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The Atrium at Faxon Woods

2003 Falls Boulevard, Quincy, MA 02169

For pricing & availability:
(866) 374-4058
9.3
Review score
38 reviews
Add review
9.3
Review score
38 reviews
  • 5 star
    53%
  • 4 star
    34%
  • 3 star
    5%
  • 2 star
    3%
  • 1 star
    5%
See all reviews
8.8
Review score
2275 reviews
68 facilities
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The Atrium at Faxon Woods
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The Atrium at Faxon Woods community exterior
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Deb S

Sibling of resident/client

5.0 out of 5 stars

Atrium is fabulous

Atrium has been very open and the communication with us has been great. Care from the staff is fantastic. 5 stars The facility is spotless and everyone who comes in contact with my family member or myself is pleasant happy and helpful

Read all reviews

The Atrium at Faxon Woods

Located along the stunning Quincy Bay, you can find breathtaking views of the rolling hills, harbors, and the Boston skyline at The Atrium at Faxon Woods. Our pet-friendly community focuses on transforming lives through human connection and providing research-based memory care services with patience and empathy.

Just minutes from downtown Boston, Quincy offers a lively town overflowing with American history. You’ll enjoy the miles of New England coastline and beaches, acres of parks and reservations, diverse dining options, and many historical homes throughout this “City of Presidents.” Right off of Route 53, our community is only minutes away from an abundance of shopping and dining options, local golf courses, Smith Beach, and downtown Quincy.

Community Amenities and Services

We believe in helping residents remain empowered as they age. By getting to know each resident’s individual passions and care needs, we create care plans based on their interests and overall well-being. Our commitment to meeting each resident where they’re at and connecting at every stage of life can be seen throughout our community — with specially designed living and common areas, unique activities, and purpose-filled interactions.

The Atrium at Faxon Woods specializes in the care of residents with Alzheimer's and other memory impairments through our...

Senior living options offered

  • Memory Care

The Atrium at Faxon Woods

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Atrium at Faxon Woods

9.3 out of 10
Review Score38 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.3
Friendliness
4.3
Care Services
4.3
Staff
4.9
Meals & Dining
4.4
Activities
4.1
Value for Cost
4.2

A Place for Mom has scored The Atrium at Faxon Woods with 9.3 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, The Atrium at Faxon Woods has 38 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 38 reviews

Last Updated: 7/22/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Deb S

Memory Care

Family/friend

July 22, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Atrium is fabulous

Atrium has been very open and the communication with us has been great. Care from the staff is fantastic. 5 stars The facility is spotless and everyone who comes in contact with my family member or myself is pleasant happy and helpful

Anonymous

Memory Care

Family/friend

July 17, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Our family's solution

Overall, we are very pleased with the care and attention our mother (mom-in-law) is getting at Atrium. We had a glitch on day one and I must say, the staff was super helpful. The staff is very responsive whenever we have a question or concern. There is always someone on admin and nursing staff to help and they seem to have spent time really getting to know her and work on her specific needs. I can't rate the food at the highest level because we can only go by what she has said--she used to mention the food was excellent at her old assisted living facility and now she just says okay about the Atrium. So I'm not sure if that's an accurate rating for food. Obviously, the question of value for money is a difficult one. Everything is so expensive. We can only compare it to our experience at her former facility and we feel she gets so much more care and personal attention here that it's well worth it.

Anonymous

Memory Care

Family/friend

June 10, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.5
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Review for The Atrium at Faxon Woods

Atrium feels very homey as opposed to institutional. The administration is friendly and responsive. The meals are well prepared with a good variety. Lunch is usually a larger meal with a lighter dinner. Activities are available morning and afternoon and the staff makes an effort to get the residents to participate.

Anonymous

Memory Care

Family/friend

May 23, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our families experience

What I like the most about The Atrium is the nice setting, friendly and accessible staff and the community is clean. Yes, I would recommend the community to other families based on the experience so far.

