Lois A Furlan
Independent LivingToured community
September 22, 2022
Tour
Thanks to [name removed]and [name removed]for rearranging schedules for myself and my daughter after hours for a tour of the facility

520 S Higley Rd, Mesa, AZ 85206

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The Citadel Senior Living Community enables seniors to maintain their independence with access to assistance and support services when needed. This community offers both assisted and independent living services as well as specialized memory care services to seniors who need them.
With over 30 years of experience, The Citadel Senior Living Community has maintained a great reputation by providing consistent quality care and the best amenities that can be found. The Citadel is located near area shops, restaurants, parks, and main road access. Residents are never more than a stone’s throw away from all that the Mesa area has to offer!
The Citadel is unique in that independent residents can live in a community that is designed for their active lifestyle and then easily transition into a more assisted environment when needed. This continuum of care on one campus makes life easier for those looking to age in place. If a resident’s needs change over time, they will always be able to remain in the community.
The Citadel is proud to provide residents with high-quality individualized and continued care while also providing the environment and amenities for residents to live fulfilling and independent lives. The community dining room is...
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Assisted Living
Memory Care
Independent Living
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520 S Higley Rd, Mesa, AZ 85206

1825 W Emelita Ave, Mesa, AZ 85202

2730 S Pennington, Mesa, AZ 85202

9050 East Brown Road, Mesa, AZ 85207
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Independent Living
Care types offered
2
Memory Care, Residential Care Home
Care types offered
3
Assisted Living, Memory Care, Independent Living
for The Citadel
Lois A Furlan
Independent LivingToured community
September 22, 2022
Thanks to [name removed]and [name removed]for rearranging schedules for myself and my daughter after hours for a tour of the facility
Anonymous
Independent LivingFamily/friend
July 11, 2022
Everyone is extremely cooperative. The leadership is bad, but the people who work there are wonderful. In regards to leadership, they are inconsistent. They usually fire the good people, while keeping the bad people. They do have a variety of activities, which is what I like. They activities range from spiritual to physical and the level of quality is great as they also offer entertainment. My loved ones apartment is a studio, and its not that it isn't spacious, it's just that they never replace anything. The appliances are very old and maintenance requests are extremely timely as well. The people who work for the top people are genuinely concerned for the residents, but its just too bad that the people who run it are not.
Dave W
Assisted LivingFamily/friend
September 28, 2021
Stay away. They brought my loved one in at one rate then after getting moved in they rose the rate about 500 dollars, They have bad communication.
anonymous
Assisted LivingToured community
September 20, 2021
We had a great tour with The Citadel, it was just not the right fit for my loved one. She was more independent
anonymous
Independent LivingResident/client
September 16, 2021
Right now they are going through a transition with management changes and things are not being taken care of as they should be.
David
Assisted LivingToured community
June 14, 2021
Our family had a virtual tour first and the people we spoke with her very nice and friendly. The community looked very clean so we reserved an in person tour appointment. However when we pulled up to the community we noticed there was multiple floor levels and our loved one did not want anyone living above her.
Karen
Independent LivingToured community
June 9, 2021
I had an online-only virtual tour, and they did a good job. It looked very nice. I did not physically go there, but it looked clean with nice rooms. The location was nice. I had no negative feelings. It was all good. The people I talked to were very nice, friendly, and helpful.
Richard
Independent LivingResident/client
May 11, 2021
It's a very friendly community, even though I don't participate in a lot. There's a great camaraderie in the place if you want it. The staff are nice and joke around . They've been wonderful. They'll bend over backwards to help you out. All the residents I see say hello and are friendly. I'm kind of a loner myself. I think I'm pretty good company anyway. Sometimes I think maybe I'll go play bingo or horseshoes, or go to the swimming pool. But I generally just sit in my chair and fall asleep. There's a girl who comes in and cleans my apartment for me once a week, and she does a great job. The food needs a little improvement though. I'm on a low carb diet, and carbs are the bulk of what they fix. Management is having a meeting shortly for the residents to give their input on what they'd like to see as far as food goes. It's kind of a high price on a fixed income, but I get two meals a day, a 1-bedroom apartment, all utilities included, cleaning service, and laundry service. So I feel good about that at the end of the day.
