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The Cottages at Lacey

8570 Martin Way E., Lacey, WA 98516

For more information about senior living options:
(866) 374-4058
6.0
Review score
3 reviews
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6.0
Review score
3 reviews
  • 5 star
    33%
  • 4 star
    0%
  • 3 star
    0%
  • 2 star
    0%
  • 1 star
    67%
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The Cottages at Lacey
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The Cottages at Lacey
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The Cottages at Lacey in google map

Robert H

Child of resident/client

5.0 out of 5 stars

Wonderful, Caring community.

My mother has been diagnosed with Alzheimer's. We placed her after an extensive search in the local area to the Cottages of Lacey. They group people mostly according to their stage of dementia and the amount of care they need. In my year of visiting with my mother on a very regular basis, I have witnessed the amount of wonderful care she's received there. All the staff know her, talk to her and genuinely care. They hire people who are natural care-givers. It's obvious. The care-givers approach their job with love. I've been very impressed--and after 1 year, can say I feel very good about my decision to have my mom be a resident at the Cottages. I can't speak highly enough about them.

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The Cottages at Lacey

The Cottages at Lacey in Lacey, WA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Memory Care

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Reviews

for The Cottages at Lacey

6.0 out of 10
Review Score6 reviewsWrite a review
Overall Experience
2.3
Cleanliness
3.0
Friendliness
2.3
Care Services
2.3
Staff
2.3
Meals & Dining
2.5
Activities
3.0
Value for Cost
2.7

A Place for Mom has scored The Cottages at Lacey with 6 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Cottages at Lacey has 6 reviews with an average "overall experience" of 2.3 out of 5.

Filters

1-6 of 6 reviews

Last Updated: 7/2/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Robert H

Memory Care

Family/friend

July 2, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Wonderful, Caring community.

My mother has been diagnosed with Alzheimer's. We placed her after an extensive search in the local area to the Cottages of Lacey. They group people mostly according to their stage of dementia and the amount of care they need. In my year of visiting with my mother on a very regular basis, I have witnessed the amount of wonderful care she's received there. All the staff know her, talk to her and genuinely care. They hire people who are natural care-givers. It's obvious. The care-givers approach their job with love. I've been very impressed--and after 1 year, can say I feel very good about my decision to have my mom be a resident at the Cottages. I can't speak highly enough about them.

Robert H

Memory Care

Family/friend

July 2, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Wonderful, Caring community.

My mother has been diagnosed with Alzheimer's. We placed her after an extensive search in the local area to the Cottages of Lacey. They group people mostly according to their stage of dementia and the amount of care they need. In my year of visiting with my mother on a very regular basis, I have witnessed the amount of wonderful care she's received there. All the staff know her, talk to her and genuinely care. They hire people who are natural care-givers. It's obvious. The care-givers approach their job with love. I've been very impressed--and after 1 year, can say I feel very good about my decision to have my mom be a resident at the Cottages. I can't speak highly enough about them.

Mark S

Memory Care

Family/friend

May 28, 2024

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Terrible

We placed my wife's mother at the Cottages last June. We discovered that Shirley was not being taken care of well. My wife often had to change her mother's clothing that had not been changed in many days. This included very soiled underwear. We had to transition my mother-in-law from Idaho Medicaid to Washington Medicaid which caused a delay in payment to the Cottages. During this process, knowing full well that they would be paid by medicaid, they threatened us, either pay or move her out. They know that medicaid beds are very hard to find, and use this strategy to force you to pay before the medicaid process is finished. We took out a loan to pay this, fearing she would have no where to go. Make sure your are medicaid approved before placing your loved one at the Cottages.

Mark S

Memory Care

Family/friend

May 28, 2024

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Terrible

We placed my wife's mother at the Cottages last June. We discovered that Shirley was not being taken care of well. My wife often had to change her mother's clothing that had not been changed in many days. This included very soiled underwear. We had to transition my mother-in-law from Idaho Medicaid to Washington Medicaid which caused a delay in payment to the Cottages. During this process, knowing full well that they would be paid by medicaid, they threatened us, either pay or move her out. They know that medicaid beds are very hard to find, and use this strategy to force you to pay before the medicaid process is finished. We took out a loan to pay this, fearing she would have no where to go. Make sure your are medicaid approved before placing your loved one at the Cottages.

Anonymous

Memory Care

Family/friend

March 29, 2021

1.0 out of 5 stars
Verified Review
Friendliness
1.0
Value for Cost
2.0
Care Services
1.0
Staff
1.0

I Would not place my worst enemy at this community, do not do it

The staff would freak out over everything. The staff would call me at anytime of the night. Over one situation they had 10 staff members call me about it. It was stressful and would tell different stories to each family member. My loved one was there for less than two days.

Anonymous

Memory Care

Family/friend

March 29, 2021

1.0 out of 5 stars
Verified Review
Friendliness
1.0
Value for Cost
2.0
Care Services
1.0
Staff
1.0

I Would not place my worst enemy at this community, do not do it

The staff would freak out over everything. The staff would call me at anytime of the night. Over one situation they had 10 staff members call me about it. It was stressful and would tell different stories to each family member. My loved one was there for less than two days.

The Cottages at Lacey

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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