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The Cottage at Litchfield Hills

376 Goshen Rd, Torrington, CT 06790

For more information about senior living options:
(866) 374-4058
7.1
Review score
30 reviews
Add review
7.1
Review score
30 reviews
  • 5 star
    60%
  • 4 star
    23%
  • 3 star
    10%
  • 2 star
    0%
  • 1 star
    7%
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The Cottage at Litchfield Hills
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The Cottage at Litchfield Hills
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TVC

Child of resident/client

5.0 out of 5 stars

Endearing Atmosphere

The staff at this establishment are exceptionall friendly and compassionate, creating a warm and inviting atmosphere. Their genuine care and attentiveness make all the difference, ensuring everyone feels valued and comfortable. The teamwork professionalism shines through in their meticulous attention to detail. From start to finish, they go above and beyond to provide a positive experience, making every interaction pleasant and seamless. Their dedication to customer satisfaction is evident in the way they engage with their guests, always with a smile and a willingness to assist. Their commitment to excellence is consistent and impressive. I truly appreciate the welcoming environment they foster, which keeps me as peace knowing my mother is safe. For anyone seeking a place with quality care, I highly recommend this spot.

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The Cottage at Litchfield Hills

The Cottage at Litchfield Hills, located in the heart of Torrington, Connecticut in Litchfield County, close to Routes 8 and 202, is owned by New England-based Northbridge Communities. The Cottage at Litchfield Hills is their first property in Connecticut and 18th senior living community.

The Cottage offers all of the benefits of community living — restaurant-style dining, housekeeping, laundry, transportation, maintenance, cultural programs, daily care, medication management. We take care of the details so you can enjoy doing the things you love most. Independence is treasured at The Cottage, and our exceptional associates, available 24 hours a day, do all they can to enhance a resident's independence and well-being. Our Base level of care and medication management is included in our rate, making it easy to manage finances.

Community Services and Amenities

“Living Well and Loving Life” is our philosophy and emphasized through our unique programs such as "Eat Fresh, Eat Local" — where we partner with local growers and producers of vegetables, fruits, herbs, and seafood providing fresh choices daily to residents. Our S.T.A.R. Club — or Sharp-Thinking Active Residents — offers a full calendar of body works, intellectual stimulation, artists in residence, travel, and adventures for the soul.

The Cottage at Litchfield...

Senior living options offered

  • Assisted Living
  • Memory Care


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Reviews

for The Cottage at Litchfield Hills

7.1 out of 10
Review Score30 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.5
Friendliness
4.8
Care Services
4.5
Staff
4.9
Meals & Dining
4.4
Activities
4.3
Value for Cost
4.1

A Place for Mom has scored The Cottage at Litchfield Hills with 7.1 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, The Cottage at Litchfield Hills has 30 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 30 reviews

Last Updated: 9/4/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

TVC

Memory Care

Family/friend

September 4, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Endearing Atmosphere

The staff at this establishment are exceptionall friendly and compassionate, creating a warm and inviting atmosphere. Their genuine care and attentiveness make all the difference, ensuring everyone feels valued and comfortable. The teamwork professionalism shines through in their meticulous attention to detail. From start to finish, they go above and beyond to provide a positive experience, making every interaction pleasant and seamless. Their dedication to customer satisfaction is evident in the way they engage with their guests, always with a smile and a willingness to assist. Their commitment to excellence is consistent and impressive. I truly appreciate the welcoming environment they foster, which keeps me as peace knowing my mother is safe. For anyone seeking a place with quality care, I highly recommend this spot.

Charley B

Assisted Living

Family/friend

September 4, 2025

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

A nice friendly place

My parents chose the Cottage because of the friendly atmosphere more than anything else. We had toured other assisted living facilities. Some were quite opulent, but none had the friendly engaged atmosphere that the Cottage has. Residents spend a great deal of time outside of their private apartments socializing. I have never entered the building and found the halls and common rooms empty. I certainly saw empty rooms and hallways in the other facilities that I have entered.

Rhonda Strycharz

Memory Care

Family/friend

September 4, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Caring, Kind, and Compassionate

We had to make the decision to put my mom into an assisted living facility after she began rapidly declining with dementia. I wish we were able to get her into The Cottage sooner! The first location, while beautiful, in an affluent area, and with all sorts of bells and whistles, unfortunately offered extremely sub-par care. Our experience with The Cottage has been the polar opposite! While once again, a beautiful facility with all sorts of bells and whistles, the care offered is amazing! They check in on her frequently and encourage her to go to activities. They are gentle with all of the people living in the Memory Care Unit and everyone there is welcoming, friendly, and easy to speak with. We felt welcomed from the moment we moved my mom in and she continues to be happy there. Knowing that she is surrounded by people who not only care, but also understand her needs and moods lightens the load. We highly recommend The Cottage at Litchfield Hills!

Anonymous

Assisted Living

Family/friend

April 9, 2025

1.0 out of 5 stars

Do NOT put your loved ones here!

As a RN myself, I’ve seen several alarming situations that have me looking for a better place for my mother. One incident that was directly related involved management taking 3 days to notify me about an important matter that could’ve resulted in hospitalization. I am extremely dissatisfied and disappointed in myself for not seeing past their facade upon touring the facility prior to moving my mother in. Being in the healthcare field myself, I blame myself for making the wrong choice. Please do not put your loved ones at this facility.

