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Susan Bailis Assisted Living Community

352 Massachusetts Avenue, Boston, MA 02115

For pricing & availability:
(866) 374-4058
8.5
Review score
9 reviews
Add review
8.5
Review score
9 reviews
  • 5 star
    67%
  • 4 star
    33%
  • 3 star
    0%
  • 2 star
    0%
  • 1 star
    0%
See all reviews
7.5
Review score
222 reviews
16 facilities
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Susan Bailis Assisted Living Community
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Susan Bailis Assisted Living Community community exterior
8 photos6 floor plans
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street view of Susan Bailis Assisted Living Community

Brett H

Child of resident/client

5.0 out of 5 stars

Wonderful place right in Boston

5 across the board- The staff are all very friendly and helpful. Unfortunately, my mom needs memory care now and we have to move her. I wish she could have stayed at SB longer.

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Susan Bailis Assisted Living Community

Located just minutes from Symphony Hall, the Isabella Stewart Gardner Museum and the Museum of Fine Arts, residents of the Susan Bailis Assisted Living Community live in the heart of Boston's thriving cultural and entertainment world. Convenient to nearby shopping, restaurants, and a host of local services, our neighborhood has the best that Boston has to offer. Most Importantly, our residents benefit from living in a vital, caring community that offers supportive services, companionship and security. We offer free parking in our heated, underground parking garage for residents and visitors.

Built in 2003, the community features spacious studio and one-bedroom apartments, beautiful common areas, and a comprehensive range of programs designed to ensure that our residents remain active, healthy, and independent. Daily living at Susan Bailis offers all of the comforts of home with personalized service plans tailored to meet each resident's unique needs. The majority of our Care Team has been here for over 5 years, giving our residents the comfort of receiving assistance when needed by the same, friendly, reliable faces.

Senior living options offered

  • Assisted Living

Susan Bailis Assisted Living Community

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Susan Bailis Assisted Living Community

8.5 out of 10
Review Score9 reviewsWrite a review
Overall Experience
4.7
Cleanliness
4.7
Friendliness
4.7
Care Services
4.7
Staff
4.8
Meals & Dining
4.8
Activities
4.7
Value for Cost
4.7

A Place for Mom has scored Susan Bailis Assisted Living Community with 8.5 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Susan Bailis Assisted Living Community has 9 reviews with an average "overall experience" of 4.7 out of 5.

Filters

1-9 of 9 reviews

Last Updated: 8/5/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Brett H

Assisted Living

Family/friend

August 5, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful place right in Boston

5 across the board- The staff are all very friendly and helpful. Unfortunately, my mom needs memory care now and we have to move her. I wish she could have stayed at SB longer.

Anonymous

Assisted Living

Family/friend

January 8, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

our families experience

My review of Susan Bailis is excellent. [name removed] , the. Exec Dtr, [name removed] & [name removed], the nurse were all so helpful. [name removed]went above & beyond his responsibility to help & keep Sheila there. Unfortunately, she was not well enough to live there for more than a week & ended up back in the hospital/rehabs several times. I would highly recommend Susan Bailis as a most desirable place to live.

Brett

Assisted Living

Family/friend

September 13, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

A Great New Home for Mom

My Mom is a resident at Susan Bailis Assisted Living Community and everything has been good for her at this facility so far. The staff is very friendly and diverse and helpful if there is an issue. The housekeeping is consistently good and unobtrusive. The facility was extremely helpful in the moving process, contacting the previous facility and facilitating arrangements wherever possible. They were also very helpful in preparing the necessary paperwork required in an interstate move. I would recommend Susan Bailis Assisted Living Community to others.

Janice M

Assisted Living

Family/friend

May 4, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Great Place to Still Be Part of a Community

They have been friendly. The staff has been able to assist with people that are able to take my loved one to the doctor and other items. They have a coffee shop next door and close to other shopping centers. They even have a parking garage under the community. The community takes the residents to different activities in the community and have musical concerts by students come in to see the residents. They have several different options to choose from for cost for your family.

Anonymous

Assisted Living

Family/friend

January 4, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Happy That My Father Is In A Safe Place, Where He Enjoys Living

I looked at several other places, this one suited all our needs. We have been happy having my father at this community. My dad keeps telling me the food is so good, and he will be gaining weight because he enjoys it.

Anonymous

Assisted Living

Toured community

July 14, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Great place! Mass ave can be noisy if room facing west.

Anonymous

Assisted Living

Toured community

January 16, 2019

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Interesting location! Residents can take advantage of 2 major league music schools & Symphony Hall! Huntington Theater around the corner! Facility/rooms appear to be comfortable; garage parking for visitors;

Anonymous

Assisted Living

Family/friend

July 11, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Moving forward

My father had a hard time making the transition to the community but the staff worked with him and he is doing fine there now. The staff is accessible when I have any questions or when my father needs their help. The community is nice, it's clean and my father's room is nice as well. The food is fine and there is a menu for the residents and guesses. My father does not like to participate in any of the activities or the field trips that they offer.

Anonymous

Assisted Living

Family/friend

September 1, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

We Are Satisfied with this Community, It has Worked Out Well

They are taking good care of my brother in law and his needs here at this community. It is a great place, and we know he is in good hands here. They have a lovely staff here, they have been very good to him. The community is very nice and clean. There are nice activities offered for the residents. He is safe here, and being cared for well here. I would recommend it.

Susan Bailis Assisted Living Community

Neighborhoods

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Map of the neighborhood around Susan Bailis Assisted Living Community

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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