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The Haven at North Hills Senior Residence

1 Windsor Way, Pittsburgh, PA 15237

For pricing & availability:
(866) 374-4058
5 reviews
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8.7
Review score
1413 reviews
36 facilities
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The Haven at North Hills Senior Residence
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Beth S

Child of resident/client

5.0 out of 5 stars

Caring staff

We placed our mom in The Haven six months ago. We have been pleased with her experience there. The staff is friendly and helpful. And very kind to my mom. We would recommend this facility to friends and family. We are thankful someone recommended it to us.

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The Haven at North Hills Senior Residence

Nestled in the city of Pittsburgh, The Haven at North Hills is more than just a memory care facility — it’s a memory care and assisted living community that offers each individual the attentive, personalized care they deserve. The thoughtful team strives to empower residents, improve quality of life, enhance dignity, honor choice, support independence, and promote positive well-being.

On top of care, the community offers a range of enticing amenities and activities. From cozy nooks to tree-lined walking paths, residents can enjoy spending their time however they please. Plus, the grand city of Pittsburgh offers a variety of parks, shops, restaurants, and attractions within reach. At The Haven at North Hills, every minute is filled with joy, fun, and relaxation!

The Haven at North Hills Senior Residence Details

The community’s memory care program is inspired by the Montessori methodology to promote six pillars of wellness. With activities that are built around physical engagement, sensory stimulation, spiritual support, social connection, intellectual discovery, and emotional expression, residents will recall treasured memories and have new, meaningful experiences.

And when it comes to personal care services, the professional staff takes a person-centered approach that is based on each resident’s lifetime routine. Staff gladly provides health monitoring, medication...

Senior living options offered

  • Assisted Living
  • Memory Care

The Haven at North Hills Senior Residence

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Haven at North Hills Senior Residence

Overall Experience
3.7
Cleanliness
3.7
Friendliness
3.7
Care Services
3.2
Staff
5.0
Meals & Dining
5.0
Activities
3.5
Value for Cost
3.5

A Place for Mom has scored The Haven at North Hills Senior Residence with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Haven at North Hills Senior Residence has 5 reviews with an average "overall experience" of 3.7 out of 5.

Filters

1-5 of 5 reviews

Last Updated: 12/2/22

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Beth S

Assisted Living

Family/friend

December 2, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Caring staff

We placed our mom in The Haven six months ago. We have been pleased with her experience there. The staff is friendly and helpful. And very kind to my mom. We would recommend this facility to friends and family. We are thankful someone recommended it to us.

Anonymous

Memory Care

Family/friend

October 2, 2020

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Negative experience

Beware! Up until the past couple of weeks my family was satisfied with the care my mother received at the Haven. Recently we were informed that Covid 19 had been found at the Haven. This week my mother developed a fever, and the staff at the Haven sent her to Allegheny General. She has tested positive for the virus but has remained a symptomatic for several days. The hospital is ready to discharge her but the Haven has refused to allow her back. They have stated that they are not equipped to handle residents with Covid despite the fact that she got it while in their care. My father paid her bill for the month of October and as of [date removed] they are refusing to issue a refund. She had a private room at the facility and quarantined there in May when she was first admitted We are now scrambling to find a safe place for mom. The situation is intolerable. They have had six months to formulate a working plan for this eventuality and gave us absolutely no indication that this was a possibility. They have absolutely handled this with a distinct lack of professionalism and compassion. We are horrified.

Anonymous

Memory Care

Toured community

November 4, 2014

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Very nice

Very nice but due to cost, semi private was the only option.

mj

Memory Care

Family/friend

December 12, 2013

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Excellent Facility

Placing my mother in assisted living was one of the most difficult decisions I ever made in my life, however, I see now it was one of the best. I cannot express in words the gratitude I have for the care the staff takes of my mother, they are wonderful and feel very blessed to have found this facility.

A Place For Mom Customer

Memory Care

Toured community

December 28, 2012

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

i was very impressed with the Haven a...

i was very impressed with the Haven and the director was so enthusiastic and helpful, My hesitation is unlocked doors.

The Haven at North Hills Senior Residence

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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