About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2026 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2026 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2026 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
Senior Living Awards
Add Review
(866) 388-7494
Talk to a local advisor for FREE

Answer a few questions to get personalized results

Who are you searching for?

The Garden Plaza at Cleveland

3500 Keith St NW, Cleveland, TN 37312

For more information about senior living options:
(866) 374-4058
9.2
Review score
19 reviews
Add review
9.2
Review score
19 reviews
  • 5 star
    74%
  • 4 star
    26%
  • 3 star
    0%
  • 2 star
    0%
  • 1 star
    0%
See all reviews
8.0
Review score
636 reviews
40 facilities
SaveShare
The Garden Plaza at Cleveland
SaveShare
The Garden Plaza at Cleveland community exterior
17 photos8 floor plans
The Garden Plaza at Cleveland in google map

JH

Resident/client

5.0 out of 5 stars

Review for The Garden Plaza at Cleveland

Garden Plaza Cleveland gets a rating of five, activities and personnel are top drawer, excellent. Cleaning is great. Facility is great.. Physical Therapy and speech therapy are great. Menu is good, but not great..

Read all reviews

The Garden Plaza at Cleveland

The Garden Plaza at Cleveland offers independent and assisted living to seniors in Cleveland, Tennessee. The peaceful courtyards and water fountain will draw you in — where you’ll notice lovely design features, like the high-domed ceiling and natural wood in the living room. The courteous staff welcomes you and aims to help you feel at home.

From here, you can enjoy distant views of the Appalachian Mountains, and the neighboring city of lively Chattanooga is just a short distance away. With plenty of options nearby, and The Garden Plaza community, you can experience country nostalgia and that Southern charm and hospitality at its best. Explore local history and anthropology at the Museum Center at 5ive Points, which shares Cherokee heritage with the community. Plenty of shopping and restaurants are also nearby, so a trip for goods and amenities is never too far away.

Community Amenities and Services

You can add as many activities to your calendar you like in this vibrant community. Regular activities include aquafitness, brain games, jewelry making, comedy hour, sing alongs, church services, outings, and more. There’s plenty of fun common areas for you to explore, too. Invite a neighbor to join you on the shuffleboard court or...

Senior living options offered

  • Assisted Living
  • Independent Living

Is this your business?

Reviews

for The Garden Plaza at Cleveland

9.2 out of 10
Review Score19 reviewsWrite a review
Overall Experience
4.7
Cleanliness
4.8
Friendliness
4.7
Care Services
4.5
Staff
4.8
Meals & Dining
4.3
Activities
4.6
Value for Cost
4.5

A Place for Mom has scored The Garden Plaza at Cleveland with 9.2 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, The Garden Plaza at Cleveland has 19 reviews with an average "overall experience" of 4.7 out of 5.

Filters

1-19 of 19 reviews

Last Updated: 8/28/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

JH

Assisted Living

Resident/client

August 28, 2025

5.0 out of 5 stars
Verified Review

Review for The Garden Plaza at Cleveland

Garden Plaza Cleveland gets a rating of five, activities and personnel are top drawer, excellent. Cleaning is great. Facility is great.. Physical Therapy and speech therapy are great. Menu is good, but not great..

Anonymous

Independent Living

Resident/client

November 19, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0
Meals & Dining
4.0

A pleasant situation for senior living.

l have been involved in so many outside activities. I'm not position to judge. I continue to drive an automobile, but based on the experience I have had so far I would recommend this community to other families.

Anonymous

Assisted Living

Resident/client

October 17, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
2.0

Review for The Garden Plaza at Cleveland

I don't like the food, but I do feel safe here

Anthony

Independent Living

Family/friend

October 17, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Nice pleasant community

I would rate Garden Plaza Independent Living 5 stars across the board. Mom has had a good experience with all the staff and has participated in a variety of activities. Overall it's a good value for the level of service provided. I have also been there many times and every interaction has been nice, pleasant and professional

Patsy

Independent Living

Family/friend

January 11, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

My loved one is a resident at The Garden Plaza at Cleveland and he loves it there. Very impressive place and staff. I would and have recommended it to others.

Cynthia

Independent Living

Resident/client

December 6, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Old age and living can be luxurious

The Garden Plaza at Cleveland community is lovely with everything you could want in the apartments. It is a beautiful building with great seating areas throughout the community.

