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The Manor Village at Desert Ridge

5560 E Deer Valley Dr, Phoenix, AZ 85054

For more information about senior living options:
(866) 374-4058
7.9
Review score
13 reviews
Add review
7.9
Review score
13 reviews
  • 5 star
    61%
  • 4 star
    8%
  • 3 star
    8%
  • 2 star
    15%
  • 1 star
    8%
See all reviews
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The Manor Village at Desert Ridge
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The Manor Village at Desert Ridge
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street view of The Manor Village at Desert Ridge

Brandi

Child of resident/client

5.0 out of 5 stars

Review for The Manor Village at Desert Ridge

My experience has been extremely positive. The minute you walk in the door you are met with friendly faces...which is the overall culture of the community. Staff is attentive, caring and kind. Administrative questions are answered quickly. Mom now calls her apartment "home". It is evident that the priority is care of the residents.

Read all reviews

The Manor Village at Desert Ridge

The Manor Village at Desert Ridge is an inviting community in Phoenix, Arizona, with plenty of charm. Residents and visitors alike are welcomed via the warm cobblestone drive, flowing fountain, and flowering landscape. The modern architecture contains a brightly lit, modern interior with plenty of natural sunlight and a view of the mountains.

Phoenix has plenty of attractions for a variety of ages and interests. Residents can enjoy the golf courses and abundance of nearby restaurants all while knowing that they live in a community with easy access to hospitals and medical centers. Visiting friends and family can take time to explore Butterfly Wonderland, a popular interactive tourist attraction. Together, residents and their loved ones can create new memories in the Arizona Fine Art Expo or at one of the many geographical landmarks, such as Tom's Thumb.

The Manor Village at Desert Ridge provides independent living, assisted living, and memory care services. Residents in independent living enjoy a maintenance-free lifestyle with access to meals and a variety of engaging activities. Those in assisted living are provided with needs-based support and individualized health plans. Residents who require memory care receive services under a person-centered care philosophy. With support and dignity at the heart...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living


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Reviews

for The Manor Village at Desert Ridge

7.9 out of 10
Review Score13 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.6
Friendliness
4.2
Care Services
4.1
Staff
4.5
Meals & Dining
4.3
Activities
4.4
Value for Cost
4.0

A Place for Mom has scored The Manor Village at Desert Ridge with 7.9 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, The Manor Village at Desert Ridge has 13 reviews with an average "overall experience" of 4 out of 5.

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1-13 of 13 reviews

Last Updated: 2/1/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Mr. W

Assisted Living

Resident/client

February 1, 2025

1.0 out of 5 stars
Cleanliness
5.0
Friendliness
1.0
Care Services
4.0
Staff
5.0
Meals & Dining
5.0

Management in Cahoots

Multiple staff members have shared similar concerns about [name removed] and [name removed]. [name removed]frequently makes threats, often saying, ‘If I don’t like you, I’ll just get rid of you.’ From the beginning, he was dismissive and distant toward me, yet he was always friendly and engaged with my white sous chef—often talking about me rather than to me. [name removed] initially seemed welcoming during the hiring process but quickly became overly controlling. Her micromanagement created a tense work environment, making it difficult to perform effectively. Despite these challenges, I remained dedicated to my role, working diligently without taking breaks to ensure my responsibilities were met with the highest level of care and commitment. However, my efforts were overlooked by both you and the HR department, even as I navigated personal hardships. Following the passing of my mother, I took a week off to grieve—a reasonable and necessary request during such a difficult time. Rather than receiving support or understa

Brandi

Assisted Living

Family/friend

April 29, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for The Manor Village at Desert Ridge

My experience has been extremely positive. The minute you walk in the door you are met with friendly faces...which is the overall culture of the community. Staff is attentive, caring and kind. Administrative questions are answered quickly. Mom now calls her apartment "home". It is evident that the priority is care of the residents.

Anonymous

Independent Living

Resident/client

March 12, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

I'm a resident at The Manor Village at Desert Ridge and everything has been great for me here.

Anonymous

Independent Living

Resident/client

December 6, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

The Manor Village at Desert Ridge review

There should be the snack bar open 7am - 7pm seven days a week. Or at least a snack machine with sandwiches, maybe chips, cookies, bars, etc; and a coke, etc. The hours of dining should be longer, 7am - 10am, 11am -2pm, 4pm - 7pm.

