2351 North AW Grimes, Round Rock, TX 78665
Anonymous
Spouse or partner of resident/client
A Caring Staff
I would give them a 5 in each category. They really seem to care for their residents & treat them with respect. Yes, we would recommend The Cottages at Chandler Creek community to other families based on the experience so far
Read all reviewsThe Cottages at Chandler Creek
Situated in the growing neighborhood of Round Rock, Texas, close to community parks, schools and medical facilities, The Cottages at Chandler Creek boast comfortable and lavishly furnished interiors for those living with Alzheimer's and other memory disorders. Caregivers are specifically trained to care for those with memory impairments. Residents can enjoy everyday helpful services like bath help, personalized medical assistance, and on-site gourmet chefs serving three nutritious meals and snacks daily. The Cottages are also a pet friendly community. With the State-of-the-art Vigil Dementia System with security features throughout The South Cottage, including motion-sensor and wireless access, relatives can feel confident that their loved ones are safe.
As a memory care only facility, the property features a wander guard system to make sure residents are secure. They also have a beautician on-site. For those who wish to stay active in their worship, religious services are available. Residents also have monthly wellness monitoring and access to mobile lab and x-ray services to make sure their health is taken care of.
The Cottages at Chandler Creek
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
A Place for Mom has scored The Cottages at Chandler Creek with 9.2 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, The Cottages at Chandler Creek has 57 reviews with an average "overall experience" of 4.4 out of 5.
Anonymous
Memory CareFamily/friend
October 6, 2025
I would give them a 5 in each category. They really seem to care for their residents & treat them with respect. Yes, we would recommend The Cottages at Chandler Creek community to other families based on the experience so far
Anonymous
Memory CareFamily/friend
March 19, 2025
Everyone feels like family here! All of the employees get along so well. They are quality staff giving quality care.
Mela S
Memory CareFamily/friend
December 4, 2024
We had to find fast placement for my Mom after she eloped from Assisted Living. The Executive Director was so sweet and accommodating. She helped make it happen quickly and even gave us a bed to use so we could move her in. They worked with us and on move-in day she comforted me when I was worried. They are very responsive with any questions and feedback. I loved that so many of the staff had been there for many many years. All the caregivers I saw interact with me Mom treated her with kindness. They have really fantastic events and activities that my Mom loves, especially all the music and dancing.
Kathleen F
Memory CareFamily/friend
December 29, 2023
I would give all categories a 5--great place! I wish we had found it sooner! The staff made us feel welcome immediately. The care and love they showed my husband was exemplary--he was not just a number. He was only there three weeks, but during that time he was happier than he had been for several months. He even got back the twinkle in his eyes.
Joe Duval
Memory CareFamily/friend
December 18, 2023
I've been POA for my mother for the last year and it's overwhelming. Wish I knew then what I know know, from rehabs to ER's, ICU's lawyers, Asst living and so much more. It's very hard to find a good place as there are mostly not so good facilities. And just because you find one does not mean your loved one will be accepted due to physical conditions. The cottages accepted my mother when others that were much more expensive would not. Take the negative reviews with a grain of salt because I can't begin to say enough good things about [name removed], she loves what she does and treats all residents like family and beyond, way beyond. She knew every resident by name and is a very loving person, same as most the staff. She's old school and transparent same as her assistant [name removed] and we really liked that. The only disappointment is the food which is so so but other than that we were blessed to find her. She is very transparent and goes the extra mile, Kudos [name removed] and the staff, well done!
anonymous
Memory CareToured community
March 1, 2023
The Cottages of Chandler Creek was ice in that they offer care to any stage of Alzheimer's. This is very important when looking for the right location. You won't have to transfer bc they don't do that or can't care for them. [name removed] did a great job helping me...and always followed up
anonymous
Memory CareToured community
August 9, 2022
WE had a really nice tour experience with The Cottages at Chandler Creek. The facility and staff were all very nice, but the size of the rooms for memory care were too small. It just did not fit our needs and what we were looking for.
Michelle S.
Memory CareFamily/friend
July 28, 2022
My experience was wonderful. We felt like our loved one was taken care of well. Whenever we had questions or concerns, the staff was quick to provide answers and allay our fears. They treated Dad like he was their beloved family member. Their full-service was a relief, especially Hospice at the end. It was comforting to know he wasn't suffering or uncomfortable. [name removed] [name removed][name removed] the entire staff was great to work with during a very difficult and stressful time. I would make the same choice for my loved one if we had it to do over again.
Tammy
Memory CareToured community
February 10, 2022
This felt like an older community and not the right fit for my loved one.
anonymous
Memory CareToured community
February 4, 2022
Our family had an in person tour and everybody we met was very nice but was concerning is that there are no bathrooms in the residents room, they have like a community bathroom and we just did not want that.
