About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2026 Assisted Living Winners
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About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
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About Senior ApartmentsSenior apartments offer accessible living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
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The Madison Senior Living Community

351 Keny Boulevard, London, OH 43140

For pricing & availability:
(866) 374-4058
8.5
Review score
34 reviews
Add review
8.5
Review score
34 reviews
  • 5 star
    58%
  • 4 star
    21%
  • 3 star
    6%
  • 2 star
    3%
  • 1 star
    12%
See all reviews
6.8
Review score
240 reviews
15 facilities
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The Madison Senior Living Community
SaveShare
The Madison Senior Living Community
5 photos3 floor plans
The Madison Senior Living Community in google map

Kelly

Child of resident/client

4.0 out of 5 stars

Friendly Caring Staff

They have been very accommodating for my dad. He has the aids wrapped around his finger! If he doesn't like his meal they bend backwards getting him something he likes

Read all reviews

The Madison Senior Living Community

Our assisted living programs have become increasingly popular because they combine professional care with homelike surroundings, reasonable cost, attractive private or semiprivate apartments, and well balanced programs of events and activities.

We provide both nurses and around-the-clock resident assistants, as many seniors often want help from time to time with such things as medications, bathing, meals, personal hygiene and dressing.

There are many benefits for both residents and their families.

Residents often say that the peace of mind they enjoy is wonderful, as new found security and support relieves anxiety and depression. There are no more hassles of home ownership - the problems of maintenance, meals, yard care, and related chores aren't distractions or burdens any more.

Instead people receive the help they need when they need it and discover the leisure and freedom to enjoy new friends and a sense of peaceful fellowship.

Just as residents in many ways find our assisted living programs comfortable and supportive, so too, do their families gain a sense of relief and well being. When they visit they are pleased that Mom or Dad is usually busy with activities, excursions, and rewarding new friendships.

It's a nice...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

The Madison Senior Living Community

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Madison Senior Living Community

8.5 out of 10
Review Score34 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.2
Friendliness
4.5
Care Services
4.4
Staff
4.5
Meals & Dining
3.8
Activities
4.5
Value for Cost
4.1

A Place for Mom has scored The Madison Senior Living Community with 8.5 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, The Madison Senior Living Community has 34 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-20 of 34 reviews

Last Updated: 6/25/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

June 25, 2025

1.0 out of 5 stars
Verified Review

Review for The Madison Senior Living Community

Do not let anyone assess your love ones but the Registered Nurse. My parents went in at a level 3 cost of over [price removed] per month and in less than 30 days they reassessed my mom at a 6 and my dad at a 5 cost going to over [price removed] per month. Trust me I was VERY transparent regarding my parent's medical and social behaviors. I have my BSN and I am shocked at the administration here.

Anonymous

Assisted Living

Family/friend

June 18, 2025

3.0 out of 5 stars
Verified Review

The Madison

Most staff were very nice, the facility was clean, and the food was good.

Anonymous

Memory Care

Family/friend

June 2, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for The Madison Senior Living Community

I would give them a 5 on everything. They were most helpful and friendly.

Kelly

Assisted Living

Family/friend

February 25, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
3.0

Friendly Caring Staff

They have been very accommodating for my dad. He has the aids wrapped around his finger! If he doesn't like his meal they bend backwards getting him something he likes

Fran

Independent Living

Family/friend

December 19, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

The Madison

They were absolutely wonderful! The staff was always willing to talk and text me updates. The aides were always willing to talk with me - even when I called after hours. When visiting, no matter what time of day(or in the evening) I could easily find multiple aides or personnel without having to search for them.

Anonymous

Assisted Living

Family/friend

November 6, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0
Staff
2.0
Meals & Dining
2.0

Review for The Madison Senior Living Community

This place was recommended to me from A Place For Mom. Initial conversations and introductions and a walk through of facilities were fine....but......when dad was moved in, things sure changed....no communication between nurses and patients and their advocates, meaning me. They changed his medicine schedule without consulting me....and several other things too numerous to mention.

Anonymously A

Assisted Living

Family/friend

August 26, 2024

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Staff
4.0
Meals & Dining
4.0

Medical follow up is a bit lax

This place is nice, great accommodations, decent food. But we’ve been frustrated with how hands off they are with medical issues. They have a staff Dr that we’ve never seen in person but is managing meds and just goes by the chart. No incoming in person evaluation at all. Frustrated to say the least.

Anonymous

Assisted Living

Family/friend

April 9, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Friendly & clean facility. Happy with our choice

Very friendly staff. My parents did find out there is a new chef and is supposed to be good. The independent living cottages are very nice, could use a little bit larger door entrances, but totally doable for wheelchairs. We do wish they would fulfill the bi-weekly cleaning as is stated in the contract. [name removed] transports residents to dialysis and appointments. It is very friendly and empathetic. He is someone you can trust with your loved ones!

