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The Lodge at Old Trail

330 Claremont Lane, Crozet, VA 22932

For more information about senior living options:
(866) 374-4058
11 reviews
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  • 5 star
    55%
  • 4 star
    0%
  • 3 star
    27%
  • 2 star
    9%
  • 1 star
    9%
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6.1
Review score
12124 reviews
26418 facilities
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The Lodge at Old Trail
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The Lodge at Old Trail
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The Lodge at Old Trail in google map

Grateful Daughter

Family/friend

4.5 out of 5 stars

Mom's Home

My Mother has been making her home at the Lodge at Old Trail for 4 years now. She enjoys having an outdoor balcony where she can bird watch and have her plants. My Mom has a cat and many of her neighbors have pets as well. The Lodge is lovely, and offers many events and programs for it's residents. The staff has always been very responsive to any concerns or suggestions we have had pertaining to Mom's well being. I truly believe that Mom's health and continued mental stability are a direct result of the team effort between the staff at the Lodge and our family.

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The Lodge at Old Trail

The Lodge at Old Trail in Crozet, VA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

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Reviews

for The Lodge at Old Trail

11 reviewsWrite a review
Overall Experience
3.6
Cleanliness
4.0
Friendliness
3.6
Care Services
3.4
Activities
3.9
Value for Cost
3.5

A Place for Mom has scored The Lodge at Old Trail with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Lodge at Old Trail has 11 reviews with an average "overall experience" of 3.6 out of 5.

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1-11 of 11 reviews

Last Updated: 3/30/17

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Grateful Daughter

Memory Care

Family/friend

March 30, 2017

4.5 out of 5 stars
Cleanliness
5.0
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
5.0

Mom's Home

My Mother has been making her home at the Lodge at Old Trail for 4 years now. She enjoys having an outdoor balcony where she can bird watch and have her plants. My Mom has a cat and many of her neighbors have pets as well. The Lodge is lovely, and offers many events and programs for it's residents. The staff has always been very responsive to any concerns or suggestions we have had pertaining to Mom's well being. I truly believe that Mom's health and continued mental stability are a direct result of the team effort between the staff at the Lodge and our family.

Anonymous

Memory Care

Family/friend

August 24, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Great Care

I am very pleased with the care thatwas given to me at this community. The room and the grounds are very nice and well kept. Alot of activities for me to choose from. The staff here is excellent and are always offering assistance for my needs. I am please with the food that is served. I feel that I am really getting great care for a good value. I would highly recommend this for other families that are needing good care for loved ones.

Anonymous

Memory Care

Resident/client

July 25, 2016

4.5 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.5
Care Services
4.5
Activities
5.0

The Lodge is my wonderful new home

Living the good life is very close at The Lodge at Old Trail. It is located in a scenic small town in central Virginia, adjacent to a new housing/commercial/golf community. The building is pretty, decorated beautifully. Fine art decorates the walls. The halls are wide, the windows are oversized to let in maximum light, and the ceilings are tall. These things are important because living in a beautifully appointed building makes a difference in one's quality of life. New residents are welcomed with a series of 'hospitality dinners' where for three nights, residents sign up to have dinner with the newcomer, so at the end of the three nights you know fifteen people by name. It is a wonderful way to break the ice. My experience has been wonderful, and I see that my new neighbors are contented and happy, and that we all feel safe in The Lodge. I recommend it 100%

Anonymous

Memory Care

Family/friend

June 26, 2015

1.5 out of 5 stars
Cleanliness
3.0
Friendliness
1.0
Value for Cost
2.0
Care Services
1.5
Activities
3.0

Kicked out with no where to go!

