Kim
Memory CareFamily/friend
July 31, 2024
Great experience
The facility is always clean and the staff is always helpful and pleasant! Always pretty attentive and knowledgeable as well.
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9651 Prairie Ridge Blvd, Pleasant Prairie, WI 53158

Kim
Child of resident/client
Great experience
The facility is always clean and the staff is always helpful and pleasant! Always pretty attentive and knowledgeable as well.
Read all reviewsThe Addison of Pleasant Prairie
Nestled in a quaint neighborhood along the shores of scenic Lake Michigan, The Addison of Pleasant Prairie invites residents and guests alike into a luxurious senior living community in Wisconsin. This delightful community offers memory care and assisted living for seniors in the Pleasant Prairie area. Situated between Milwaukee and Chicago, The Addison of Pleasant Prairie offers tranquil living with access to regional hubs.
Experience the empowerment and support of the compassionate care team at The Addison of Pleasant Prairie. The dedicated staff handles the mundane tasks of housekeeping, personal laundry, and building maintenance each day. Those in assisted living receive personalized care plans tailored to their unique medical needs, and the attentive staff offers holistic, person-centered care to those with memory loss through the “embrace” memory care program. The Addison of Pleasant Prairie also provides support to memory care residents’ friends and family.
In this community, residents decide how to spend each day. Delicious, well-balanced meals are prepared from fresh ingredients and are served in the spacious and accessible dining area. After dinner, residents can relax with a good book or enjoy lively conversations with friends in the well-appointed indoor common areas. In addition to the community’s luxurious amenities, seniors also...
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A Place for Mom has scored The Addison of Pleasant Prairie with 8.5 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Addison of Pleasant Prairie has 25 reviews with an average "overall experience" of 4 out of 5.
Kim
Memory CareFamily/friend
July 31, 2024
The facility is always clean and the staff is always helpful and pleasant! Always pretty attentive and knowledgeable as well.
Anonymous
Assisted LivingFamily/friend
May 15, 2024
We would definitely say all categories are a 5. We are extremely happy with The Addison which just became Primrose as of February 1st. The new owners have some great new ideas are take great care of mom.
Kimberly
Memory CareFamily/friend
September 21, 2023
My loved one is currently a resident at The Addison of Pleasant Prairie in the Memory Care unit. This is a nice facility. The move in process went pretty smoothly. There are times I feel that they are short staffed and only meet the bare minimum requirements for that. However, I will say the staff that they do have is wonderful and very nurturing and patient. For the most part, I would recommend The Addison of Pleasant Prairie to others.
anonymous
Assisted LivingFamily/friend
March 21, 2023
Obviously my scores represent more care needs and cost concerns. Sometimes , mom isn't tended to in a timely manner. It's very concerning, especially if she really needed help. I. E. Like if she fell. When it comes to care, communication, follow up and meals - that could be improved. The food is nominal and our loved one will not eat it.
daughters
Assisted LivingFamily/friend
February 21, 2023
The Addison of Pleasant Prairie has been a wonderful experience so far for our family, and we would absolutely recommend them to other families. We really appreciate that when it comes to the activities they are adult activities, they do not treat them like children. They have exercise classes after breakfast, our love done enjoys painting throughout the week with their acrylic paint. There are music classes and she sings in the choirs on Sunday's. We are totally thrilled with The Addison.
Anonymous
Assisted LivingFamily/friend
February 15, 2023
They had a lot of new staff and they have not been trained yet, so the transition was difficult. I know they were trying their best. My mom also came in as a oxygen dependent and the staff did not know how to use that which was concerning. I understand it is hard to staff these facilities. I talked with them about my concerns and they got on top of it right away. Overall it was very good, but there were just some issues with the transition and the communication. I would recommend The Addison of Pleasant Prairie.
Anonymous
Assisted LivingFamily/friend
April 19, 2022
This is a great place. I feel that our loved one is in super safe hands. The staff are very helpful and they try their best. There has been times in the beginning that we didn't have all the answers to our questions. There also has been times it has been hard to get in touch with the right person. My loved one doesn't feel the food is up to par; however, the residents are working with the staff to improve this. The monthly fee includes utilities, cable, room, laundry, and housekeeping. The apartment has a full size fridge and a microwave for the residents to use.
Anonymous
Assisted LivingToured community
October 26, 2021
This was a nice community.
Thomas K
Assisted LivingFamily/friend
June 22, 2021
It is a nice place. It is working out fine for my loved one. The best thing about the community is that things seem to be running well. We wish there were more outdoor setting areas for residents and families that visit.