Anonymous

Memory Care

Family/friend

May 20, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Mom is happy

It is a very friendly, caring residence and the residents all get along with each other. The staff knows everyone by name even the family members. They make a point to remember people and guests. They have entertainment weekly (guitar players, singers, piano players, dancers, and memory games). There is always music playing in the common area and the residents love it. They have bus rides twice a week for those who want to go. They take short trips to the beach and other scenic places and stop at DD for refreshments. The residents can walk around the residence if able and go back and forth to their rooms if not interested in the activities. In warm months they sit out back in the patio area for fresh air, entertainment and snacks. I love the place for my mom and she said she's happy there.

Rebecca M

Memory Care

Family/friend

April 11, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0

Happy with the Atrium

It's early yet and my mom is having a tough time adjusting, but so far I am happy with the Atrium. Staff seems very involved and interacting with residents from the top down. [name removed] dressed as a Leprechaun on St. Patrick's day and entertained the residents during lunch.

B H

Memory Care

Family/friend

June 6, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Atrium Review

My family and loved one have had a great experience with The Atrium at Faxon Woods. The staff are kind, helpful, and caring. Everyone is friendly. The community is always clean when we visit our loved one. We have been really impressed how the nursing staff kept us informed and up to date about our loved one. The meals and dining need some improvement. Overall, we would recommend the community to others for their loved ones.

Lisa D. Hiltunen

Memory Care

Family/friend

November 1, 2022

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Great Facility for my Father

I felt like everyone genuinely cared about my father's well being, from the receptionists to the aides to the managers and especially the nurses. Very helpful in getting him settled in. They tried to get him engaged in the community, made sure I was aware of what was going on, good and bad. Highly recommend if you have a loved one with dementia.

anonymous

Memory Care

Family/friend

October 7, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

THE RIGHT FIT

Mom is very happy & content. I'm very happy too. Everyone is so nice!!!!

Laura

Memory Care

Family/friend

April 5, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
5.0

Great Place

This is perfect for my Dad. If you are looking for lots of choices and activities, you may not like this place. This is close to where we live. Everyone is very pleasant here. It is all on one level. That has made it easy to see him. They seemed short staffed a few times due to covid. My Dad is in much better shape here than he was at home. We are pretty satisfied. Emails and phone calls is how the staff communicate with the family. They have a facebook page you can see things going on that are posted daily. This is a locked memory unit. He really loves the food and the options for each meal. They have a path outside so the residents can go for walks or have their lunch outside weather permitting.

Cathy

Memory Care

Family/friend

April 4, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Staff
4.0

Good Place for Memory Care

They were very good about the move-in process and are really helpful. There seems to be a lot of staff around, which I like. The workers seem truly caring. I like that they have my loved one outside of her room for the most part, so she's not isolated and they can keep an eye on here. So we're really happy with that aspect of the care.

Peter G

Memory Care

Family/friend

September 27, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0

A good place for your loved one

The staff are all friendly and helpful. They seem to have activities almost every day for the residents. They have badminton with a balloon, they have trivia, and a couple other activities. I would highly recommend this community.

Jane

Memory Care

Family/friend

July 12, 2021

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Care Services
4.5
Staff
5.0
Meals & Dining
5.0

Very Thoughtful Staff, Bottom To Top

The staff is very nice from top to bottom, from the people that clean to the administrative staff. They'll answer any questions you have, and they'll help you with anything. They listen and follow up. I like the fact that I don't have to do anything when I go there. My loved one's room room is already clean, his bed is made, his bathroom is clean, his clothes are hung up. It's a much better situation than when he was at home, where you had to worry about where you were going to sit amongst the mess. He's always clean and dressed when we go in, sitting up and reading. The common areas are always clean as well. He has his privacy, but socialization is there and available if he wants or needs it. The housekeeping staff is really nice, and he enjoys talking with them. We've ben very impressed with the food, not at all like stereotypical nursing home food. He enjoys every bit of it, and they offer a couple of choices at each meal. When I was visiting once at dinnertime, they brought me coffee and a salad , and would have fed me dinner too. And then they brought me dessert too, which I thought was very nice. I think the cost is high, and I wasn't expecting all the ala carte, add-on costs for little extras - haircuts, medication assistance, etc. We even had to pay for furniture for the room. I might feel more at ease with the cost as he ends up needing more care down the road. But he seems very comfortable there.

