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The Claremont Hacienda

501 S College Ave, Claremont, CA 91711

For pricing & availability:
(866) 374-4058
12 reviews
Add review
  • 5 star
    51%
  • 4 star
    8%
  • 3 star
    8%
  • 2 star
    8%
  • 1 star
    25%
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7.2
Review score
253 reviews
13 facilities
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The Claremont Hacienda
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The Claremont Hacienda
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L D

Spouse or partner of resident/client

5.0 out of 5 stars

My Review of The Claremont Hacienda

The staff are very friendly. They provide great care services. The meals are fairly good. There are activities for the residents to participate in. I love the community and my loved one likes the community as well.

Read all reviews

The Claremont Hacienda

Situated in a quiet, residential neighborhood, surrounded by trees, rests our ranch-style community, Oak Park Manor — where we offer memory care and assisted living services in Claremont, California. Chat with fellow residents while soaking in the sunshine on our outdoor patio, or treat yourself to a little bit of pampering at our on-site beauty salon. At Oak Park Manor, you’re able to let go of the hassle of daily chores and age gracefully — the way you want.

Oak Park Manor is a secured community staffed by licensed and trained professionals, specialized in caring for those in the beginning, mid, and advanced stages of Alzheimer's and other dementia-related conditions. We help ensure our staff is trained in behavior management strategies, such as re-direction and verbal cueing. Our goal is to curate an environment where all residents feel calm, relaxed, and cared for.

Community Amenities and Services

We aim to ease the burdens of daily living at Oak Park Manor, so you can focus on enjoying each moment. We provide daily housekeeping and laundry services to keep rooms tidy and free of clutter. Our on-site dietician and food service director coordinate with the culinary team to create tasty, well-balanced meals that fit a...

Senior living options offered

  • Memory Care

The Claremont Hacienda

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Claremont Hacienda

12 reviewsWrite a review
Overall Experience
3.4
Cleanliness
3.7
Friendliness
4.1
Care Services
3.6
Staff
3.0
Meals & Dining
2.5
Activities
3.9
Value for Cost
3.5

A Place for Mom has scored The Claremont Hacienda with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Claremont Hacienda has 12 reviews with an average "overall experience" of 3.4 out of 5.

Filters

1-12 of 12 reviews

Last Updated: 6/6/22

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Avim

Memory Care

Resident/client

June 6, 2022

1.0 out of 5 stars
Care Services
1.0
Staff
1.0
Meals & Dining
1.0

Poor caregiving

My loved one lived in Oak Park Manor right before this new ownership and name change in [date removed]. I believe the staff is the same. My family was very involved in my loved one's care but the staff did not take our concerns seriously. Her belongings went missing all the time and her hygiene was poor. The staff rarely answered their phones, which is concerning when you want to talk to someone about your loved one’s care. We asked the staff to do a better job caring for her but they didn’t. I do not recommend this facility.

L D

Memory Care

Family/friend

September 17, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

My Review of The Claremont Hacienda

The staff are very friendly. They provide great care services. The meals are fairly good. There are activities for the residents to participate in. I love the community and my loved one likes the community as well.

Anonymous

Memory Care

Toured community

August 22, 2019

0.5 out of 5 stars
Cleanliness
2.0
Friendliness
4.0
Value for Cost
0.5

Just RUN from Oak Park

My mother was there for only one month. She developed bed sores that were so deep she had to have surgery to debride them. I heard they lock residents IN their room to " protect them from roaming residents". The administrative staff was very pleasant during the interview process and promised the world. I do NOT think they have a good handle on how they care for their residents besides IGNORE them. I really liked the administrators but when it was all over, I think they were good salesmen. Too bad.. I would NEVER recommend this facility.

Anonymous

Memory Care

Toured community

May 22, 2019

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

The representative from Oak Park Manor was very friendly and easy to like. We were somewhat concerned during the tour, however. The building is still under construction. The staff seemed very limited for patients in my mother’s condition. Overall, we did not believe it to be a good fit.

Anonymous

Memory Care

Toured community

September 8, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Community for care

This was a nice community tour. The staff was nice and the environment was clean. The staff was caring to the needs of what we were looking for. They offer a lot of nice meals and good activities. We liked the community, but it was more than we could afford.

Jennifer Bauman

Memory Care

Family/friend

May 19, 2017

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.5
Care Services
4.5
Activities
3.5

Excellent Facility

I had my father in this facility a year ago. The place is beautiful and the staff is very caring. The caregivers treated my dad like gold. Nurse Jennifer was absolutely amazing. There was not one thing that they would not do to make the experience for your loved one a good place to be. The director [Removed] impressed me and was so kind and doing the paperwork accurate and helping me with every step to get him out of this horrible nursing home where he was located. This was a temporary situation for us as I wanted my Dad home but I loved this place. Now its a year later and I will be calling [Removed] very soon. A+++++++ The only thing I would say that I wish could have been better is that there were more patients that were higher functioning. Many there are in the final stages of the disease. My Dad had a double room so my costs were higher than most might pay.

Anonymous

Memory Care

Family/friend

April 28, 2014

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

They have a nurse on staff full time...

They have a nurse on staff full time and that they have consistent care providers so that the same care givers are with my grandfather all the time rather than having a rotating shift. The food is good. There is an outside area. It’s conveniently located for me and there is enough parking.

Loved One

Memory Care

Family/friend

April 15, 2014

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

We had an awful experience here! My l...

We had an awful experience here! My loved one was only here for a short while, and they said they couldn't care for him. This place is really set up for residents that are 90 years old or older, and can only sit in wheelchairs. They told me they had activities and things to do, and they didn't do anything with my loved one. They just shut him in the dining room by himself.

Anonymous

Memory Care

Toured community

March 1, 2014

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

We really liked this place ...

We really liked this place but would like to see one other community before we make our decision.

Anonymous

Memory Care

Toured community

February 14, 2014

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0

older looking facility 54 p...

older looking facility 54 patients. Small facility. mostly shared rooms

Daughter

Memory Care

Toured community

October 10, 2013

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0

I Like A Lot of Things About Them

That probably would have been my second choice. I like a lot of things about the feel of that place. We met with the director there and I liked her philosophy on a lot of things we talked about. The thing that I didn't like is I don't think there were any private rooms and they also had a situation where they had two rooms which actually would be 4 people sharing one bathroom and I didn't care for that at all. But as far as the feel of the place, I liked it and it seemed like the care was good there.

Satisfied Customer

Memory Care

Family/friend

July 24, 2013

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Good Community

(Activities Not Rated) We chose this community because it was within our budget they were able to offer us the best price. We really like the community so far and she seems to be adjusting fine. We feel like we made the right choice when choosing Oak Park Manor and would recommend them to anyone.

The Claremont Hacienda

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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