Anonymous
Memory CareFamily/friend
December 4, 2019
There are many comments about being understaffed. I agree, there is not a lot of the appropriate level of staffing to support the amount of people who live here. They rely on CNAs who are fresh out of school and really don't have enough training. I believe the staff is caring, but not capable. The value for the money is not there. They raise rates annually, however changes that occur are often to make things cheaper for the company. The biggest example is the food. The food options are unhealthy, do not fit the dietary needs of 90% of the residents, and quite frankly not much better than a cafeteria in a hospital. I have observed lack of fresh fruit, water and sodium soaked ham, heavy gravy, heavy cheese, etc... None of the food is good for a diabetic or cardiac patient. The facility is unwilling to listen to the residents or family members. They have a "resident advisory committee" however the sole purpose is for the various directors to tell people what is going on. They do not allow feedback and if it is given they say thank you and that is the last it is ever heard. I am also disappointed in the transportation services at the facility. When we toured we were told that it was available daily, but the reality is that it is only available Tuesday and Thursday first come first serve. My mother has had to pay for rides to doctor's appointments because the bus is too full for hair appointments off site. I am also concerned about my mother's safety on the bus. There have been numerous accidents where patients in wheelchairs were not properly secured and had been tossed to the floor. This has happened on a couple of occasions. The driver has not been disciplined to my knowledge. I have also found that my mother is out of medication and has to wait the weekend because they are not getting delivery until Monday. I find this unacceptable, and we are filing a complaint with the state. With the new increase, I continue to question what I am paying for. My mother complains regularly about the food, that some of the nurses are mean (though the turn over in nurses is about 200% - so typically resolves quickly), and the lack of things to do. Overall the staff is friendly, and my mother is aware enough to make appropriate choices and prevent things. I just questions her staying here based on the issues I have seen.
Anonymous
Memory CareFamily/friend
August 22, 2018
There is no where near adequate staffing, and the staff that is provided is not trained properly (especially to handle the memory care residents). I witnessed staff in the memory care yelling at residents, and residents were constantly falling and walking around in soiled clothing and briefs. My grandmother will not even eat the food here because it is so unappetizing; it is either under or over cooked. I have witnessed my grandfather being given another reisdent’s medications. Sometimes call lights go completely unanswered. The aids and cleaning staff are constantly complaining to my grandmother about the poor staffing and how they are forced to come into work while sick. The building is new and pretty, yes, but do not let this obscure your judgement, as the care is simply very poor. Additionally, nearly every month we have had to argue the billing because we were overcharged.
Anonymous
Memory CareJuly 31, 2018
Please do not place your loved ones at this facility if you expect for them to have competent care. The care provided is terrible, if you can even find a caretaker to help anyone. They are severely understaffed. The workers share this staffing information along with their other disgruntled complaints freely with anyone who visits the facility.
Anonymous
Memory CareToured community
November 10, 2017
I stopped over to look at Addison, and I thought they were great. The community looked great, and I was able to take a short tour and see some of the rooms. I was worried that they didn’t take state aid however, so I didn’t want to risk moving my loved one here.
Anonymous
Memory CareToured community
October 9, 2017
The Addison is outstanding! It was bright, cheery, and somebody is always at the front desk, even on the weekends. Walking through the hallways, you felt a great sense of community. Everyone knows everyone, even the staff walks down the hallways saying hello to the residents by name. The dining room is amazing and there are menus for everyone that you can choose your meal from so it doesn't just feel like a cafeteria. Not to mention the fact that the food is amazing. I definitely would have chosen this place, unfortunately it didn't become available until I had already found a place for my mom. I would absolutely recommend this community!
Anonymous
Memory CareToured community
September 28, 2017
This is a nice community bright, open and the staff did a very great job showing me around the assisted living and the memory care plus answering all my questions. They suggested that my mom would do well in the memory care but I felt that this was just not the best fit for her. I would suggest taking their tour here as it is a nice place.
Anonymous
Memory CareToured community
September 26, 2017
This is a very nice community, clean bright and open and the staff did a great job with our tour, they took their time showing us around and they answered all our questions. The rooms were nice and we would suggest setting up a tour here to see things for yourself and your loved one.
Anonymous
Memory CareToured community
September 18, 2017
We toured The Addison of Pleasant Prairie. The staff was friendly and they gave a nice presentation of their community. It was a clean and well-kept community. We wanted a little bigger room for our loved one.
Anonymous
Memory CareToured community
August 30, 2017
This is a beautiful community for care for a loved one. We would of like the menu and the activities. The community has a nice environment for some needing good care.and a loving touch. We liked this community very much and would recommend it to towers. The the menu is nice and has a lot of choices.
Anonymous
Memory CareFamily/friend
July 22, 2017
When I toured The Addison, the tour guide took over an hour showing me the place and answering questions. So far, my loved one is adjusting well now that she has moved in. The place is clean, well lit, and it is working out well.
Anonymous
Memory CareFamily/friend
July 11, 2017
My sister seems to have adjusted well to her move to this community, and she likes it. I'am satisfied with her move as well. She is safe, and receiving good care. Everything is working out well, and this is a community I would recommend to my friends.
The Addison of Pleasant Prairie
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.