great. Very clean. I do wish their were more activities for memory's care residents. But overall very goif place with nice people working here

Read all reviews

Sunrise of Prospect Heights

Sunrise of Prospect Heights is a welcoming community in Prospect Heights, Illinois offering assisted living, and memory care services. Our longstanding mission is to transform the way society thinks about aging and senior living — and our community is an extension of that promise.

We’re committed to cultivating a genuine home for those from all walks of life. Serving adults in Prospect Heights and the surrounding areas.

Community Amenities and Services

Our staff is available 24/7 for resident needs. We also provide routine health and wellness programs tailored to accommodate the unique needs and lifestyle of every individual resident. To help ensure overall wellbeing, our caregivers can assist with activities of daily living, provide nurse consultations, blood pressure checks, disease prevention counseling, and education on self-care. Our signature lifestyle program honors residents’ choices and aims to support their quality of life with dignity and virtue.

Living Arrangements

With a variety of floor plan options, including studio, one-bedroom, and two-bedroom floor plans, prospective residents may choose the style and size that best suits their needs. All of our units feature granite countertops, a washer and dryer, kitchenette with full-size refrigerator and microwave, and walk-in closet.

Housekeeping and maintenance services are regularly scheduled, so residents...

Senior living options offered

  • Assisted Living
  • Memory Care

Sunrise of Prospect Heights

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Sunrise of Prospect Heights

8.8 out of 10
Review Score37 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.7
Friendliness
4.7
Care Services
4.4
Staff
4.5
Meals & Dining
4.1
Activities
4.3
Value for Cost
4.3

A Place for Mom has scored Sunrise of Prospect Heights with 8.8 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Sunrise of Prospect Heights has 37 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 37 reviews

Last Updated: 8/20/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

August 20, 2025

4.0 out of 5 stars
Verified Review

Sunrise of Prospect Heights

Staff is great. Very clean. I do wish their were more activities for memory's care residents. But overall very goif place with nice people working here

Anonymous

Assisted Living

Family/friend

June 12, 2025

1.0 out of 5 stars
Verified Review

Review for Sunrise of Prospect Heights

Not a great place. All the seniors in memory care are locked out of their rooms during the day. No one ever mentioned that to us. Also they're understaffed. Staff they have seems low on patience. I can only speak for memory care

Karen C

Memory Care

Family/friend

May 22, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
4.0

A warm, inviting community

The staff is all very nice and they do their best to address any problems as they arise. The accommodations are nicely updated and kept clean.

Anonymous

Assisted Living

Family/friend

April 10, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Care Services
4.0
Activities
4.0
Meals & Dining
4.0

Our families experience

I haven't spoke to administrative staff, but the food looks good. I enjoyed what I had the only time I ate there. I can’t comment on the value for money as I don't know what my cousins paying. I did think the initial price I saw was crazy high. Yes, I would recommend Sunrise of Prospect Heights to other families.

Gina

Memory Care

Family/friend

December 11, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
0.5
Care Services
2.0
Activities
1.0
Staff
4.0
Meals & Dining
1.0

Not worth the money

They were constantly short staffed. They lost my mom's dentures, hearing aides, clothes constantly missing. Laundry was done with all colors, so the white items were all gray at best. Staff regardless if they were agency were not held accountable when I complained. Food that was provided to the residents was Luke warm at best. In my opinion, senior staff, listened but did nothing to improve conditions. My overall rating is between 1 and 2, definitely not worth the money.

Anonymous

Assisted Living

Family/friend

December 10, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Our families experience

When it comes to the care services it can be slow, but good. They stopped the bus service. Seems expensive but better than many others, though prices went up after switch from [community name removed] to Sunrise. I love the scent in the lobby- it is wonderful and feels like a resort/vacation smell. The outdoor patio is great as well

Anonymous

Assisted Living

Family/friend

November 26, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Amazing Helpful

aplaceformom.com was incredibly helpful in suggesting care facilities for my mother, setting up a tour and following up with us to see if we needed more support. I highly recommend them to anyone.

Georgia L

Assisted Living

Resident/client

November 25, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Great place to live

I love living here. Very friendly residents, and helpful staff. Lots of activities. Comfortable and bright rooms.

