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TerraBella Hendersonville

3851 Howard Gap Rd, Hendersonville, NC 28792

For pricing & availability:
(866) 374-4058
8.4
Review score
45 reviews
Add review
8.4
Review score
45 reviews
  • 5 star
    36%
  • 4 star
    40%
  • 3 star
    11%
  • 2 star
    4%
  • 1 star
    9%
See all reviews
8.4
Review score
10010 reviews
240 facilities
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TerraBella Hendersonville
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TerraBella Hendersonville
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street view of TerraBella Hendersonville

KD

Child of resident/client

4.0 out of 5 stars

Getting a feisty Mom settled.

Staff is very kind however weekends tends to be understaffed. Any concerns I've had are addressed easily. Rooms are nice and food is plentiful. Staff seems to know residents and treat them with respect.

Read all reviews

TerraBella Hendersonville

For lively, person-centered senior care, look no further than TerraBella Hendersonville. This premier assisted living and memory care community is situated in Hendersonville, North Carolina, just half an hour south of Asheville. Offering sweeping views of the Blue Ridge Mountains, Hendersonville is a picturesque town with an array of wineries, breweries, and cideries. Long known for their fertile apple orchards, Hendersonville hosts the North Carolina Apple Festival every Labor Day weekend in their beautiful downtown district.

At TerraBella Hendersonville, comfort is the name of the game. For a cozy night in, residents can curl up by the central fireplace. When it’s nice out, their outdoor patio provides a pleasant blend of sunshine and breezy shade. The arts and crafts center offers a creative outlet, and the raised garden beds are a great place to hone a green thumb. When it’s time to eat, residents gather in the subtle elegance of the dining hall, where they’re served fresh, home-cooked meals restaurant-style.

Residents are provided a supportive foundation to age with dignity and grace. They have access to attentive, personalized care when they need it, as well as a specialized memory care facility. Friendly staff are available 24 hours a day to provide services...

Senior living options offered

  • Assisted Living
  • Memory Care

TerraBella Hendersonville

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for TerraBella Hendersonville

8.4 out of 10
Review Score45 reviewsWrite a review
Overall Experience
3.9
Cleanliness
4.0
Friendliness
4.2
Care Services
3.5
Staff
4.0
Meals & Dining
3.6
Activities
3.4
Value for Cost
3.8

A Place for Mom has scored TerraBella Hendersonville with 8.4 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, TerraBella Hendersonville has 45 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 45 reviews

Last Updated: 10/27/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

James N

Not Sure

Toured community

October 27, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0

Seeking some questions and answers

I found Terra Bella to be a very nice facility with friendly and open staff. The tour was well done and helped me to ask questions and receive information. I am continuing my search for a place for my wife. I am adding Terra Bella to my list

KD

Assisted Living

Family/friend

September 10, 2025

4.0 out of 5 stars
Verified Review

Getting a feisty Mom settled.

Staff is very kind however weekends tends to be understaffed. Any concerns I've had are addressed easily. Rooms are nice and food is plentiful. Staff seems to know residents and treat them with respect.

Anonymous

Memory Care

Family/friend

August 18, 2025

4.0 out of 5 stars
Verified Review

Caring community

The staff are sweet and caring. At least in memory care, which is where I have experience, they genuinely care for the residents and treat them with dignity and respect. Occasionally, I feel like they could use another person on duty--particularly weekends--but the caregivers are very good. I also like that [name removed], the director of memory care, baked for the residents and includes art and games in the activities available. I would love to see more of that--moderate a week or more times a day--but my guess is that the supply budget since limited. So these things are very positive but I would love to see them offered more hours each day.

Anonymous

Memory Care

Family/friend

June 12, 2025

4.5 out of 5 stars
Verified Review

She's safe and well cared for!

The Memory Care unit is very good. She has a Private Room. Staff is very attentive, patient and caring even when patient is agitated and uncooperative.

Anonymous

Assisted Living

Family/friend

April 9, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for TerraBella Hendersonville

For our purposes of memory care, security was a big issue and they were always vigilant about that and it allowed us peace of mind for him! We were very pleased with everything about the facility.

BD

Assisted Living

Family/friend

October 24, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
2.0
Meals & Dining
1.0

Review for TerraBella Hendersonville

I would never recommend them to anyone. Unless a miracle has happened since May of this year, they are a subpar facility. You can check the state licensing to see their rating and their inspections and their violations. When MOM first went there, it was good, but there were some major staff changes for whatever reason and it became one of those facilities that you hear horror stories about. I'm not exaggerating .I don't know what your policies are, but I would even pull them off of your website until They reach a higher licensing rating and have been able to keep it there for over a year. A much higher rating that is.

Randy Sherrill

Assisted Living

Family/friend

September 19, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

My wife as a resident at Terra Bella Hendersonville

The staff had been very helpful in our preparation for my wife to move into the facility. They were very attentive and helpful on the move in date. They have done everything possible to get her settled and at home. There was a tough transition time, which is expected. Now she is getting more involved and at peace. The only glitch is that the hot water system was down for 6 days. It is now operable.

Anonymous

Assisted Living

Family/friend

August 22, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
2.0
Meals & Dining
1.0

DO YOUR RESEARCH

Mom was there from [date removed]She fell just after breakfast & I discovered her on the floor at 5:20 pm after dinner. This resulted in a hospital stay, several weeks rehab. Although I spoke with the director a week after the fall, nothing had been done to change the lack of a method to check on residents periodically. I reported to the State to initiate an investigation which was completed in late Oct early Nov. Mom did not return to Terra Bella. Not many days after Mom entered, the head Nurse left & only a " corporate RN" came periodically. Mom was Never evaluated for PT, OT & SPEECH. Activity director was never hired while she was a resident. Family volunteers came in to do activities & some staff did activities with residents. Communication with director was very difficult. I would be sure to call the State to see when last inspection was atvTerra Bella and if citations & deficiencies are corrected.

