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300 Pleasant Street, Concord, NH 03301
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Anonymous
-
Loved one of resident/client
5.0
Recommended
My loved one is currently a resident at The Birches at Concord and the experience has been great. The cleanliness and friendliness are great. The staff, care services and meals are also great. The place is great and I would recommend it to others.
About the facility The Birches at Concord
The Birches is Concord, New Hampshire's first assisted living community exclusively dedicated to those with dementia, Alzheimer's Disease and other forms of memory impairment.
Set in a peaceful hillside location, The Birches at Concord provides a familiar home-like environment designed to serve the needs of those with memory loss. Exceptional services are led by specially trained, experienced staff are the cornerstone of The Birches. We have a unique approach to problem solving with patience and understanding, and we respond to the needs of our residents and their families in a personal manner. It is our caring team of associates that make the difference at The Birches.
The Harbor Program helps those with Alzheimer's and other memory impairments to stay active and engaged, supported by a caring staff, specialized programs, and a neighborhood designed just for them.
The unique design of the Harbor neighborhood helps to promote independence, with comfortable lighting and cues to help residents find their way.
Senior living options offered
Memory Care
Pricing for The Birches at Concord
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Memory Care
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Studio
Starting at $XXXX/mo
Unlock pricing
Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at The Birches at Concord
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Compare
The Birches at Concord
300 Pleasant Street, Concord, NH 03301
Hillsbrook Village at Allenstown
2 Chester Turnpike, Allenstown, NH 03275
Granite Ledges of Concord
151 Langley Parkway, Concord, NH 03301
Presidential Oaks Assisted Living
200 Pleasant St, Concord, NH 03301
9.0
Review score
25 reviews
9.0
Review score
25 reviews
5 star
48%
4 star
40%
3 star
8%
2 star
4%
1 star
0%
9.7
Review score
22 reviews
9.7
Review score
22 reviews
5 star
82%
4 star
9%
3 star
9%
2 star
0%
1 star
0%
9.3
Review score
23 reviews
9.3
Review score
23 reviews
5 star
61%
4 star
35%
3 star
0%
2 star
4%
1 star
0%
Review score not available
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
--1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Care types offered
1
Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Nursing Homes, Independent Living
Amenities at The Birches at Concord
Healthcare Services
- Staffing & Ancillary Services
- Medication Management
- Memory Care
- High Acuity Care
- Non-Ambulatory Care
- Incontinence Care
- Diabetic Care
Meals & Dining
- Vegetarian
- Meals Provided
- Kosher
Room Amenities
- Respite or Short Term Stays Offered
- Wheelchair Accessible Showers
Community Amenities
Transportation & parking
- Transportation at Cost
- Complimentary Transportation
- Property Convenient to Public Transit
- Resident Parking Available
Pets
- Pet Care Available
- Dogs Allowed
- Cats Allowed
- Weight Limit (lbs)
Common areas
- Indoor Common Areas
- Outdoor Common Areas
Services
- Beautician
Languages spoken
- English
Activities
- Activities On-site
- Devotional Activities Offsite
- Activities Off-site
- Devotional Activities On-Site
Reviews
for The Birches at Concord
Write a review
A Place for Mom has scored The Birches at Concord with 9 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, The Birches at Concord has 25 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.4
Friendliness
4.3
Care Services
4.3
Staff
4.9
Meals & Dining
4.4
Activities
4.2
Value for Cost
3.9
A Place for Mom has scored The Birches at Concord with 9 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, The Birches at Concord has 25 reviews with an average "overall experience" of 4.2 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 25 reviews
Anonymous - Family/friend
Memory Care
April 18, 2024
Recommended
My loved one is currently a resident at The Birches at Concord and the experience has been great. The cleanliness and friendliness are great. The staff, care services and meals are also great. The place is great and I would recommend it to others.
Lisa - Family/friend
Memory Care
February 29, 2024
Our Experience
I can say that everything was done to accommodate my mother's comfort and state of health. She improved so much, in fact, that she "graduated" out of The Birches and was able to move into an assisted living facility after 4 months.
Response from The Birches at Concord
March 29, 2024
Hello Lisa, We are so glad to hear about your positive experience with The Birches at Concord. Thank you for taking the time to leave us a review!