We had a great initial feeling of the Lodge. My mom moved into the Independent side and things were great while living independently. But when my mother's health declined and she needed to be moved to the Assisted Living side on a temporary basis, things went downhill. My mother was left in her room, with no communication and very little interaction. The nursing staff did very little for her the few times they entered her room. After a small stay in the hospital, my mom was basically told she wasn’t able to go back to the Lodge due to not having a permanent room available to her on the Assisted Living side. The family didn't receive any warning from the facility or the staff that she was being kicked out! So on a Friday afternoon we were scrambling to find her a new “home”! This was horrible for her, and very stressful for the family. The conversation between Judy, the Executive Director of the Lodge and the case manager during hospital discharge was embarrassing. Judy was rude, yelling, verbally demanding, and talking negatively about my mom/family. I have never witnessed something so embarrassing! It was at this time that it was brought to my attention that this wasn't the first time someone had been unexpectedly kicked out of the Lodge and treated so poorly. The Lodge has a great appearance and lots of appealing amenities. But the most important factor when looking for a new home should be the level of care your family member will receive. Please choose wisely when looking at the Lodge. We were lead to believe the 3 levels of care were available to us, and my mother's needs would be met. But don’t be fooled like we were. Looking back, being kicked out was a good thing, as the care she received when she moved out of the Lodge was much better and she began to improve. I truly hope by writing this review, it can help you to make a better choice than we did.

StephineSmith

Memory Care

Industry reviewer

August 7, 2014

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0

Nice place But No Thank You

I was looking for a place to put my Inlaws but after investing for thr last serval months I Decided the Bestplace for them was to keep them ware they Are now, I have been in meany times Visting people I Know and have grew up with . Only to see the Nursing Staff Degrading one another. being on their skills and Duties, Now i My self have worked in Health care for Many of years at UVA. I know what its like to have been a CNA LPN and a RN I also know my duites as a RN I woluld Never consider working at the Logde Or Putting my Inlaws there. From what i have have seen the Staff is un friendly and Lazy .

Anonymous

Memory Care

Resident/client

June 13, 2014

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
2.5
Care Services
3.5
Activities
3.5

A gentler home.....

The staff is most courteous and helpful. The setting is very nice, as is the physical plant. People are friendly and helpful. It is in area with limited shopping and no big stores to shop in, with the exception of one pricey grocery. Many opportunities to enjoy cultural activity.

Anonymous

Memory Care

Toured community

May 18, 2014

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

This would be my choice if ...

This would be my choice if I were moving into this area, because of Continuing care, and the OLLI program, but I have more family in Tennessee.

Loved one

Memory Care

Family/friend

May 14, 2014

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0

Didn't work out

Things didn't end up working out for my loved one here. I feel like they were not very thorough during the care assessment, as once he moved in to the community many of the issues that they said would not be a problem ended up causing him trouble. For example I feel like he was isolated in his room since they were not able to provide the degree of movement assistance that he needed. I also think that since he ended up being one of the more high maintenance residents he ended up receiving less attention from the nursing staff.

Anonymous

Memory Care

Toured community

May 6, 2014

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Moved in on 4/30 to be clos...

Moved in on 4/30 to be closer to us. still too recent to judge fairly but she likes her room a lot. Not many staff have been present when I've been there.

Anonymous

Memory Care

Family/friend

April 6, 2014

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Off to a good start

In searching for memory care for my wife, who has late stage Alzheimer's disease, I visited five establishments in the Charlottesville area that were recommended by "A Place for Mom." All of the five were certainly more than acceptable, so part of my decision came down to the details of our particular situation. The other part was the atmosphere at The Lodge At Old Trail, which is friendly, relaxed, and unpretentious. My wife has been there for about ten days when I write this, and I am very pleased that she seems more relaxed than I've seen her for some time. At home, her sleep pattern was highly irregular and the daily routine of eating, bathing, toileting could be a test of wills. Much of this seems to have smoothed out at The Lodge, but, of course, I'm not as closely involved. She smiles more often than I've seen in a long time. Visiting her each day is a pleasant experience.

Loved One

Memory Care

Family/friend

February 14, 2014

2.5 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
2.5
Activities
4.0

Not terrible but not great.

They could do better with medication management, and the ability to manage multiple medications. Their communication is not always accurate and timely, in responding to phone calls and emails. We liked that it was new and fresh. I feel like we got nickle and dimed for little things on the bill, like long distance and little things. The care we needed became overwhelming to them. They were having a difficult time.

The Lodge at Old Trail

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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