anonymous
Independent LivingResident/client
April 27, 2021
It's excellent here. The staff are very concerned, very amicable, and very easy to deal with. Communication here definitely has a lack, and they don't seem to communicate well with each other. If you tell one that you need something and it's not their responsibility, it doesn't seem to get done until you find the right person. The food is very well done here. It's very tasty. The only complaint I have is they don't serve any kind of condiments - salt, pepper, mustard, ketchup, etc. You do have to ask for those. They keep the place very clean. It's an older building, and you hear a lot of wind noise whistling in the windows. But Arizona is a bad place for windows with the heat. My apartment is pretty nice, very comfortable. Because the facility is much older, it's a little worn. Bu they do a good job of trying to keep things fixed and up-to-date.
anonymous
Assisted LivingFamily/friend
March 3, 2021
Everybody here has been very friendly and helpful. We chose The Citadel because they were running a special at the time and we got a locked in rate. It is also very convenient for me. They have been pretty good with communication, I do get emails frequently. It has been hard not being able to go inside yet, but I would recommend to others looking.
Beverly
Assisted LivingFamily/friend
February 24, 2021
The community is nice, and clean. If something goes wrong the issues are resolved in adequate time. Everything is good with the food, except the breakfast.
Lori Woodman
Assisted LivingFamily/friend
December 21, 2020
We chose The Citadel because of the affordability for what you were able to get. The room sizes here are on the smaller side, he went from assisted living to an independent apartment and he chose a studio, but overall it is fine. He has had no complaints about the food. The staff members here are wonderful. they are always checking on him and letting us know if he needs anything. They are just very attentive and have become his family. I would recommend to others looking.
Debra
Memory CareFamily/friend
December 3, 2020
After moving in things started to go down hill. I'm not sure if this is due to a management change or change of ownership. I believe the community is doing the best they can. They recently hired a new chef for the community. The community also hired more housekeeping staff to assist with the residents. My loved ones recently had a increase in price for rent. The community has a self library. We went to eat several times with my loved ones, and it was very nice. The community doesn't enforce the mask mandate when going into the hallways for residents. The grounds are kept very nicely. My loved ones were able to get on the bottom floor, with a patio, and a doggie door to bring their dog with them. The community did transport the residents to the shopping centers and grocery stores prior to the pandemic.
Anonymous
Memory CareFamily/friend
November 16, 2020
We chose The Citadel because the affordability and the convenience to our house. The apartment sizes here are adequate, a standard 1 bedroom. The best part about the community so far has been the convenience. They do shuttles to doctors appointments within a 10 mile radius on Mondays, Wednesdays, and Fridays. I would recommend.
Anonymous
Memory CareFamily/friend
October 21, 2020
It is a good value for the money. It is very adequate. The room is nice. There are different floor plans to choose from. There are additional services to choose from as well
Anonymous
Memory CareToured community
February 15, 2020
This was just a look/see visit. Very clean property, rooms are a nice size and things seem very well kept. I only spoke with [name removed] in sales and she was efficient and very friendly.
Stan Braverman
Memory CareResident/client
December 27, 2019
People are great here. The Food is very good and the property is very nice.
Pamela Arrowood
Memory CareResident/client
December 27, 2019
I have lived here for over a year. I like the people and activities. I enjoy playing cards, the entertainment provided, bingo, piano players, and magicians that come in. I also volunteer a lot and enjoy giving to people. I also met my husband here and we are very fulfilled. We got married at The Citadel in the community hall. I also enjoy the church services here. The front desk especially [name removed] is very helpful.
Anonymous
Memory CareToured community
December 10, 2019
My wife & I toured several & after we finished up we feel Citadel was the favorite & right place for my parents when it’s time to make that move. [Name removed] was our tour guide & was very helpful & fun to be with.[name removed] our Senior Living Advisor [name removed] is great help to find the right community. Thanks! D&E.
Stanley Braverman
Memory CareResident/client
November 24, 2019
Food is very good, people are great, and property is nice. I really enjoy the Karaoke.
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Arizona regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Arizona regulations for Assisted Living.
The Citadel offers Studio, 1 Bedroom and Semi-Private. Learn more.
Call (480) 832-7600 to reach a resident at The Citadel.
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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