Anonymous
Independent LivingResident/client
October 22, 2025
Review for The Crestone
The staff is outstanding, the food is good but service is not always consistent.
21810 W 119th St, Olathe, KS 66061

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Assisted Living
Memory Care
Independent Living

21810 W 119th St, Olathe, KS 66061

6335 Maurer Road, Shawnee, KS 66217

101 W 151st St, Olathe, KS 66061

12340 Quivira Road, Overland Park, KS 66213
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
1
Memory Care
for The Crestone
A Place for Mom has scored The Crestone with 8.9 out of 10 using our proprietary review score based on 26 reviews in the last 2 years. Over all time, The Crestone has 28 reviews with an average "overall experience" of 4.1 out of 5.
Anonymous
Independent LivingResident/client
October 22, 2025
The staff is outstanding, the food is good but service is not always consistent.
Anonymous
Independent LivingResident/client
October 22, 2025
The staff is outstanding, the food is good but service is not always consistent.
Anonymous
Independent LivingResident/client
October 15, 2025
The Crestone has great residents and yes I would recommend this community to other families based on the experience so far.
Anonymous
Independent LivingResident/client
October 15, 2025
The Crestone has great residents and yes I would recommend this community to other families based on the experience so far.
Anonymous
Independent LivingResident/client
October 8, 2025
Mainly because a new building with kinks that took awhile to work out. The size of my one bedroom apt is good, though some quirks in design of kitchen I would have changed. The residence are lovely and we have a cozy down to earth community. Personnel good though keeping kitchen help has been an issue, but that's more an arrow management problem. It's attractive and clean.
Anonymous
Independent LivingResident/client
October 8, 2025
Mainly because a new building with kinks that took awhile to work out. The size of my one bedroom apt is good, though some quirks in design of kitchen I would have changed. The residence are lovely and we have a cozy down to earth community. Personnel good though keeping kitchen help has been an issue, but that's more an arrow management problem. It's attractive and clean.
Anonymous
Independent LivingFamily/friend
October 6, 2025
It's been a very good experience so far - facility is very nice - some staff turnover with housekeeping but they do a good job - food service sometimes slow but overall very good - having PT onsite is very convenient and they are wonderful!
Anonymous
Independent LivingFamily/friend
October 6, 2025
It's been a very good experience so far - facility is very nice - some staff turnover with housekeeping but they do a good job - food service sometimes slow but overall very good - having PT onsite is very convenient and they are wonderful!
Mostly Concerned
Assisted LivingFamily/friend
September 3, 2025
While Crestone presents as a well organized and clean community, it is anything but. The executive director is unprofessional, ignores obvious needs of residents, deflects and avoids common questions, and ultimately does little to better the experience of her residents. This lack of leadership trickles to the wellness staff, and the dining staff- each with large turnovers impacting care. Crestone has potential, but mostly they are concerned with image. I was disappointed in the care provided to my loved one. I will say there are kind people there, just not the ones that influence the other all experience.
Mostly Concerned
Assisted LivingFamily/friend
September 3, 2025
While Crestone presents as a well organized and clean community, it is anything but. The executive director is unprofessional, ignores obvious needs of residents, deflects and avoids common questions, and ultimately does little to better the experience of her residents. This lack of leadership trickles to the wellness staff, and the dining staff- each with large turnovers impacting care. Crestone has potential, but mostly they are concerned with image. I was disappointed in the care provided to my loved one. I will say there are kind people there, just not the ones that influence the other all experience.
Lin Barber
Independent LivingFamily/friend
August 29, 2025
Food service issues remain a problem. Loss of staffing has reoccurred throughout the year. The Bistro is rarely stocked, and it used to be a daily choice for those who needed to grab and go. Many meals take an hour, and food is not always warm by then. It used to be great when it opened.
Lin Barber
Independent LivingFamily/friend
August 29, 2025
Food service issues remain a problem. Loss of staffing has reoccurred throughout the year. The Bistro is rarely stocked, and it used to be a daily choice for those who needed to grab and go. Many meals take an hour, and food is not always warm by then. It used to be great when it opened.
Anonymous
Assisted LivingFamily/friend
July 23, 2025
It was very clean. I liked that it was a smaller facility. There were immediate openings. I really liked their memory care manager [name removed] he seemed very genuine. They also are moderately priced and no buy in.
Anonymous
Assisted LivingFamily/friend
July 23, 2025
It was very clean. I liked that it was a smaller facility. There were immediate openings. I really liked their memory care manager [name removed] he seemed very genuine. They also are moderately priced and no buy in.
Anonymous
Independent LivingFamily/friend
June 10, 2025
We truly felt the camaraderie of the residents each time we visited The Crestone and that has proven part of the culture each time we visit mom. The facility itself is by far the most accessible and safe, especially the full size washer and dryer that can be easily reached by our rather petite mom. The only box Crestone did not check was in-person worship services or consistent group transport to a local church.
Anonymous
Independent LivingFamily/friend
June 10, 2025
We truly felt the camaraderie of the residents each time we visited The Crestone and that has proven part of the culture each time we visit mom. The facility itself is by far the most accessible and safe, especially the full size washer and dryer that can be easily reached by our rather petite mom. The only box Crestone did not check was in-person worship services or consistent group transport to a local church.
Barry
Independent LivingFamily/friend
June 9, 2025
New construction always means there are things that have to be redone. It seems like they have spent the first year re-doing some things like carpet. At least they are addressing things rather than just settling. They have had trouble maintaining kitchen staff so the dining experience is not what they advertised. I think it will get better if they can find stability in the dining staff.
Barry
Independent LivingFamily/friend
June 9, 2025
New construction always means there are things that have to be redone. It seems like they have spent the first year re-doing some things like carpet. At least they are addressing things rather than just settling. They have had trouble maintaining kitchen staff so the dining experience is not what they advertised. I think it will get better if they can find stability in the dining staff.
Anonymous
Independent LivingResident/client
April 15, 2025
The food service promised has not always been delivered. There has been a problem hiring/keeping kitchen staff. Also, the place is new and having "growing pains." I expect things will get sorted out in due time.
Anonymous
Independent LivingResident/client
April 15, 2025
The food service promised has not always been delivered. There has been a problem hiring/keeping kitchen staff. Also, the place is new and having "growing pains." I expect things will get sorted out in due time.
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Kansas regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Kansas regulations for Assisted Living.
The Crestone offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored The Crestone 8.2 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (913) 600-2250 to reach a resident at The Crestone.

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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