Andrea

Independent Living

Family/friend

June 8, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0

Recommended

My mother is a current resident at The Garden Plaza at Cleveland. Everything has been great with our experience here so far. The cleanliness and friendliness are great. The staff and value for cost are also great. I would recommend this facility to family and friends.

Troy

Independent Living

Family/friend

May 16, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

The Garden Plaza at Cleveland is a great place to call home

At The Garden Plaza at Cleveland, everyone on staff is so very friendly and willing to help at any time. The housekeeping is first-rate and all of the housekeeping staff members are great. The food is okay, some meals are better than others. They have been struggling a bit with serving meals because they don't have enough servers, but they are working very hard to hire more people in order to serve the residents in a more timely manner.

Anonymous

Independent Living

Resident/client

April 24, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

It's going to be expensive yes, come and look

I'm a resident at The Garden Plaza at Cleveland. The staff is very friendly. The housekeeping is good. The meals are a hit and miss. I'm not sure if I would recommend this facility to family and friends.

Denise

Independent Living

Family/friend

April 4, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0

A wonderful community for loved ones, would recommend, friendly and caring staff!

Overall, the Garden Plaza is a wonderful place for mom and the staff are all very pleasant and helpful. There's not a better place for mom! She's very happy there, Mom doesn't like the food because she doesn't go to the dining room and hasn't participated in any activities yet...not that the staff hasn't tried, repeatedly. She just prefers to be very reclusive.

anonymous

Assisted Living

Toured community

August 22, 2022

5.0 out of 5 stars
Verified Review

tour review

Mary H

Assisted Living

Family/friend

June 17, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Happy with our choice

My Mom loves it here at Garden Plaza, we are very satisfied with everything. She has already made so many new friends & loves all the activities they offer. We are very pleased with the whole experience.

anonymous

Assisted Living

Family/friend

June 7, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.5
Care Services
4.0
Staff
5.0
Meals & Dining
4.0

Very happy with our choice.

We visited several facilities, and The Garden Plaza at Cleveland was the best we saw. We're very happy with our choice and have had a good experience so far. The staff is very friendly and helpful. My mother can be particular about the food but is warming up to it. The facility physically is very nice as well, especially if you're a more active senior.

Jennie

Assisted Living

Family/friend

March 7, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Mom is happy

My mom is very happy here at The Garden Plaza at Cleveland, it is a great place. She is happier than she has been in a long time.

anonymous

Assisted Living

Toured community

October 14, 2021

4.0 out of 5 stars
Verified Review

My tour review

This community was beautiful, like walking into a cruise ship, well maintained, nice dining, very clean but the apartment size was too small for me.

Christie C

Assisted Living

Toured community

October 8, 2021

5.0 out of 5 stars
Verified Review

My tour review

This community is very nice and they did a very good job with the tour. They also did not have the comprehensive care package that we were looking for as well as that connection or feeling we were looking for with the community.

Ed and Sharon James

Independent Living

Resident/client

September 28, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Meals & Dining
5.0

Lovely Place

We chose Garden Plaza mainly due to the location of the facility. We really lucked out and love it here and everything they have to offer. It is a wonderful place for people who need light house-keeping and meals cooked. I would absolutely recommend.

FDR

Independent Living

Family/friend

August 31, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0
Meals & Dining
5.0

The best retirement home in the area.

This place is one of the best retirement centers I've ever been in, and I've been in a bunch of them. Their opening sales staff who introduce you and show you around are very thorough, very kind, and they listen. They're very attentive to what you have to say. I would recommend it to anybody who wanted to go into a retirement home. The head manager is phenomenal, just one of the best. His assistant is phenomenal as well. And she is actually the one who takes you around and shows you the apartments and amenities, and talks with you about what to expect, pricing, things of that nature. We had a very good experience with her as well. I think our loved one is getting a very good value for the room that she has and the amenities that they offer. The apartments and grounds are all very well kept, and the apartment is very sufficient for her needs. She's very happy with it. In fact, she's the happiest she's been in years.

Don Stovall

Independent Living

Family/friend

June 8, 2021

4.5 out of 5 stars
Verified Review

Would Recommend Garden Plaza

I think my friend is really enjoying it. If I was going to pick a place to go, I would go to Garden Plaza. For one thing, it's reasonable compared to other places. And it's very nice accommodations. I know my friend is happy there, and we're very pleased that he's there as well.

The Garden Plaza at Cleveland

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around The Garden Plaza at Cleveland

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

Back to top