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TerraBella Spartanburg

104 Dillon Dr, Spartanburg, SC 29307

For pricing & availability:
(866) 374-4058
8.3
Review score
65 reviews
Add review
8.3
Review score
65 reviews
  • 5 star
    59%
  • 4 star
    18%
  • 3 star
    12%
  • 2 star
    6%
  • 1 star
    5%
See all reviews
8.4
Review score
10010 reviews
240 facilities
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TerraBella Spartanburg
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TerraBella Spartanburg
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Ed

Child of resident/client

5.0 out of 5 stars

A nice community with a caring staff.

Tricky, 4 is not enough but 5 may be too much. I would have to give them a 5 for all categories. The staff does a great job as does the management. Very clean and the food is good. We have had no problems. The patient is in memory care so some activities are limited. She seems to be well taken care of and is not neglected. Thank you!

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TerraBella Spartanburg

Situated in Spartanburg, South Carolina, TerraBella Spartanburg offers intimate assisted living and memory care services in a hub of local activity. Their ideal location is at the heart of premier shopping, dining, and entertainment venues in The Upstate. The community offers courtesy transportation for medical appointments and scheduled trips to explore the city.

Relax in your spacious studio or one-bedroom apartment, stretch your legs on the indoor/outdoor walking paths in their enclosed courtyard, or take advantage of any of the numerous common areas, perfect for unwinding and chatting with new friends. The dining hall offers anytime dining and features a diverse menu inspired by a professional chef.

A full calendar of activities and social programs are available so residents can live a rewarding, enriching lifestyle without the worries of cooking, cleaning and maintenance. Fostering a supportive environment, caring and professional staff are available 24 hours a day to provide a helping hand with activities of daily living while allowing residents to remain as self-reliant as possible.

State Licensing Information

To explore the licensing information and compliance histories of senior living communities in the state of South Carolina, visit the South Carolina facility directory and South Carolina's Healthcare Quality Enforcement Actions.

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Senior living options offered

  • Assisted Living
  • Memory Care

TerraBella Spartanburg

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for TerraBella Spartanburg

8.3 out of 10
Review Score65 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.4
Friendliness
4.5
Care Services
4.4
Staff
4.1
Meals & Dining
4.0
Activities
4.4
Value for Cost
4.3

A Place for Mom has scored TerraBella Spartanburg with 8.3 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, TerraBella Spartanburg has 65 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 65 reviews

Last Updated: 8/27/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Resident/client

August 27, 2025

2.0 out of 5 stars
Verified Review

The FACILITY was not ready for me

I wasn't quite prepared for a short-term rehab stay, as physical therapy and daily routines like laundry and showers didn't always run as scheduled. That said, the food was very good, and with some adjustments, the experience could be much smoother.

Anonymous

Assisted Living

Family/friend

August 15, 2025

3.0 out of 5 stars
Verified Review

Review for TerraBella Spartanburg

My mom loves Terra Bella. She enjoys the company from other residents and the things in activities that they do. My only issue is, every time I visit her. There's no toilet paper in her room, she's always wet with no adult pull up on, and although they wash her clothes two times per week, she seems to have no clean clothes. She arrived with about 15 pairs of pant, and now we can only find a few. It seems they have been mixed up with other residents, or just lost.

Gayle McCants

Assisted Living

Family/friend

August 14, 2025

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
2.0
Activities
2.0
Staff
2.0
Meals & Dining
1.0

Terrible experience

My family member no longer resides ar TerraBella. Management is unqualified to be an administrator for this facility. Many requests were made as simple as having maintenance hang pictures to being told at dinner she could not have tea because the kitchen ran out of clean glasses! Diet had to be specialized but little effort was made to comply resulting in poor nutritional value. Family member literally lived on Ensure which was another out-of-pocket expense. Cannot and will not recommend this Assistant Living.

Ed

Assisted Living

Family/friend

August 13, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A nice community with a caring staff.

Tricky, 4 is not enough but 5 may be too much. I would have to give them a 5 for all categories. The staff does a great job as does the management. Very clean and the food is good. We have had no problems. The patient is in memory care so some activities are limited. She seems to be well taken care of and is not neglected. Thank you!

Paul M

Assisted Living

Family/friend

August 12, 2025

4.0 out of 5 stars
Verified Review

our families experience with a friendly staff

The Head administrator is excellent. The Aides are friendly and willing to go the extra mile for the residents. I would recommend this place to others especially since there are not many openings in our area for a memory care facility.

Anonymous

Assisted Living

Family/friend

June 23, 2025

2.0 out of 5 stars
Verified Review

TerraBella Spartanburg

Not enough staff and the staff they have are overworked. Laundry never done unless I specifically asked for it to be done and ruined my mom's comforter. But that's minor. She got the flu while there and no one ever mentioned to me that it was rampant there. I was there every day and not word was mentioned. The nurse is not responsive. Had to take my own covid test for my mom to be tested as all of theirs were expired! Turned out it was negative but no one ever thought to say maybe she has the flu. It was an act of congress to get a urine sample done to take to her doctor for testing. She did have a UTI. After taking my mother to the doctor and getting the flu diagnosis, I wanted to talk to the nurse when I took mother back there. She was ready to leave, and just wanted me to leave the papers I had from the Dr on the cart. When I insisted to talk to her she rolled her eyes at me. Finally got my mother out of there after three months and she never recovered. She passed away three months later.