Becky M

Assisted Living

Family/friend

August 7, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Quality care in a comfortable environment

Terra Bella is a very good and caring place. Beautiful setting. The staff went out of their way to help a sometimes difficult tenant. When we got palliative care the NP was a game changer with my MIL's care. She was so good for her. Wished we had started it much sooner. My MIL did not participate in much because she was embarrassed with how she looked. Had no teeth or dentures and almost deaf. She was so loud and I'm sure she disturbed others.

Itha

Assisted Living

Family/friend

July 31, 2024

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
4.0
Value for Cost
3.0
Care Services
1.0
Activities
1.0
Staff
2.0
Meals & Dining
1.0

ALWAYS CHECK THE NC STATE RATINGS!!!

TerraBella was a 4-star facility when our mother moved in. As of Oct. 2023, state rating was down to a 1 star! July 2024, 0 stars with pending investigations by the state/county. Unfortunately, pictures cannot be uploaded. Mother was over medicated, broken hip, 80% of clothes were missing3rd time) despite labels; pillows, bedspread, bedding missing again even with name written in 6-8" lettering. Wheelchair stolen by another patient & so much more. Call county Ombudsman if ANY issues even small AND report to State. Better safe than sorry. ALWAYS CHECK STATE RATINGS! We moved our mother the first of May. [removed] FYI: your loved one or yourself if POA has the right to ask for a copy of their records in its entirety at any time. Stand & wait as they copy. I had to keep asking for the other sections too. And if you are unaware look into the MOST form giving loved ones more control of their bodies. DNR doesn't eliminate tubes/life support.

Anonymous

Assisted Living

Family/friend

June 10, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Caring Memory Care Provider

When it comes to the activities it is difficult to estimate since dad never really settled due to his relentless sundown syndrome. We also cannot comment on the value for cost as we have nothing to compare it to. Based on the experience we have had so far, we would recommend this community to other families

Sharon S

Memory Care

Family/friend

May 23, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Amazing staff and directors

From the moment we walked in we were welcomed and shown care and compassion The director was amazing and still acknowledges us when we come visit The staff is friendly and they seem to enjoy their jobs All questions were answered and concerns addressed by the appropriate person The overall facility is beautiful and is well maintained Would highly recommend

Anonymous

Memory Care

Family/friend

April 11, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
4.0
Care Services
2.0
Staff
4.0

Our Experience

My loved one is currently a resident at TerraBella Hendersonville and overall the experience has not been very good. The place is clean, but every time that we visit our loved one his pull up is wet and his clothes are dirty. The care is minimal. I am not impressed with the director, at all. As for the aide staff, some are friendly and helpful. If family is on top of things, frequent visits, this will help. Families need memory care, but the care is very minimal! The food, I can't speak to that. But in the 2.5 months of residing there, our loved one has lost a considerable amount of weight. So, I'm not sure.

Anonymous

Assisted Living

Family/friend

March 29, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
4.0

Recommended

The staff are good. They know the residents by name as well as the family that visit. I chose this location due to a good ratio of staff to residents. Housekeeping is good. Communication with family is driven by the family need. Move in was a smooth process. Meals are good. Suggestion: label names on your loved one's laundry! I would recommend TerraBella to others.

Mrs Gilliam

Assisted Living

Family/friend

February 1, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Mom thinks of it as home.

It has been a positive experience, the staff care a lot. The facility is close to my house, they have very large clean rooms and it does not smell.

Anonymous

Assisted Living

Family/friend

January 8, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Staff
5.0
Meals & Dining
3.0

Terrabella Hendersonville Review

The property is nice and easy to find. The studio is big enough for one person. Housekeeping does a very good job keeping the rooms clean. All The staff/employees are friendly and are approachable. The care/attention given to my dad is respectful. When there is an issue, the staff calls immediately. Kudos to all the staff for keeping up with and attending to the needs of their residents, even though Additional floor help is needed. I know though administration is trying very hard to resolve this difficult issue. I'm glad this facility was available when I needed it.

Anonymous

Assisted Living

Resident/client

October 20, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
4.0
Activities
2.0
Staff
4.0
Meals & Dining
4.0

Review for TerraBella Hendersonville

Most everything was okay with exception of Value for Cost as their monthly bill was very high.Everything was okay with exception of being too expensive.

Anonymous

Assisted Living

Family/friend

September 11, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
2.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Review for TerraBella Hendersonville

There are better places and there are certainly worse places. My loved one is no longer at TerraBella Hendersonville.

Anonymous

Memory Care

Family/friend

August 4, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Friendly atmosphere

TerraBella Henderson had availability right away when we needed it and the location is very convenient - only about 10 minutes away from me. It is a nice group of friendly people who are always willing to help out. I would recommend this facility to others.

Anonymous

Memory Care

Toured community

June 20, 2023

4.0 out of 5 stars
Verified Review

Wonderful!

We toured TerraBella Hendersonville during our search for a Memory Care facility for our loved one. We had a good tour. This facility was very good! The cleanliness and friendliness were good. [name removed] was wonderful!

TerraBella Hendersonville

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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