W180 N7890 Town Hall Rd., Menomonee Falls, WI 53051
Anonymous
Child of resident/client
Review for The Arboretum
Arboretum was helpful and were able to get my In-Laws into a better room. The move in was a challenge due to not knowing where to send the movers and what to do with boxes. Despite the initial challenge, they are settling in and enjoying their new home.
Read all reviewsThe Arboretum
Nestled in the bustling northeastern corner of Waukesha County, The Arboretum Senior Living residents enjoy the small-town feel of life in Menomonee Falls, Wisconsin. The Sinceri Senior Living community offers a continuum of care services with all the comforts of home. Residents enjoy the community’s convenient location off I-41, offering easy access to downtown Milwaukee, medical centers, shopping and dining options, and more. Additionally, the community is close to a variety of local parks, golf courses, lakes, and other natural areas.
Residents enjoy supportive care services from Sinceri Senior Living’s trained caregivers. The community’s lifestyle options include independent living, assisted living, the specialized memory care service program, Meaningful Moments, and respite care services. With a range of short-term and long-term care services available, The Arboretum strives to meet each resident where they’re at and provide personalized plans that grow with changing needs.
Along with expert care options that set Sinceri Senior Living communities apart from the rest, residents enjoy the community’s dedication to hospitality, engaging activities, delicious dining options, and other high-quality services in a homelike environment.
The welcoming community provides residents with the choice of private apartments and companion suites. Each floor plan offers plenty of living and storage space, large windows,...
The Arboretum
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
A Place for Mom has scored The Arboretum with 9 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, The Arboretum has 50 reviews with an average "overall experience" of 4 out of 5.
Anonymous
Assisted LivingFamily/friend
October 8, 2025
Arboretum was helpful and were able to get my In-Laws into a better room. The move in was a challenge due to not knowing where to send the movers and what to do with boxes. Despite the initial challenge, they are settling in and enjoying their new home.
Danielle R
Independent LivingFamily/friend
September 8, 2025
[name removed] who provided the tour and whom we worked with for pretty much all of the paperwork etc. was fantastic! The facility is very nicely surrounded by trees, has a well rounded menu. The lead Food Service Manager is very friendly and accommodating to moms needs. As a whole the residents seem to like living there and it feels inviting and family like.
Jessica
Independent LivingFamily/friend
August 14, 2025
The executive director is a present and pleasant woman to work with. It is clear that she cares very much for the seniors at the arboretum. My grandmother truly loves the variety in activities available each month and seems to have built some strong friendships participating in karaoke, bingo, and bowling. I, too, have joined her for some events and everyone always seems happy to be there! The place is clean and well kept with a friendly face always greeting you as you arrive. I feel a sense of security knowing people are signing in and out as they come through the door. I appreciate the arboretum for being flexible and affordable for my grandmother.
Anonymous
Assisted LivingFamily/friend
July 17, 2025
The staff is great at the Arboretum. We did have an issue when we first moved in there last year. Her room was not ready and meaning that the walls weren't painted and the holes weren't plugged and the carpet wasn't cleaned and it was just dirty. They never did anything about it, and they just kinda kept deflecting to the fact that it kind of fell through the cracks and that was basically it and also that they were shorthanded. So my mom actually had to move in because we had no choice and we thought they would do something like come in, fix the holes in the wall or paint or something and they didn't do anything. But since she's been there for a year now, she's made a lot of friends and she does enjoy being there and we don't have any intention of moving her any place else at this moment.
Anonymous
Independent LivingResident/client
April 17, 2025
Staff here knows everyone by name ... all 200 of us. Cheerful atmosphere. Our location in the woods is a plus. Several different apartment layouts. 4 "wings" and 3 floors to choose from. Price is all inclusive. The bus here has weekly out to lunch trips on Tuesday's and shopping every Thursday. Also the senior shuttle from Menomonee falls is available daily for $2 for shipping or appointments. Happy hour every other Friday with appetizers. Exercise daily. Games daily.
Anonymous
Assisted LivingFamily/friend
April 15, 2025
Was very disappointed in the lack of information we were given in the process of getting Mom settled. We also did not have contact people, or call backs when requested. The whole process was very unsettling for the whole family.
Amy K
Independent LivingFamily/friend
April 12, 2025
We found the Arboretum to be a perfect place for mom and dad. They had the most beautiful apartment available in the price range that my parents could afford. Most of all, the staff and people are all very warm and welcoming. It has been an exceptionally positive experience. I feel so grateful to have found this amazing community for them.
Anonymous
Assisted LivingFamily/friend
March 26, 2025
The ladies that greet everyone by door are excellent, makes a point of knowing your name. The kitchen staff are friendly and they too get to know the people drink orders and other things. It's very clean and they have a nice gathering area in front of a fireplace. Where my mom met her new best friend.
