5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Wonderful!

Great food, wonderful compassionate staff in a southern hospitality atmosphere! I can’t express how great our experience was at Tanbark. I would highly recommend to any family looking for a place for their loved one!

5.0 out of 5 stars

Cleanliness

4.5

Friendliness

4.5

Value for Cost

4.5

Care Services

4.5

Activities

4.5

Wonderful facility & staff

My 87yo mother recovered here after breaking her leg at home in a fall. The facility is beautiful, spacious, neat & clean. All the staff are friendly, helpful and patient. Her therapy was exactly what she needed, building her arm strength so she could progress from a wheelchair to a walker. That enabled her to begin weightbearing on her healing leg, following doctor's orders with the direction of the nurses and therapists. We have all been very grateful for the care she received. She is now back in her own home with a granddaughter and a home companion, continuing therapy. Thank you, Tanbark!

2.0 out of 5 stars

Cleanliness

2.0

Friendliness

2.0

Value for Cost

1.0

Care Services

2.5

Activities

1.0

I would suggest a thourough evaluation first

Facility is understaffed. Nurses seem to have a high turn over rate and some seem to be under-educated. The facility is old and has water issues (leaks and hot water problems). Office and managerial staff are very "sell" orientated but offer little in resolving issues to the patients favor (prepare for excuses). Activities are lacking unless your loved one thoroughly enjoys things like connect four or being read to. Care is hit or miss; at times the service is great and at others totally deplorable, etc.. I would be prepared to do a lot of research before placing my loved one here; I suggest reading the reviews across the web, most of which are negative... This was my biggest regret and will be removing my loved one ASAP!

3.5 out of 5 stars

Cleanliness

3.5

Friendliness

3.5

Value for Cost

3.5

Care Services

3.5

Activities

3.5

1st

Faculty is lovely and staff is friendly. Food is lacking and often cold. Hot water is an issue in the apartments. Have difficulty getting proper papers and documents in a timely manner to our long term care insurance Co. New management starting the first of the year and new supervisor just started the first of February so hopefully everything will improve soon.

2.5 out of 5 stars

Cleanliness

2.0

Friendliness

3.0

Value for Cost

2.0

We visited in the morning and there was not much going on. According to the person that showed us around, people tend to sleep late and there is more activity in the afternoon. Everything looked old and dingy. The lighting was poor. We were in the area looking at about 7 different places. We marked this one off the list right away.

0.5 out of 5 stars

Cleanliness

0.5

Friendliness

0.5

Value for Cost

0.5

Care Services

0.5

Activities

0.5

Not the place to be.

My mother was there until I moved her to [different facility]. I ended up CLEANING her bathroom most the time, no activities except occasional bingo, exercise was only a few trying to follow a grainy TAPE, on TV. Price was lousy, I talked to several ones who work there, 1 person had to keep up with many rooms, washer and dryer not easily accessible, only one each....the director was horrible, not easily approachable, many families dont like her, all in it for profit, the money, they cut corners, ( out of several employees mouths) and it shows! Several employees quit while my mother there and went elsewhere due to treatment of employees. Just plain mean. At [different facility], lobby is always full, wonderful activities ALL DAY LONG, the employees know everyone by name, always spending time, helping residents, carry on conversations with eveyone, never too busy, and out where they can be in contact, not hidden away in an office. 3 washing machines and 3 dryers for each floor too! Mom is so happy, many friends, hose keeping hoes out if way to clean spts, even doing little extra wash if needed, always asking what can they do to help, a totally, TOTALLY different experience from Tanbark. [removed] Think twice about Tanbark. When was last time many residents in lobby, laughing with workers, reading, so busy, people constantly in and out, interaction all day long. Director out with them, not hiding in office, conversation, laughing, Tanbark is dead as doornail, only place to go is dining room or your apt. Not the life for someone who should be busy all day, interacting with others. All Tanbark wants is money. [different facility] is non ptofit, full apts, like a home should be, and caring! ! Residents given snacks in little pouch at their door to snack on, granola bar to apple or orange, nice treat for them. The day I moved our loved one out of Tanbark, another family was getting ready to do same thing, the gentleman's mother. They overheard me on my cell, we talked outside for a while. They had same concerns as I did. She was alone, and "didn't like it there" he said. They took my advice, moved his mom too. [different facility] is home to many, non profit yet you get more for less. Check it out. Half the price too!!