1208 New Garden Road, Greensboro, NC 27410
Mary
Sibling of resident/client
our families experience, would recommend, a nice community
5 for all-- #8 is probably a stretch for a 5-- but I've never looked at other places' prices. I hear complaints, but that's human nature, and remember that the residents have lost their autonomy. Even the receptionist at the front desk knows EVERONE'S name! I would recommend TerraBella Greensboro to other families based on the experience so far.
Read all reviewsTerraBella Greensboro
Centrally located in North Carolina’s picturesque heartland,TerraBella Greensboro is the perfect place to live a relaxing life. Our pet-friendly community features outdoor patios, a large gardening space, and an array of care services. From assisted living and memory care to hospice care coordination and short-term respite care, every level of care offers individualized attention. Our attention to each resident’s unique preferences and care needs make us stand out from other senior living communities in the area.
When residents are ready to strap on their walking shoes and hit the city, they find Greensboro full of exciting things to do. They enjoy the surrounding parks, shopping options, and convenient access to major interstates. From fine dining to Southern specials to ethnic cuisines, Greensboro’s selections of restaurants have something to satisfy any craving. Families and loved ones find peace of mind knowing we are close to medical support at Moses Cone Hospital, Wesley Long Hospital, and High Point Regional Hospital.
At TerraBella Greensboro,our team prioritizes communication with loved ones through our family engagement app. We provide family members with photos and videos, as well as community updates, dining menus, and activity calendars. We also utilize Sunrise CareConnect, which helps our team...
TerraBella Greensboro
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for TerraBella Greensboro
A Place for Mom has scored TerraBella Greensboro with 8.7 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, TerraBella Greensboro has 73 reviews with an average "overall experience" of 4 out of 5.
Mary
Assisted LivingFamily/friend
September 18, 2025
5 for all-- #8 is probably a stretch for a 5-- but I've never looked at other places' prices. I hear complaints, but that's human nature, and remember that the residents have lost their autonomy. Even the receptionist at the front desk knows EVERONE'S name! I would recommend TerraBella Greensboro to other families based on the experience so far.
Anonymous
Assisted LivingResident/client
September 10, 2025
The care staff members are very good at checking on me several times each day. The dining room is very loud due to one person who moved to our facility with several people when their facility closed. It has changed the atmosphere terribly.The wait staff need to be trained how to serve the food.
Anonymous
Assisted LivingFamily/friend
August 12, 2025
Very friendly
Anonymous
Memory CareFamily/friend
July 15, 2025
They are not the most responsive. We would probably not recommend this community to other families based on the experience so far.
Annette
Assisted LivingFamily/friend
July 1, 2025
The facility is always nice and clean. The staff are friendly and very competent. My loved one is very happy there and treated well. I'd recommend to others. The food is also good.
HR
Assisted LivingFamily/friend
May 14, 2025
In my experience, the sales pitch and tour was really nice. They made it sound really good, and the model room looked really good. It did not live up to expectations and for our first experience in an assisted living facility, it was really disappointing. It's hard enough convincing your loved one to move from their home to a place like that, and all of the promises I made about how they would care for him and not to worry started to instantly be wrong. He didn't feel that he could trust what I was saying, and I knew I couldn't trust them to do what they said they would do. This was in the [date removed] and that admin staff may have changed since. The exec director was serving two locations at the time and was not able to properly manage this one, in my opinion. They also had the kitchen manager and one of the head nurses quit and it took a long time to fill those positions.
Barbara L
Assisted LivingFamily/friend
March 8, 2025
Staff very helpful and open to addressing my questions. Residents out at activities appear comfortable and friendly when spoken to. My loved one has been a resident for 3 days. This facility is within 15 minutes from my home.
Linda
Assisted LivingFebruary 25, 2025
What we like the most about TerraBella Greensboro is the friendly and knowledgeable staff. Based on the experience we have had, I have recommend this community to other families.
Anonymous
Assisted LivingFamily/friend
October 25, 2024
It was newly renovated. The people were nice. It was very close to my home. It was not the most expensive but not the cheapest either.
Vickie I
Assisted LivingFamily/friend
September 18, 2024
Terra Bella is a nice home away from home. Environment is clean and friendly. The biggest complaint is the food. It is always cold. They definitely need improvement with their meals. They are not very appetizing.