Lisa - Family/friend
Memory Care
May 3, 2023
Definitely Recommended
My mother is a current resident at The Birches at Concord and everything has been great here. There is a very high level of care and communication among the staff. The meals are tasty and tailored to the needs of the residents. The staff is responsive to resident requests for room modifications. I Definitely recommend The Birches at Concord as a Memory Care Facility to others.
Response from The Birches at Concord
June 8, 2023
Hello Lisa, Thank you so much for the wonderful review. We are so glad to hear about your experience with our community. Our dedicated associates take great pride in providing the very best experience possible and your compliments are a highlight for our team. Thank you for sharing, and thank you for choosing The Birches at Concord!
anonymous - Family/friend
Memory Care
March 6, 2023
Great care for someone who has a lot of advanced memory care needs.
The Birches was helpful in getting my loved one in. It's very expensive, but they've done quite a bit for her. The food is really good. The nursing care has been really good. The administrative side is not quite on that same level - they've been a little bit slower in their responses.
Anonymous - Family/friend
Adult Day Services
November 30, 2022
Review for The Birches at Concord
We picked this community because of the location, and the overall feeling of the community. They are really nice, and kind to my loved one. They have been very supportive. They have been great. I would highly recommend them. The staff is really accomodating, and kind to the residents.
Anonymous - Family/friend
Memory Care
June 24, 2022
Highly Recommended
I would highly recommend the community to others for their loved ones. The staff were wonderful to work with, if we had questions or concerns. The community worked well with hospice, as well. All the staff were warm, considerate, kind, and caring towards the family and our loved one.
Susan L - Family/friend
Memory Care
September 3, 2021
My mom loves it here
I know that my loved one is being very well taken care of. The staff are very kind to my loved one and the other residents. My loved one is very happy there and has settled in well and has made friends while being there also. You really don't feel like you have to worry about your loved one if they are living here.
Anonymous - Family/friend
Memory Care
September 14, 2020
If you want the best, check out The Birches!
The Birches community is exceptionally clean, the staff is absolutely wonderful. We definitely feel that we are getting our moneys worth. What really stood out to us when we first visited was how kind the staff was. We were very impressed with everything they had to offer and they answered every single question we asked them. We are so happy with this community. The care services are fantastic you couldn't ask for any better.
They take the residents out on little outings to Concord, and if they aren't about to go out then they have plenty of board games for the residents, and movie nights. They even bring in live entertainment to play the piano, they even bring in dogs to play with the residents. The staff does a great job with keeping everyone busy,
We have not eaten there ourselves but our loved one loves the food. They have thanksgiving dinner in which you can bring in your families to eat with you. I'ts just really unbelievable.
Anonymous - Toured community
Memory Care
June 2, 2019
Very friendly staff. Lots of interaction with residents. Facility was nice but I noticed some deferred maintenance on the outside of the building and grounds.
Paula - Toured community
Memory Care
May 31, 2018
nice facility!
I toured the Birches facility and grounds this past week in addition to two other residential facilities that say they can care for patients with dementia. No comparison! Everything about The Birches is designed to help patients with dementia live as fully as possible. It is quite a bit more expensive than the other places I looked at but you get much more for your money. When the time is right, I will definitely look to The Birches as a residence for my husband who has Lewy Body dementia
Anonymous - Family/friend
Memory Care
August 18, 2017
Fitting In Very Well
My dad has adjusted very well being here. Although he wished he was home he has come to terms that this is the place he will stay and now he is fine with that. He has fitted in with the other residents perfect and he is enjoying meeting new people and going on the field trips they plan. He has said he has nothing to complain about so we are taking that the food is good and all the services and the staff are good. We have found the staff to be friendly and kind. The community is close to my dad's doctor and the hospital he uses and it is also close to the family which is a bonus.
Anonymous - Family/friend
Memory Care
April 30, 2017
Excellent memory care facility
My dad had excellence care while staying at the Birches for respite care for over 1 month. The employees really care about their clients. The food was amazing and appropriately served with 2 selections at each meal. The Birches is impeccably clean and also kept my dad looking his best every day. I would definitely recommend the Birches to anyone looking for respite or long term memory care for their loved one.