Wendy

Assisted Living

Family/friend

July 22, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
5.0
Meals & Dining
3.0

We Hoped For A Positive Experience

My additional comments would be that unless you are in perfect health, don't go to The Cottage. My mother passed away on [date removed]. At the very end I got her out of there. When we were given a tour it was made to seem like there were varying levels of care and that if my mother needed more care, she would receive more care, but that was not the case... They allowed her to fall repeatedly and she must have been at the hospital with no exaggeration. 20 times for numerous falls, UTIs and This is the number because they just let her sit in a wheelchair all day long, a huge bedsore

Anne W.

Memory Care

Family/friend

December 27, 2023

3.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
1.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Good for seniors in perfect health

If your loved one is in perfect health then this facility maybe a good fit, but if your loved one has any health issues or mobility issues it is not a good choice. I put my mother at the Cottage at Litchfield Hills to try to keep her safe, but sadly she is not. She fell at least 8 to 10 times, and had a couple of bouts of severe dehydration in just over a 2-month period resulting many trips to the hospital. Ultimately I had to bring in additional help from an outside agency since the Cottage at Litchfield Hills is understaffed. The staff is very friendly and helpful but there are not enough people to help all the residentswhen they need help.

Bob S

Assisted Living

Family/friend

August 23, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Staff
5.0

Review for The Cottage at Litchfield Hills

It's a very nice, comfortable place where they try to cater to the patient and there family, as [name removed] did last week for my wife's birthday party, she was very helpful. I'm just happy we were able to get her back from Arkansas to a place close to home that she is comfortable at and we feel we made a good decision and are happy to have her there.

Anonymous

Memory Care

Family/friend

June 9, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Option for Memory Care

It has been a great experience. The staff is very kind and engaging! My mom is in the memory care unit, and they keep her very busy. They know what her interests are and try to include her in activities that would make her feel important. They give her enough support but let her be independent also. My mom loves the food, which is great since she can normally be a pretty fussy eater...

anonymous

Assisted Living

Toured community

January 18, 2023

5.0 out of 5 stars
Verified Review

Community Tour

We had a good tour at The Cottage of Litchfield Hills. I thought it was an excellent facility and on an even par with the other places that we toured. Because they were all so similar to one another, my family member simply chose based on her preferred location.

Debbie

Memory Care

Family/friend

May 18, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Clean, Helpful, Friendliest Community

The community is very clean. The staff keeps the family updated with any questions or concerns about our loved one. The staff and management is very friendly. My loved one is always busy with activities, and this is what I want for my loved one. The community even sent a video of my loved one exercising to me.

Wendy

Assisted Living

Family/friend

March 9, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

I'm feeling settled because my mother is feeling settled.

The staff is really friendly and helpful. Initially they had some trouble working out her medication schedule, but after a couple of weeks it got ironed out. And now everything is running smoothly. My mother is very happy there and feels like it's home.

anonymous

Memory Care

Toured community

March 9, 2022

3.0 out of 5 stars
Verified Review

Tour of The Cottage

I just really did not click with the woman who was giving us the tour. I was not impressed

Robin L.

Assisted Living

Family/friend

February 25, 2022

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.5
Staff
5.0
Meals & Dining
4.5

Our Choice

It is a perfect fit for my loved one. It is a small quaint place with great staff. It has worked out very well for us.

anonymous

Memory Care

Family/friend

September 27, 2021

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
3.0
Staff
4.0
Meals & Dining
5.0

Probably the best of what's available.

The activities are the biggest area for improvement. They don't stick to the activities listed on the calendar. And activities tend to be geared toward the lowest functioning residents. So my mom is struggling, because she's not low functioning and is bored. They don't do enough to take them out of the facility. It seems like they take the first floor people out and about, and the memory care people they just leave there. And that's not the staff's fault per se, probably a management issue. The nursing staff is phenomenal. The CNAs could use a little work. Oftentimes when I go there I see all five of them just sitting there, but the nurses are going and working like crazy all of the time. It's a beautiful facility, and she has a really nice apartment. The food is good too, and not institutional food at all.

Theresa D

Assisted Living

Family/friend

June 2, 2021

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

memory unit

My father has been a resident now for one year. Staff goes beyond, caring, and always updating me with all health issues immediately. They have made both my father's full something that is very important to me. During covid, always receiving email updates with the residents safety the main concern. Did a wonderful job during this past year, health issues. Looking forward his second year as resident, thank you

anonymous

Assisted Living

Family/friend

June 2, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Resident friendly

We chose The Cottage because the recommendations for this facility were very good so we went with this one. The room sizes here are very good. The staff members are also great with communication with everything that has been going on. They are very accommodating and friendly as well and fast with their response time. It has seemed that they are short staffed when it comes to serving meals, so they could use improvement on that. I would recommend to others looking.

Kara J

Assisted Living

Family/friend

February 11, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Fabulous!

Speaking to our loved one she seems to be really enjoying the meals they serve. She was told us she is getting really comfortable and really getting used to things which is a big positive. We definitely think it is worth the value.

Bridget W

Assisted Living

Family/friend

February 5, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Beautiful Place

My mom has been at the Cottage for a year. It is her home now. I am so grateful to the staff for making her feel welcome.

Anonymous

Assisted Living

Family/friend

January 14, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A great place for mom

They have done really well with their covid plan. They facetime us so that we can visit, or we could meet outside for social distance visits. I would definitely recommend this community to others

Anonymous

Memory Care

Family/friend

August 28, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0

Atria Litchfield review

Overall cleaning maintenance is good, but the rooms at this community could use a little more attention. The dining rooms and other main places are kept very clean. The staff is great, we looked at a couple different places and this community is pretty reasonably priced, you get what you pay for. They have entertainment groups come in and play for the residence. The food at Atria is pretty good. They do offer different sizes in rooms, such as studios, one bedrooms and two bedrooms.

The Cottage at Litchfield Hills

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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