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They have little talks with her and they treat her like she is their mom. \nThe bathroom toilet seems to need cleaning and same with her bathroom floor. I haven't spoken to them yet about it, I usually wipe things down when I am there which is 3-4 times a week. The only other thing is the menu. It has a lot of fish every other day and somewhat repetitive. But I understand, it's healthier for them. Just my mom isn't a big fish eater. But don't get me wrong, this place overall is worth every penny!","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Sunrise Springfield VA","reviewContent":"Very pleased! Good communication, caring and friendly staff from the Director to the Concierge to the Care Managers, memory care director and staff are wonderful and very responsive, my dad’s room is always clean, laundry done, he’s looking healthier than he has in a long time (he was at home trying to take care of himself) and he says he hasn’t had a bad meal yet lol\nActivities are varied and many residents take part. Overall very happy with Sunrise of Springfield!","reviewerDisplayName":"Amy B","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great place loved ones","reviewContent":"The friendliness of the staff gets a 5+. What we like the most about the Sunrise community is being able to see my uncle each week and his contentment and better health. The staff are the most caring and dedicated people I have met. Our stress has disappeared and is replaced with the ability to enjoy visiting with our loved one\n","reviewerDisplayName":"Carol ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Awesome Friendly Helpful Flexible Staff ","reviewContent":"My mother spent 3 years at Sunrise Springfield. We never moved her because she loved it there. Many of the staff became extended family. When my mother passed away the staff were equally saddened and in tears. I spent numerous days 24/7 during the mom's hospice stage. I got a front seat observation view of the geniuneness and authentic care delivered to all residents of the Sunrise Springfield staff. Great place. Great Staff. SDB??","reviewerDisplayName":"Scott B","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"My Mom Was Here","reviewContent":"My mom spent 3 1/2 years in this facility. I lived out west, so I only got to visit 8-10 times. The staff. Was always very pleasant when visiting. They took great care of my mom. There were many staff members that were there the entire time, so they got to know my siblings & I well over the years. They were a good combination of professional & fun. It really seemed like they cared. \nMy mom was in good hands while here and they gave her great care right up until the end. Thank you!","reviewerDisplayName":"Matt B","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Staff with a soul...caring to the final days","reviewContent":"Mom joined Reminisence (memory 3rd floor) 3 yrs back middle covid. Sunrise was VERY deliberate and proactive protecting residents; staff was incredibly hard working. Springfield residence kept clean, in great repair, management engaged, competent and professional. Special part is the floor staff mgr, med and care! Incredible people who genuinely care about residents! This place has VERY LITTLE floor turnover. Floor has staff posted in frames and I would say 90% retention. We are talking staff 12+ yes at Sunrise Springfield! Multiple visits weekly, room cam and Echo w family. Mom kept safe, cared for and at end, responded more to staff voices and requests than me! ?? Also at end, my brothers travelled in wanting to stay with Mom and the staff made them feel totally at home in her room. In the end, they truly shared our grief. The new floor manager Lacey just transferred from Vienna. She is making this floor even better! Strongly suggest a visit to review if needing Reminisence services.","reviewerDisplayName":"Mark B","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Lovely Community!","reviewContent":"My mother moved into Sunrise a few months ago and I’ve been beyond pleased with the gentle care and attention she’s received from the leadership and staff. Everyone tends to her respectfully and with the utmost attention to detail. \n\nMoreover, Sunrise Springfield proactively fosters a sense of belonging and camaraderie among the residents by designing a variety of fun and engaging activities for residents to participate in. \n\nIf you’re looking for a place that feels like home, look no further. \n\nGod Bless this community of warmth!\n\n\nSincerely,\n\nKevin","reviewerDisplayName":"Kevin H","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Springfield Sunrise","reviewContent":"I have had an excellent relationship with the staff at Springfield's Sunrise facility. My mom will have been there for a year in January 2024 and found the care and concern for my mom's well being to be outstanding.","reviewerDisplayName":"Selma","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Sunrise Springfield Memory Care","reviewContent":"My mother went to this facility in bad shape from another un-named assisted living facility. The team immediately took control and got her into an emergency room. When she returned to the facility almost a month later the staff really cared for her and got her into much better shape. I would highly recommend. \nThanks to [name removed] and her memory care staff. ","reviewerDisplayName":"PD","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Excellent place to live","reviewContent":"The care I’ve received has been excellent. The staff is skilled and genuinely care. 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<p>In elegant, residential environments, we deliver the finest in senior care, and are recognized internationally for both quality and innovation. Guided by our Principles of Service, Sunrise affords families peace-of-mind by providing today's seniors with a range of personalized assisted living services. From assistance with activities of daily living such as eating, bathing, dressing to medication monitoring, Sunrise provides residents with the help they need. Residents maintain the same privacy in their new home as they enjoyed in their own home. At Sunrise, we encourage residents to challenge themselves while offering the assistance they need. We encourage family and friends to be involved, to visit frequently, and to invite residents on outings to community events. This innovative approach to senior care is designed to maintain independence and dignity, yet is balanced with the comfort and security that comes from knowing experienced help is close at hand.</p>
<p>In elegant, residential environments, we deliver the finest in senior care, and are recognized internationally for both quality and innovation. Guided by our Principles of Service, Sunrise affords families peace-of-mind by providing today's seniors with a range of personalized assisted living services. From assistance with activities of daily living such as eating, bathing, dressing to medication monitoring, Sunrise provides residents with the help they need. Residents maintain the same privacy in their new home as they enjoyed in their own home. At Sunrise, we encourage residents to challenge themselves while offering the assistance they need. We encourage family and friends to be involved, to visit frequently, and to invite residents on outings to community events. This innovative approach to senior care is designed to maintain independence and dignity, yet is balanced with the comfort and security that comes from knowing experienced help is close at hand.</p>
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