Anonymous - Family/friend
Memory Care
December 28, 2016
Caring Wonderful Community
This is a nice community with caring people. I'am comfortable with the care they are providing my mother with. She is safe and in good hands here a this community. The staff is wonderful, they are caring for her well. Overall I'am comfortable with her move to this community, and I would recommend it.
Anonymous - Toured community
Memory Care
December 8, 2016
My tour!
This community was clean when we visited. The people I met were wonderful. The care this community offered was not the right fit for my in laws.
Susan Moltisanti - Family/friend
Memory Care
October 25, 2016
Be aware
Please understand that if family has not notified the birches of intent to vacate room within the 30 day contracted limit, and your family resident passes away, the family will be charged an additional 30 day cost for the room your family member occupied .
Anonymous - Family/friend
Memory Care
May 23, 2016
I would recommend The Birches!!!
We were not sure how my cousin was going to due during his 2 week respite care stay at The Birches. He enjoyed it so much that he asked if he would be able to come back again. The staff was wonderful every time I visited and I think they enjoyed having him stay there. The food was good and he also ran into some old friends during his stay. The community was well maintained.
Anonymous - Family/friend
Memory Care
May 18, 2016
I am glad I decided to take a look at The Birches as it was the right move for us!!!
My parents are getting great care and I could not ask for a better staff. They keep me updated on the day to day care of my parents and when asked by my mom one of the nurses even gave them a back rub. They are quick to resolve any issue no matter how small. The food is amazing and such a wide variety. The community is kept very clean & well maintained. I would definitely recommend it to family and friends.
Anonymous - Toured community
Memory Care
August 22, 2015
I Liked It A Lot
I just visited the facility, so I'm not real familiar with it. When I met with the staff they were very friendly and very knowledgeable. I had no complaints, it was very well organized and well set-up for people to remember. I liked it a lot, it was just the price that was awfully expensive.
Response from The Birches at Concord
September 10, 2015
Thank you! Caring for seniors is not just our purpose, it's our passion. Please contact us at [removed] if we can ever assist with anything.
WagMore - Family/friend
Memory Care
March 8, 2015
Wonderful, but pricey.
My parents have been at The Birches for only three weeks, but so far we are very happy with everything. The daily schedule of activities has really helped "Mom". She is no longer depressed, doesn't sleep all day and is pleasant to be around. "Dad" really can't keep up with the activities, but he's moving around a lot more and not just sitting in front of the television. He says the food is not as good as at home but he is eating nonetheless and Mom has put on weight. We do supplement with homemade cookies for Dad.
The place is VERY clean. The staff are so sweet and caring. The ambiance in general is calm and positive. The Birches really caters to memory impaired clients. It is so nice to find people who understand how to talk to Alzheimer's patients. Everyone from the nurses to the Head of Maintenance have been helpful. Okay, the Head of Maintenance (not his real title) has been awesome helping with little detail stuff from making beds work, setting up commodes, hanging clocks and all. Really my main critique is the lack of parking. It has made the decision to place them in "The HOME" much less guilt ridden. We thought we were doing a good job but they are happier now (and so are we). It is, however, VERY expensive and we're worried about how long we can afford it. Going to the regular facilities after being here will be a big adjustment.
Response from The Birches at Concord
March 10, 2015
Thank you for sharing your experiences with us. Individualized care is one of our hallmarks as we strive to meet the distinct needs of each resident. Please feel free to contact the Executive Director ([removed]) if we can ever be of service to you and your family.
Loved One - Family/friend
Memory Care
September 26, 2014
It is very, very nice.
My loved one lived here for a while. It is very, very nice. They had a chef that made good food. The rooms were nice and big, and the facility itself was very nice as well. It's a more expensive place, but they have a lot of staff, and would be able to feed the residents that needed assistance one on one, and engage with them a little. They also would show my mother two plates of food, so that she would have a visual choice at every meal, rather than just a menu.
Response from The Birches at Concord
March 10, 2015
We love to hear from our families. Thanks for sharing your thoughts with Team Benchmark. Please let us know if we can ever be of service to you and your family. ([removed])
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See what the neighborhood has to offer and what’s nearby:
Frequently Asked Questions about The Birches at Concord
The Birches at Concord offers Studio and Semi-Private. Learn more.
A Place for Mom has scored The Birches at Concord 9 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (603) 224-9111 to reach a resident at The Birches at Concord.
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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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