Paul D

Memory Care

Family/friend

April 28, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great fit

We chose The Atrium at Faxon Woods because it was recommended to us and it just seemed like it would be the best fit. It was the best value for the money and it felt like they were really trying to meet our needs. Everyone here is extremely friendly and everyone knows my name. My friends mom is here and her mom tells her that she makes her feel like she is the only one here. I would absolutely recommend to others looking I am able to visit 2-3 times a week inside.

Catherine

Memory Care

Family/friend

March 21, 2020

0.5 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

Inhumane services

My grandfather recently passed away, but before that he was in the Atrium for about 10 months. In that time, the “care” he received at the Atrium was absolutely disgusting. The staff are too busy talking to each other and looking at their phones to even notice what’s happening with the residents. Any time they need to do anything—whether getting a blanket or a glass of water for a resident—they sigh obnoxiously and try to find a reason not to do it. I’ve seen them grab residents. I’ve seen them scream at residents. There is absolutely no respect. If you haven’t seen this article, I can assure you that not much has changed since then: [removed]

PRISCILLA CRANE

Memory Care

Family/friend

July 17, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Great people who really care!

My husband had difficulty getting comfortable with his new situation. He's been there for 4 months now and he is so very much better with the routine. All of the staff worked very hard to make it right for him. They spent hours brainstorming what would work for him and never gave up. Also, the food is awesome and he loves his food!

Anonymous

Memory Care

Family/friend

October 17, 2018

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Avoid!

I had my mother live here for 4 months. They make a good sales pitch, but fall very short in delivery. Within two weeks they suggested I hire a private one-on-one for my mother because the staff couldn't care for her. The issue was not my mother (since she lived in two other assisted living facilities with no problems before this) - the issue is lack of properly trained staff to redirect typical dementia behaviors (even though they present themselves as specializing in this). They also sent my mother out to the ER twice - once because a staff member didn't have the skill to redirect her and the second time because she had a UTI because they didn't toilet her enough. This is a recurring problem here - this was confirmed by the medical team that works with the Atrium. The last straw was when I discovered bruises all over my mother and they denied any responsibility and I even caught them in a lie trying to cover themselves - we moved out immediately. My mother is in a much better assisted living facility now and has no issues what so ever. Please don't fall for the sales pitch - this place is terrible. They don't have the trained staff to handle dementia residents and the Resident Care Director is very incompetent.

Lucia

Memory Care

Family/friend

March 19, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

My husband was diagnosed with early onset Alzheimer’s disease when he was 54 years old. When his symptoms became worse and the disease progressed to the middle stages, I struggled with attending to his needs. Thankfully, after my husband was sent to Atrium at Faxon Woods I was able to relieve my stress as the staff there were very professional and supportive. They helped my husband transition smoothly into his new living space, which was spacious and designed specifically for patients in need of memory care. They also provided assistance in the form of onsite doctors, dental and hair salon services, and a variety of healthy meals during my husband’s time at Atrium. I am thankful that he received a great deal of attention and care there.

Anonymous

Memory Care

Toured community

January 6, 2018

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

[Removed] was very thorough and friendly. It is a beautiful facility and the staff is very invested. Both my husband and I felt that it was not stimulating enough for my mother is has mild dementia. This is not the one for her, but it is a lovely place for someone who is more involved

Anonymous

Memory Care

Family/friend

September 13, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Mother Is In Good Hands

I'am comfortable with my mothers move to this community. It is working out well for her, and her needs. They have a good staff, and they are providing her good care. I know she is safe, and in good hands in this facility. She is doing well since her move here, and I would recommend this community to my friends.

The Atrium at Faxon Woods

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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