Anonymous

Assisted Living

Resident/client

August 21, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Staff
5.0

attentive, helpful and responsive

Jharon S

Assisted Living

Family/friend

August 16, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Sensational

From the moment I walked in the door, everything was amazing. The community is exceptionally clean, and every staff member was extremely attentive and more than kind.

Anonymous

Assisted Living

Family/friend

July 9, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Mom is Happy

The move in was a little confusing I feel like they could have done a little better job showing my mom around and explaining how things worked. Within a little over 1 month of her moving in they had a change in ownership from Aspired Living to Sunrise. So that has also caused some confusion. My mom seems happy though she has acclimated very well and joined in all the activities and barely spends any time in her apt. One disappointment is they told us that they do outings to local places there is a bus in the parking lot but the driver quit and they have not replaced him. It would be nice especially while the weather is nice if they can get out. Sunrise promised to make that a priority as many people were complaining about that. All and all it was a very good move for my mom she seems happy and has made friends already I don't think she realized how lonely she was.

Anonymous

Memory Care

Family/friend

June 24, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0
Staff
2.0
Meals & Dining
4.0

Not recommended

They don't use their own staff. It's agency staff. My mom was in memory care. Every time I visited her, the staff was different which was confusing for everyone. The staff often spoke a different language amongst themselves while sitting with the residents during mealtimes. All residents were parked in front of the TV during the day. They didn't want them in their rooms cause "they needed to keep an eye on them." So naps were in their chairs. There was no activity director for memory care during my mom's stay. All in all - beautiful facility but I wouldn't recommend it

Alison

Assisted Living

Family/friend

May 22, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Aspired Living of Prospect Heights

Aspired Living is clean, quiet and peaceful. The apartments are spacious and well kept. The staff is very friendly and greets all residents by name. They are very accommodating and helpful.

Marie T

Assisted Living

Family/friend

March 25, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Warm welcoming facility

Great value. I think it was comparable to much more expensive places. The residents were very well cared for and dressed nicely. The common rooms were comfortable and nicely appointed. The family activities were very welcoming. The staff was so kind and considerate. My mom was very happy there and they were incredibly nice to her. The other residents were super welcoming. Mom was only there about 6 months but I was in 1st name basis with the staff and many of the residents. Extremely nice place.

Fred

Assisted Living

Family/friend

June 28, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Welcoming and friendly staff

They were fantastic from the initial meeting and tour to checking out four months later after my Mom passed away. Mom was at another and more expensive facility before Aspired and was not happy at all and asked us to find a better place. The then director was beyond wonderful and also came to Mom's funeral - unbelievable. The receptionists, nurses, finance and all other staff were so nice and helpful it really energized my Mom which is tough to do at age 91

Marie T

Assisted Living

Family/friend

May 22, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Experience

The residents and staff are amazingly welcoming. My mom is 96 , hard of hearing and a bit foggy. I never expected her to be embraced as she was. One staff member actually thanked me for bringing my mom there. The food is surprisingly good too. The place is spotless but more importantly, cheerful. She's receiving physical therapy and that seems to be helping.

Anonymous

Assisted Living

Toured community

February 24, 2023

3.0 out of 5 stars
Verified Review

My tour of Aspired Living of Prospect Heights

I toured this facility and didn't really care for it. It didn't feel very inviting when I walked in.

anonymous

Memory Care

Family/friend

January 24, 2023

2.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0
Activities
1.0
Staff
2.0

Disappointed

They don't use their own staff. It's agency staff. My mom was in memory care. Every time I visited her the staff was different. They often spoke Spanish while sitting with the residents (who didn't speak Spanish) while the residents were eating. All residents were parked in front of the TV during the day. They didn't want them in their rooms cause "they needed to keep an eye on them." So naps were in their chairs. There was no activity director for memory care. My mom went to the hospital in November. We moved everything out the day before Thanksgiving. She couldn't go back for medical reasons. We're still waiting for the refund. All in all - beautiful facility but wouldn't recommend it.

anonymous

Assisted Living

Family/friend

August 12, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Aspired Living Review

Anonymous

Assisted Living

Family/friend

June 29, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Staff
5.0

I Would Recommend

This has been a good experience for us. Sometimes it feels that the community is short of staff. I believe the community is providing housekeeping twice a week, and my loved one's bed is made every day except for the weekends. The staff communication with the family is very good.

Sunrise of Prospect Heights

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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