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Sunrise of Thornhill

484 Steeles Avenue West, Thornhill, ON L4J0C7

For more information about senior living options:
(866) 374-4058
18 reviews
Add review
  • 5 star
    67%
  • 4 star
    11%
  • 3 star
    22%
  • 2 star
    0%
  • 1 star
    0%
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9.1
Review score
12762 reviews
235 facilities
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Sunrise of Thornhill
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Sunrise of Thornhill community exterior
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street view of Sunrise of Thornhill

Loved One

Family/friend

4.5 out of 5 stars

Overall I've been pretty impressed.

It's very good. The only thing is sometimes when you call there can be a ten minute lag for the call button from the time you press it until someone comes. The food is decent, and the facility is nice. Overall I've been pretty impressed.

Read all reviews

Sunrise of Thornhill

Sunrise of Thornhill in Thornhill, ON is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living


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Reviews

for Sunrise of Thornhill

18 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.6
Friendliness
4.6
Care Services
4.4
Activities
4.2
Value for Cost
4.3

A Place for Mom has scored Sunrise of Thornhill with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Sunrise of Thornhill has 18 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-18 of 18 reviews

Last Updated: 9/9/18

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Toured community

September 9, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Great tour and facility.

Anonymous

Memory Care

Toured community

August 1, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

loved it seems like a great choice ([date removed]) as a followup 7 months later ([date removed])......my dad loves it at Sunrise..hes on the assisted living floor and loves the food first few days he ate 2 meals for every one..etc.....very happy.....we are very happy...so glad [name removed] recommended...staff is great nurses doctor [names removed]

Anonymous

Memory Care

Toured community

March 7, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

I loved this place but with the amount of care mom would need, the price gets a little high and not sure mom would take advantage of everything they offer but would never have to worry about her care.

Anonymous

Memory Care

Toured community

January 20, 2018

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Well presented. Floor 3 for Dementia ALZ people is fine. Personal spaces adequate.No reasonable solution for couple of mixed medical status: "Young &Healthy" with cognitive impairment person.

Anonymous

Memory Care

Toured community

November 16, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

loved it seems like a great choice

Anonymous

Memory Care

Toured community

September 29, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Sunrise sets the bar very high. If it was affordable and the cost of care was predictable I would not hesitate to have my Mom live and be taken care of in his community. I love that they have 2 floors - assisted living and memory care. The assisted living floor is beautiful and extensive - giving everything that she would need on one floor.

Anonymous

Memory Care

Toured community

September 6, 2017

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Residents are sociable, active and engaged. Staff is helpful and relate well with residents. Great exercise classes! Food is below average, not enough mix in nationalities

Loved One

Memory Care

Family/friend

June 30, 2017

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Overall I've been pretty impressed.

It's very good. The only thing is sometimes when you call there can be a ten minute lag for the call button from the time you press it until someone comes. The food is decent, and the facility is nice. Overall I've been pretty impressed.

Joann sassone

Memory Care

Family/friend

April 24, 2017

3.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
5.0

Poor quality food

Everything is great except for the food. My mother complains thst the food is cold and of poor quality. I would like to move her to a different place but she doesn't want to leave her friends.

Anonymous

Memory Care

Toured community

February 3, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Lovely warm inviting cozy atmosphere with plenty of staff available at all times to attend to the needs of residents.

Anonymous

Memory Care

Toured community

January 29, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Beautiful place....staffing ratio's are more in line with our comfort level.

Donna Oliver

Memory Care

Family/friend

October 29, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.5

Great staff

Selection and orientation was made so easy by Heidi and her friendly enthusiastic service. She was always available and extremely helpful. We were very impressed by the entire staff. You should be most proud. My parents are still somewhat confused over their new surroundings, but the support staff is very understanding and continues to help ease the transition. I am looking forward to the monthly assessment meetings and to a continued dialogue with all the health personnel.

judy

Memory Care

Resident/client

February 17, 2016

2.5 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.5
Care Services
2.5
Activities
2.5

Nice place bad food

The residences is well kept and clean. The staff are caring. The food is terrible. They try to prepare the food as cheaply as possible. An example is that they only serve chicken legs rather than chicken breasts. The kitchen runs out of food such as eggs or toast in the morning The meals taste like they are prepared hours before being served and are Lukewarm at best. They have a residence food committee but the owners of the residence don't follow through. They are great until you move in but once you've there they believe you won't move out so they don't really worry about anything.

Guy

Memory Care

Family/friend

November 6, 2015

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.5
Care Services
5.0
Activities
4.5

Great caring place

Extremely friendly and caring staff. Well appointed facilities, wide variety of activities. Highly recommended.

Anonymous

Memory Care

Toured community

October 19, 2015

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

I was totally amazed at the facilities and Marsha [last name removed] of Thorne Mill on Steeles. Very well run and good value for the money. Very professional [removed]

Anonymous

Memory Care

Toured community

November 10, 2014

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Review of Thorne Mill on Steeles Alzheimer's / Memory Care in Thornhill, ON

Excellent provision of programming. Pool for aqua fit. Two meals/day but snacks available. All suites have kitchens.

Anonymous

Memory Care

Toured community

October 29, 2014

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Review of Thorne Mill on Steeles Alzheimer's / Memory Care in Thornhill, ON

Very impressed with their approach to memory loss residents. Very expensive.

Anonymous

Memory Care

Toured community

October 19, 2014

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Review of Thorne Mill on Steeles Alzheimer's / Memory Care in Thornhill, ON

I found the units to be small and the atmosphere to be very plain and depressing.

Sunrise of Thornhill

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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