Jane

Assisted Living

Family/friend

May 30, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Meals & Dining
3.0

My mother is satisfied at TerraBella Spartanburg

My mother has overall been very satisfied. She enjoys the variety of activities they have. She likes the breakfast and lot, but has not been as satisfied with the other meals.

Anonymous

Assisted Living

Family/friend

April 16, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
1.0
Value for Cost
2.0
Care Services
3.0
Staff
1.0
Meals & Dining
5.0

looks great on the outside, staff not so great

The staff turnover was a concern. They knew dad needed assistance in the bathroom but pitched a fit about helping him. When he went to the hospital for an unrelated issue, they refused to bring him back. The staff was just terrible. Dad was there 2 weeks before being readmitted, then he was nor allowed back because of mobility,which was better than when he first got there. I'd say they are after the "community fee" and looking for residents who are 100% independent not needing some help which dad did

Anonymous

Assisted Living

Family/friend

March 25, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
5.0
Staff
2.0
Meals & Dining
4.0

Deceitful Charges

I am not pleased with the fact that the administrative staff changed my Mom's rental fee without notifying me. 3 months later I received a "past due notice" informing me that I owe money from 3 months ago . They had already accepted all of my checks for those 3 months and never said a word about being insufficient. They also changed my Mom's "level of care " without informing me. I am very disappointed.

Anonymous

Assisted Living

Family/friend

February 6, 2025

1.0 out of 5 stars
Verified Review

TerraBella Spartanburg review

1 for food no restrictions on diabetics diet my friend in Terra Bella is diabetic and has gained 200 pounds in 1year they give her as much of all foods as she wants no restrictions on anything. It's no place for diabetics no physical activities just bingo and candy if you win go figure I went in one day and was watching tv in the lobby with my friend there was another woman in a wheel chair seemingly asleep her son came to see her and she was sitting there dead how long nobody knew rooms are sufficient

Anonymous

Assisted Living

Resident/client

November 15, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
4.0
Value for Cost
2.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
4.0

Terrabella Spartanburg Review

"Schedules" were haphazard- days to have ... rooms cleaned showers given laundry done. Food - adequate to good most days. Outstanding from time to time. Residents - content and friendly. Often. delightful. Location - my primary concern - close to Spartanburg businesses and residences, etc.

Anonymous

Assisted Living

Family/friend

October 28, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Caring Staff

The staff take very good care of my mom. She is very happy at Terra Bella and we would recommend them to other families based on the experience we have had so far.

Anonymous

Assisted Living

Family/friend

October 25, 2024

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Staff
4.5
Meals & Dining
4.5

Bad management changes in '22

I must first say that everything was great until the management changed in [date removed]. Following the death of my father in June, I chose to take my Mom to my home and she died in April of this year. I would rate everything a 4-5 prior to that management change. After that much of the staff left, meals were not very good, cleaning became part of the caregivers duties which were already short staffed. For all of those reasons, the facility was no longer somewhere I wanted my Mom to be.

Me1anie

Memory Care

Family/friend

October 18, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Friendly staff, nice community

What we like the most about the community is the friendliness of the staff and we would recommend TerrraBella Spartanburg to other families who may need a place for their loved ones.

Vicki

Assisted Living

Family/friend

October 10, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommend

My father-in-law passed away he was only there a year. It really was an excellent place. Pop really liked the residents and the staff there. They took excellent care of him right up until the end.

Anonymous

Assisted Living

Family/friend

October 9, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for TerraBella Spartanburg

It's a great facility for the value. We picked this community because of the affordability.

Jane F

Assisted Living

Family/friend

August 26, 2024

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Love activities and staff

My mother has been at TerraBella Spartanburg about 3 months. She loves the activities and the staff. She has enjoyed some of the outings where she went out to eat. She has not gone on any of the shopping outings, but I hear they are popular

Elisa M

Assisted Living

Family/friend

July 19, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Overall a nice place

We had issue with some of the staff and then found out they were asked to leave based on the things we communicated. 80% of the staff was wonderful, friendly and dedicated. The accommodations in memory care were spare for safety reasons. There was also alot of turnover in cooking staff. Food was wonderful to mediocre depending on the chef.

Anonymous

Assisted Living

Family/friend

December 11, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommend

The only reason the overall experience got a 4 star rating is due to the small room size and my loved ones recliner will not fit. We chose this facility because of the price as well as the location. Staff is very helpful and the facility is clean and smells clean. I would highly recommend Terrabella Spartanburg

Anne

Assisted Living

Family/friend

November 15, 2023

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
4.0
Value for Cost
1.0
Care Services
2.0
Activities
1.0
Staff
3.0
Meals & Dining
2.0

Excellent therapists, Upper Administration disappointing

The staff at TerraBella Spartanburg are friendly, but overworked. The administration does not seem to know the staff well. They do not listen to the staff when it comes to resident care and seem, themselves, ignorant of the needs of the residents and the staff. In all of my visits, I never saw the residents engaged in an activity. The therapists (physical, occupational and speech therapists) are, in my experience, kind, communicative and good at their jobs.

TerraBella Spartanburg

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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