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The Grand Hills Castle

13050 Cleveland Avenue, New Berlin, WI 53151

For pricing & availability:
(866) 374-4058
7.0
Review score
7 reviews
Add review
7.0
Review score
7 reviews
  • 5 star
    57%
  • 4 star
    29%
  • 3 star
    0%
  • 2 star
    14%
  • 1 star
    0%
See all reviews
7.8
Review score
25 reviews
10 facilities
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The Grand Hills Castle
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The Grand Hills Castle hallway
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The Grand Hills Castle in google map
street view of The Grand Hills Castle

Anonymous

Loved one of resident/client

4.0 out of 5 stars

Recommended

Seemed to be a smooth process. My loved one had a lot of the paperwork move in work. We would recommend the facility. The best thing is all residents can walk around the facility, they are not locked in. They get a bracelet to wear that activates alarm if they try to access outside without supervision. A nice enclosed courtyard. Staff seems nice. Food is okay, but nothing special. They have activities that my mom participates in, like an exercise class, and cream socials.

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The Grand Hills Castle

The Grand Hills Castle, a Castle Senior Living community, provides assisted living and memory care in the embrace of timbered acreage adjacent to a golf course in New Berlin, Wisconsin. Our stone-accented, craftsman-style community building features modern interiors with floor-to-ceiling windows that provide pleasant, natural lighting in our many common areas found along the stretches of our indoor, streetscape promenade. Shop-like entrances with iron sconces and signs showcase the numerous possibilities for relaxation and engagement as you walk along the plant-lined walkway, all complemented by the homelike serenity found by our fireplace or in our residents’ new homes.

Community Amenities and Services

Residents of The Grand Hills Castle can rest assured knowing they’ll receive the personalized care they need from our professional staff, who provide top-notch assisted living and memory care around the clock. Our on-site nurses and memory care staff — along with other medical professionals — meet individual needs with compassion and care with services like physical therapy, medication management, incontinence care, and more. With fresh, healthy meals served in our restaurant-style dining room and housekeeping and laundry taken care of by our staff, residents have the freedom to explore our community’s countless options for entertainment and luxury.

With wellness at...

Senior living options offered

  • Assisted Living
  • Memory Care

The Grand Hills Castle

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Grand Hills Castle

7 out of 10
Review Score7 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.8
Friendliness
4.6
Care Services
4.8
Staff
4.0
Meals & Dining
3.7
Activities
4.6
Value for Cost
4.3

A Place for Mom has scored The Grand Hills Castle with 7 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Grand Hills Castle has 7 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-7 of 7 reviews

Last Updated: 12/30/23

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

December 30, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
3.0

Recommended

Seemed to be a smooth process. My loved one had a lot of the paperwork move in work. We would recommend the facility. The best thing is all residents can walk around the facility, they are not locked in. They get a bracelet to wear that activates alarm if they try to access outside without supervision. A nice enclosed courtyard. Staff seems nice. Food is okay, but nothing special. They have activities that my mom participates in, like an exercise class, and cream socials.

Gail

Memory Care

Family/friend

May 5, 2023

2.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Mom loved The Grand Hills Castle!

I always thought it was a great place, and I still do. Mom loved living there. The problem is my mother passed away two months ago and first they told me I don't get her security deposit back. I had to go up to the higher levels, then they told me I do get part of her security deposit back. Still waiting on it. It's the management that does not know what each one is doing. Sad but true. No matter what has occurred since mom's death, she absolutely loved living there and that was the most important thing for us kids.

Jan

Assisted Living

Family/friend

April 26, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

The Grand Hills Castle review

My mother loved the place and she was very happy there. My mom liked that they brought a priest for mass. She liked the activities they had and food was good. I would recommend The Grand Hill Castle to other families.

Anonymous

Assisted Living

Toured community

September 7, 2021

4.0 out of 5 stars
Verified Review

My Review of The Grand Hills Castle

This was a nice community.

anonymous

Assisted Living

Toured community

July 9, 2021

5.0 out of 5 stars
Verified Review

My review of The Grand Hills Castle (Castle Senior Living)

Our family was able to have an in person tour and it was very nice, it was before the pandemic so we were able to see a lot of what the community had to offer.

Anonymous

Memory Care

Toured community

September 4, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Family care. Nice room. More expensive plus incontinent supplies plus bed alarm.

Anonymous

Memory Care

Family/friend

June 9, 2020

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.5
Care Services
5.0
Activities
4.5

Lovely facility with many services

It is a lovely facility. They offers a lot of services. The staff provides good care. The staff in the memory care staff could use more training to help better engage the memory care residents.The layout is wonderful. The outdoor space could be larger and use a wider walking path.

The Grand Hills Castle

Neighborhoods

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Map of the neighborhood around The Grand Hills Castle

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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