Anonymous

Assisted Living

Family/friend

March 28, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommend The Madison

All looks fine! The facility was cleaner than others we looked at. If you have any problems, it is taken care of promptly.

Anonymous

Assisted Living

Family/friend

March 15, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Staff
5.0
Meals & Dining
3.0

Good facility for Long Term Care

He has a nice room that looks like a little apartment rather than a nursing home. I like the dining area, holiday decorations. It's homey. I don't like being pushed into using the in-house doctor or pharmacy. Sometimes the food is totally unrecognizable. He is going blind so he is messy, his room is usually very dirty.

SS

Assisted Living

Family/friend

November 30, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Staff
4.0
Meals & Dining
4.0

Review for The Madison Senior Living Community

I would say that they make you feel welcome.We picked because of the convenience of the location. I would recommend to others.

Anonymous

Assisted Living

Family/friend

November 30, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Our Famalies Experience

The Madison Senior Living community were welcoming and accommodating when we made the decision that mom needed to move in. They have been very kind to all of us and have taken great care of mom.

Heather L

Assisted Living

Family/friend

June 22, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Safe, well-maintained facility. Content Parents=happy daughter

They are so kind and helpful! They are available to talk or text during the day. They helped move furniture. They even moved the furniture my parents had in their rooms to the cottage they just moved to within the community without extra fees. The facility is very well maintained. It is safe and clean. I'm a nurse, and have noticed they take excellent care of the Assisted living residents. I feel like they have a healthy variety on the menu. They even get small desserts. My parents are a little picky. Everything looks great to me, but it might be the situation. They like food during the week more. Some meals are very good. I think they would like more seasoning, but I understand why they don't use too much. I believe weekend food could be better.

Anonymous

Assisted Living

Family/friend

January 26, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

Staff went out of their way to help. They had activities everyday and also on the weekends. Housekeeping was top notch. I have already recommended this facility to friends and family and will continue to.

anonymous

Assisted Living

Family/friend

November 8, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Our Family's Experience

Overall everything has been really good. There aren't many alternatives for someone on a special diet due to health issues, but that is the only perceived negative that I can think of. The staff is excellent and been very good about answering questions

DV

Assisted Living

Family/friend

August 18, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Not the Place for Us

I would not recommend Madison Senior Living. My dad had a bad experience there. This facility is short staffed. You have to do a lot of the care for your loved ones on your own. Watch the nurses. They ordered two kinds of medicine for my dad and I was not informed about this. Also, you have to stay on top of the washing of the clothes. This is included in the monthly price, but wasn't taken care of on a daily basis. It was just not the place for us. Also, he got COVID while he was in this facility. I was not informed. I found out when I came to visit the next day. They took three tests. I only saw one....one test was left on the counter for all to see...I'm not sure, but this could violate Hippa Law...shortly after this, I took dad out of the facility. His meals were never cut up for him...he was in pain from his fall, and pelvic fracture. He needed help at this stage.

Stacy T

Assisted Living

Family/friend

July 2, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Staff
4.0

A Decent Place

It's been a pretty good experience for the most part. I'm sure every place has their issues. The main issue at The Madison is sometimes they're short-staffed, which kind of concerns me. But other than that, it's a pretty decent place. Considering the facility my loved one was at before, where I had to chase people down to find out what was going on, this is a big improvement. They're pretty good at keeping me informed. The staff are all pretty nice, and I haven't really had any trouble with anybody there. If I have any concerns, I can talk to them and they work through any issues with me. I've been pretty impressed with how clean they've kept things and haven't noticed anything bad that's stuck out.

Anonymous

Independent Living

Family/friend

February 26, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0

the right home for my loved one

The friendliness of the staff is amazing and they genuinely care about my loved one. I would recommend this community to others.

Penny Higgins

Memory Care

Family/friend

April 23, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

A great community

The staff are very sincere about taking care of the residents. They take the time to go to know each resident personally by name and things about them which shows me that they really care. The staff are in touch with me regularly and are easy for me to get a hold of when I call. We chose this community because of its close proximity to relatives. Also, when we toured it and other places, this community was the cleanest and had the best overall environment.

Paula Whitmore

Memory Care

Family/friend

April 23, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

There's no place like The Madison

From the moment that I walked through the doors at The Madison Senior Living Community up to today, has honestly been the BEST experience for me and my parents! I had been "shopping" for an independent living situation for my parents for about a year and as soon as I stepped foot into The Madison, I knew this was "home" for them. Having to move my parents from a different state where they have lived their entire 56 years of marriage, [name removed] has been exceptional in meeting all of our needs throughout this process. They were even allowed to spend the weekend in the model cottage to get a feel for the place before we committed to them! If anyone is on the fence about moving to The Madison, please feel free to reach out to me with any questions.

The Madison Senior Living Community

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around The Madison Senior Living Community

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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