Susan

Assisted Living

Resident/client

August 31, 2023

2.0 out of 5 stars
Cleanliness
3.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
4.0
Staff
2.0
Meals & Dining
3.0

Very poor assisted living care

This community is probably OK for Independent Living. But I would suggest you keep looking if you need assisted living care. The staff turnover - at all levels - is constant and new additions are often poorly trained. Caregiver response time is very poor. You may wait over an hour for someone to come and help you. Manor Village is unable to provide solid medication management. Medications may be delivered late or not at all. All of this is so unfortunate because Manor Village really is a beautiful community. Just poorly managed.

Fred P

Assisted Living

Family/friend

August 16, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Activities
5.0
Staff
5.0

Great place!

A friend I visit, lives here, and moved here from another local facility. I hear about, and have seen the excellent musical entertainment, and the delicious meals at this one! She loves it! Nice staff as well!

Brandi

Assisted Living

Family/friend

June 27, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Warm and Welcoming Community

The staff and residents are so friendly. There was never an unpleasant smell. Also there is a variety of activities that has helped my Mom be more active which is good as it can slow the progression of Parkinson's. I definitely would recommend and already have.

Anonymous

Assisted Living

Toured community

June 6, 2023

3.0 out of 5 stars
Verified Review

Our tour of Desert Ridge

We toured The Manor Village at Desert Ridge during our search for an Assisted Living facility for our loved one. The facility is new and pretty. However, it felt a bit cold and more like a hospital/institution to us. We decided to continue on with our search.

John P

Independent Living

Resident/client

May 5, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A wonderful place to retire!

After searching for the past year and a half for the perfect place to make our retirement move, my wife [name removed] and I finally found Manor Village and we knew immediately that we had found our niche. The building is two years old and the atmosphere of the Village, both inside and outside, is at once both contemporarily elegant and yet pleasantly welcoming. The décor and the interior color patterns are relaxing and each day is filled with a variety of activities in the numerous, modern facilities. The meal program is always varied, delicious, reasonably priced, and flexible. After deciding that the Village was the place for us, the administrative staff helped us with every step of the sometimes disquieting processes of moving and settling in.

Suzanne O

Independent Living

Family/friend

April 21, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

This place is spectacular

My mom and I went to many senior living places over a years time. Trying to find just the right place.. The Manor at desert ridge has far exceeded my expectations of what senior living should look like. It's very much a family atmosphere. So many all inclusive activities. All staff know their residents names. My mom is happier than I ever could have expected. The staff is incredible. There is nothing they won't do to make sure their residents are well taken cate of. They are also for inclusive of extended family. There are so many staff members that I would like to thank for this incredible experience. One in particular is [name removed] as he was always available for any and all questions. . All staff goes above and beyond. My mom has now been there for approximately 6 weeks and couldn't be happier. My thanks to all who have been involved with this huge transition.

Anonymous

Memory Care

Toured community

February 22, 2023

4.0 out of 5 stars
Verified Review

My tour

I toured this facility and it was beautiful. Cleanliness and friendliness were great. I felt it was too big for my loved one's needs, but very nice!

DERRI S

Assisted Living

Family/friend

April 12, 2022

2.0 out of 5 stars
Cleanliness
4.0
Friendliness
3.0
Value for Cost
1.0
Care Services
3.0
Activities
2.0
Staff
3.0
Meals & Dining
1.0

VERY DISAPPOINTING

The Manor presents well. Its New, beautifully decorated, GREAT LOCATION. Floor plans are spacious but have no storage. The Food is HORRIBLE.. cafeteria quality at best. Small portions. Mushy, cold and ridiculous. BISTRO has never been open for meal options. Happy hour closed because some residence have a stomach ache? Huh? I am a friend of a new resident. And if she hadn't signed a lease she would move. Move in was exhausting. Unloading dock is very inconvenient and distant. Parking garage is unavailable to visitors. Special passes only. Very limited parking in front of building. Building is locked down at 6pm making it difficult to come and go. Rules twist and change daily confusing residents and family. Currently family CANNOT dine or even STAND in dining room or bar area. Must wait in hallway for to go food from kitchen. I delivered groceries TO MY FRIEND, so she can eat decent food on her own. Should be allowed to remove cost of dining from lease. Very disappointed.

Anonymous

Independent Living

Family/friend

October 27, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
4.0
Meals & Dining
3.5

Grateful That Our Mom is in a Safe And Secure Environment

I felt very comfortable leaving my loved one here. The staff are very kind and friendly. My loved one is very happy here. The Manor will deliver meals to the residents per their request. They have activities for the residents to participate in, if they choose.

The Manor Village at Desert Ridge

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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