Anonymous
Assisted LivingFamily/friend
September 17, 2024
The only problem that I had with Terra Bella was their policy of only being able to use their pharmacy. My dad was retired Army and was unable to use his TRICARE for life medical benefits. In the three months he was there we paid out almost [fee removed] dollars in medication cost. I would recommend Terra Bella as an assisted living facility with the understanding that using their pharmacy is rather expensive.
Anonymous
Assisted LivingFamily/friend
September 12, 2024
Most of the staff is very friendly and helpful but the current Director is not responsive to calls or emails. They need a healthier selection on the food menu.
Annette N
Assisted LivingFamily/friend
September 12, 2024
Very good experience. Have done all they claimed. Positive living environment. Good food and activities. Would highly recommend. Robyn took extra care of us. He loves the activities. It is very warm and welcoming.
Johnny A
Assisted LivingJuly 12, 2024
This place was not a fit for my father. Although assisted living was recommended upon leaving rehabilitation, he needed something in between this and skilled nursing care. If you're considering this place, ask a lot of questions, because they won't tell you all you need to know. Most of the staff are friendly. The head nurse had a lot to be desired. No sense of urgency or sense of caring. The food didn't seemed to be tailored to elderly adults either. This place may fit the needs for some, but personally, I wish that we had chose somewhere different for my father.
Kathy P
Assisted LivingFamily/friend
July 11, 2024
One of the staff told me this after a few weeks of my mom being at Terra Bella. We chose Terra Bella because of the staff engagement with the residents. This has been true that there are very caring and engaging and genuinely nice people who work at Terra Bella. They have guided my family and helped us through a difficult transition. The residents are happy and engaged with each other. The staff is fun and attentive. The health services are awesome. It has been a hard transition for our family made easier because of the people who work at Terra Bella. My mom loves it… not that it was always easy…. But she enjoys being around happy residents and loves the dining room staff and so many others who have helped her feel “at home”. Can’t thank these people enough for how they value their residents.
Debby
Assisted LivingFamily/friend
May 28, 2024
My aunt has been miserable ever since TerraBella took over. She doesn't like the food, she has belongings that are missing, and she told me that they were upset because she wet the bed (she's incontinent). They said they didn't know if she would have sheets for her to sleep on. I called on the sheet thing and told them that they had plenty of time to wash and dry them before bedtime. She wanted me to move her somewhere else, but I told her we couldn't afford it and where would I put her. It's hard to find vacancies. She says they don't ever go anywhere any more. I called Social Services and got a phone number to file a complaint. She calls with complaints almost everyday. I have called and left messages for them to call me, but they have never returned my calls.
Anonymous
Assisted LivingFamily/friend
February 28, 2024
The facility has changed over hands. It is now TerraBella and the turn over was horrible. The staff that worked there at the time were not so kind to my mom and when I reported it they did not do anything about it. One employee called my mom an ugly old lady and nothing was done. Mom was afraid there. I have heard that several employees were let go from there. So it could be better now.
Lori
Assisted LivingFamily/friend
February 13, 2024
Our experience has seemed to be a bit concerning. Staff seems professional. Housekeeping has been average. They are not as attentive as we had hoped. Move in process went well. There were issues getting tv set up and problems with heat not working properly. Food is average...could use improvement. Suggestions: would be nice for staff to be more welcoming for visitors, better communication and more attention given to residents. My father-in-law didn't come to lunch one day and had not been checked on. He had a stroke, was found on the floor in his room hours later and is now in a rehabilitation center.
Anonymous
Assisted LivingFamily/friend
January 22, 2024
We picked this community, because it was a great location, friendly people, and they were remodeling the buildings. I would recommend to others.
Anonymous
Assisted LivingFamily/friend
January 12, 2024
Very clean. Staff is friendly and very helpful. Housekeeping seems okay, but sometimes scheduling of laundry and room cleaning are inconsistent. The food is absolutely amazing, but sometimes service can be a little slow especially for guests. Medical questions can sometimes be a little slow in getting answers, but they do seem to work hard to get answers. The front staff managers are amazing and do not hesitate to respond when I have questions. The biggest recommendation is to have food staff a bit more organized, especially when guests are there so if we plan on a quick lunch with a family member it can truly be quick. Overall, the experience has been great and my mother loves it there.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.