Anonymous
Assisted LivingFamily/friend
March 11, 2025
The Arboretum has proven to be a good choice for my wife's brother. It is a well maintained facility with ample activities for residents. We like seeing residents socializing throughout common areas at all hours. Staff is welcoming. Orientation was thorough. Their wellness check system reassures us that someone is making sure he's ok. Since moving in, he is eating better than he did on his own and raves about how good the food is. We consider the Arboretum to be a good value at a manageable price point.
Anonymous
Independent LivingFamily/friend
January 22, 2025
We are very pleased with Arboretum! Very friendly people. Clean and bright and cheery. Apartments are very cozy. Room service for meals when needed is wonderful
Jeff S
Assisted LivingFamily/friend
January 15, 2025
It was a horrible experience. The facility itself was ok, but the administrative staff were a bunch of deceptive crooks. Never send your loved one to the Arboretum.
Ruth Richart
Independent LivingResident/client
January 11, 2025
Having been at the Arboretum for about one month, I have found it to be all and more I hoped for as I go through this next adventure in my life. (1 Affordable (2 Compassionate and helpful staff (3 Great activities and trips (4 Location in community (5 Very easy to start new friendships (6 Good to Very Good meals and food service considering the various needs of so many I am very pleased and in speaking to long/term residents, I have confidence that will last.
Anonymous
Independent LivingFamily/friend
October 29, 2024
They are easy to work with, communication was great! The community seems clean as a whole. Could probably use new kitchen supplies as some plastic wear looks old and dingy. But the community areas always look and feel clean! Staff seem super kind and helpful. Always greeting my family when we come in. The care my grandmother receives is wonderful. Meals are "ok" she says. Nothing special but good variety. She does says it's kind of hard to find a group of people to sit with as people are particular with who/where they sit. She commented on someone telling her "that's my seat" when at bingo once. But the staff stepped in and told the other woman to find somewhere else to go. She hasn't gotten into the activities all that much yet, however the ones she has done she liked. She did comment on the church services and said they're more on sided than the other. She wasn't upset but seemed unsure about how to take that. One of the cheaper places in town. We can't complain.
Anonymous
Assisted LivingFamily/friend
October 3, 2024
Some delays in communication and maintenance needs. Housekeeping can vary depending on the staff member. Everyone is very friendly. The care services are good but very new to care and still working out the kinks. Overall the meals are good, service is great. The activities are well organized, plentiful, suitable to residents For the value for cost as IL, seems high in general but was more reasonable than other comparable places. We just started AL and it's very expensive...but again, comparatively it is good. We love the apartment, the experience, the staff, and the location:).
Anonymous
Assisted LivingFamily/friend
October 2, 2024
It's satisfactory. It's not the best, but not the worst. Could really improve on cleanliness of the common area carpeting. Of the halls smell strong of urine.
Suzanne C
Independent LivingFamily/friend
September 18, 2024
They were very friendly in the beginning as we met with them. Answered all our questions. Let us know when a room was ready for mom. So we saw the room, signed the papers and chose a move in date which was approximately 2 months out. We were told it took about 2 weeks to turn a room around so there was plenty of time to get it ready before move in day. I checked with them 5 days prior to our move in day and was assured everything was ready for mom to move in. Well it was NOT. The room was filthy, not painted, holes in the walls, patched spots on some walls…and more. Of course we didn’t find this out until we were moving in and there was nothing we could do but move in at that time. We spoke with the executive director about this and nothing was been done to this day to rectify anything.-
Anonymous
Independent LivingFamily/friend
August 14, 2024
They take their time to listen and talk and get to know residents, many activities and outings, clean no matter what time you visit The apartments are very roomy and have plenty of storage.
Linda
Independent LivingResident/client
June 28, 2024
I love this place! Being surrounded by nature is so lovely! The people are so kind and friendly and welcoming. They are very good for me. I downsized and planned my room before I came,; I have room for everything I need and momentos I love as well.
Anonymous
Independent LivingFamily/friend
June 10, 2024
My mom moved out of the Arboretum. She was very unhappy there. Everything was definitely a 1 EXCEPT the staff was 5 being they tried hard with what they had to work with. Staff being the workers. The director sucked...both directors
Anonymous
Independent LivingResident/client
May 31, 2024
Overall this is a great place. I'm very happy here. All the staff are friendly and the woods gives a "tree house" effect. They are trying to find help. No one these days wants to work. But .... it's important especially in dining area that it be kept clean. They're trying. This is a GREAT place to live!
The Arboretum
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.