Anonymous
Memory CareFamily/friend
August 31, 2021
It doesn't have a lot of activities for the residents. Most of the residents sit in wheelchairs in the main space on most days. They cook the same meals most days with no fresh fruits or vegetables. When you call you can bounce around, and it can be difficult to get a hold of anyone.
Anonymous
Memory CareFamily/friend
November 12, 2020
I liked the director of this community, her office was in the same area as everything else so she was not separate, which helped with the cleanliness and overall organization. She was also very friendly. They have a beautiful park behind the facility that the residents could look at. The rooms were excellent, but we did have a problem with maintenance. The bathroom would get clogged and they weren't able to fix it. They would clean it immediately but not really solve the problem. Also, the evening staff would sit around looking at their phones and not really try to pay attention to what is going on.
Jill Campbell
Memory CareFamily/friend
September 2, 2020
My Dad arrived at the Cottages at Chandler Creek in [name removed] and the staff care during COVID pandemic and final stage of my Dad's Alzheimer's illness. We were not able to visit in May & only briefly in June. We were kept informed by staff when anything happened and I called almost daily. As my Dad transition to hospice, Paloma Hospice recommended by [name removed] also gave my Dad compassionate care & kept us informed. The cottages allowed family to come and sit with my father in his room during his last week, which meant a lot. Thank you for loving care of my Dad.
Sarah Diafi
Memory CareFamily/friend
August 27, 2020
My mom is 91, and has advanced Alzheimer's. I have had her in a few different places, and the same problems kept coming up. Unfortunately, I cannot care for her myself. So, after the last place tanked, I reluctantly began the search for another place. I stumbled onto the Cottages, and I can finally say Eureka! I have found it!. The facility is spacious, with 4 interconnected family rooms, and two great big dining tables situated next to an actual kitchen where you can see the food being prepared. Its big enough for my mom to pace, but not big enough to get lost in. The food, always an issue at the other places, is actually very good. Steaming bowls of chicken pot pie, chicken noodle soup with home-made noodles, always seconds available. But the big draw is the staff. They are very caring and kind. Whenever I call, the phone is answered right away, and I speak to an actual staff member immediately. If I ask to speak to my mom, they put her on the phone right away. I feel as hands on as possible without her living with me, and that is new. And they have a very reasonable price. So, the facility, the food and the staff are stellar. Finally, I can RELAX!
Anonymous
Memory CareFamily/friend
February 5, 2019
First I would like to say that the facility is always very clean and the patients are very well taken care of. The food is really good and they always have activities to keep the patients entertained! The weekday nurse is always caring and kind. She goes above and beyond for both the residents and their loved ones. The reason I am giving a less than perfect rating is the administrator. She seems very attentive at first and no follow thru. It seemed everything was put off for others to do. Once we moved my grandpa into the facility she was never around and didn't seem to care. The long term care insurance was not billed properly or sent in a timely manner. When he passed away she didn't even visit us or give condolences. My aunt didn't receive her refund for months and the administrator stopped responding to emails or phone calls. The overall experience was good but I believe her multiple oversights made it more difficult for our family overall dealing with the passing of my grandfather.
Anonymous
Memory CareFamily/friend
January 22, 2018
It was a very difficult decision to put our loved one in a care facility, but when we could no longer take care of her at home, we had no choice. Thankfully, the staff at the Cottages were so wonderful that our fears and concerns were quickly taken away. They have a great team of caregivers, always patient and loving to the residents and family. I would highly recommend this facility to anyone looking for a “home like” setting for their loved ones with Alzheimer’s.
Regina Whelpley
Memory CareFamily/friend
January 17, 2018
He was only there three months before his passing but I found the cottages to be very responsive to the needs of my husband, very upbeat. The North cottage was very clean and home-like. It was delighted to have a small group for dining. The nurses and aides were attuned to his needs. My concerns and fears were addressed and put to rest at this facility. I was able to have a restful night knowing he was getting excellent care.
Anonymous
Memory CareFamily/friend
December 18, 2017
My Mom lived here for a few months. I felt like the general care was good but my biggest problem there was that so many of the residents seemed to need more care than my Mom did so it was difficult for her to find people to actually converse with and relate to. I also had trouble with getting answers from the staff. I would call and leave messages and no one would call me back, I had a hard time finding out things, and the staff just didn’t seem to be willing to communicate. I know it’s probably harder and more time consuming for them but it was very frustrating to me and made it difficult for me to get a good feeling about her staying there. The staff that worked at night was also very limited in their ability to speak English so it was very difficult to speak with them about things or ask them questions.
Brenda Lee Goforth
Memory CareFamily/friend
November 23, 2017
A great place where they care about the residents. The staff is very friendly and seem to have been working there for a long time.
Anonymous
Memory CareFamily/friend
November 23, 2017
Some problems with turnover, but most of the staff are very attentive and friendly. Homey, warm atmosphere. Residents are well-cared for and lots of activities.
The Cottages at Chandler Creek
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.