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The Oaks

1740 Village Dr, Muskegon, MI 49442

For pricing & availability:
(866) 374-4058
9.0
Review score
23 reviews
Add review
9.0
Review score
23 reviews
  • 5 star
    74%
  • 4 star
    22%
  • 3 star
    4%
  • 2 star
    0%
  • 1 star
    0%
See all reviews
8.0
Review score
419 reviews
33 facilities
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The Oaks
SaveShare
The Oaks community exterior
5 photos14 floor plans
The Oaks in google map

Misty Z

Child of resident/client

5.0 out of 5 stars

Review for The Oaks

Excellent office people, they are great at answering questions. They have many events for residents to participate in, my Mom loves it there.

Read all reviews

The Oaks

Residents in the Independent Living portion of our community have a choice of studio, one- and two-bedroom floor plans. Kitchens are fully equipped and utilities are covered (cable and Internet service).

Monthly rates include restaurant style dining, weekly housekeeping services, social and recreational activities, scheduled transportation and 24 hour emergency response.

The primary emphasis of our Assisted Living program is to continually identify the needs of our residents so we can respond to each individual's unique circumstances. Prevention and intervention are the keys to maximizing independence.

Whether it's a little help with residents' day-to-day routines, activities, or facilitating a physician visit, or bringing a home health professional to a resident's apartment for follow-up therapy after a hospital stay, our Assisted Living program focuses on the ever changing needs of seniors.

Amenities and Services
-Activity rooms
-Multi-purpose rooms/libraries
-Two main dining rooms
-Laundry facilities
-Resident storage areas
-Chapel/Meditation room
-Spa

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

The Oaks

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Oaks

9 out of 10
Review Score23 reviewsWrite a review
Overall Experience
4.7
Cleanliness
4.7
Friendliness
4.7
Care Services
4.6
Staff
4.8
Meals & Dining
4.7
Activities
4.7
Value for Cost
4.5

A Place for Mom has scored The Oaks with 9 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Oaks has 23 reviews with an average "overall experience" of 4.7 out of 5.

Filters

1-20 of 23 reviews

Last Updated: 8/7/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Misty Z

Assisted Living

Family/friend

August 7, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for The Oaks

Excellent office people, they are great at answering questions. They have many events for residents to participate in, my Mom loves it there.

Jessica

Assisted Living

Family/friend

July 25, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Staff
5.0

Review for The Oaks

The memory care unit was amazing. I don't have much to draw from for the rest of the facility. I can tell you some of the residents living there seemed friendly and happy enough. If I were in the market for a facility to age in place and wanted to stay within the city they would be first on my list based on my experience- but that was 2 years ago so I'd have to do my research all over again. Make sure they stayed up to par in the meantime.

Anonymous

Independent Living

Family/friend

July 10, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The Oaks review

What has made The Oaks such a great experience so far is the overall quality of care, and I would recommend this community to other families based on the experience we have had so far.

Misty Z

Independent Living

Family/friend

December 7, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Mom loves her new place, would highly recommend

We went with The Oaks over others places we saw because of all of the things they have to offer. Plus the step down to assisted living if needed. The staff is great, I just wish they had a doctor on call for the weekends. They have a beautiful facility, wonderful staff my Mom loves her new place I would highly recommend The Oaks.

Laurie

Assisted Living

Family/friend

July 20, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for The Oaks

I would recommend to others. I appreciate the assisted living and memory step downs. We picked this community, because mom knew people that were already there. They are flexible, accommodating, and have caring staff.

Dawn

Independent Living

Family/friend

December 12, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Housing

We love The Oaks and would recommend others to go here. I like the cleanliness. I like how the staff really take care of their residents. They're there to please their residents, vs. just putting them there and leaving them alone. The residents are treated like they're somebody. My loved one says the food is fantastic. And she enjoys the activities and outings. We're very, very happy with The Oaks.

GC

Independent Living

Family/friend

November 3, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Best Quality Care in a Senior Community

The Oaks is very friendly, clean, and it is easy to talk to management. The community is able to provide light housekeeping, and some laundry for our loved ones. There is a full kitchen in the apartment. There are meal plans to choose from, and then my loved ones are able to choose which meal or if they would like to cook for themselves.

anonymous

Independent Living

Family/friend

November 1, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0

Great community for Seniors

As far as the Oaks everything is going great for my brother. He seems to enjoy everything there. Based on our experience we would recommend them to other families.

anonymous

Independent Living

Family/friend

October 20, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Patient with my loved one and the family

Their knowledge of the aging and dying process and dementia and alezhiemrs really stuck out to me. Also just the care and compassion and patience shown from the staff not only to our loved one, but our family as well. I would recommend The Oaks to other families.

Vanessa

Independent Living

Family/friend

April 7, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0

Peace of Mind and Great Staff

This is a great place to live. The staff are accommodating, helpful, and kind. Housekeeping, all utilities, and the room were included in the monthly fee. There is a full kitchen included in the apartment, along with a bathroom and walk in shower. The staff were great to work with, and were always willing to assist in answering our questions or concerns.

Anonymous

Memory Care

Toured community

December 6, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

We toured this community

We went on a tour here and it was nice and clean. It was for my father-in-law. [Removed] is good at her job. We were impressed with her and she answered all of my questions. It was just to far for his wife to come visit him.

Anonymous

Memory Care

Toured community

September 9, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Delightful visit. Great rooms (but no decks) with big windows. Offers two bedrooms (I could stay in when [removed] Nice surroundings. Main dining room open 11:30-5:30 for restaurant style eating (1 meal included). This would be Independent living with services added - nice reasonably lively atmosphere. Help pulls in apartments and emergency pendants included.

Anonymous

Memory Care

Family/friend

August 11, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Father is Doing Well In This Community

Everything is working out well with my fathers move to this community. I'am satisfied with everything they have done for us. He is safe, and in good hands. He is doing well, and this is a community I would recommend my friends.

Anonymous

Memory Care

Family/friend

August 2, 2017

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0

Friendly Staff!!

My mother has recently moved into this community and I have to say things are going okay for her so far. The staff are amazing people and I could have not picked a better group of people to care for her. They are always compassionate and caring in there work and I am thankful for that. My mom is not very impressed with the meals and has said they are not what she thought they would be. I also think they need new carpet throughout the facility. It is awful looking and needs to be changed as soon as possible.

Anonymous

Memory Care

Toured community

February 8, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

This is relatively new facility. The apartments that I VISITED were roomy enough (1BR & 2Br) for me. The dining facility was clean and appealing. The meals offered there look enticing. The facility looks inviting and I am seriously considering renting.

Anonymous

Memory Care

Family/friend

April 20, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

A Place for Dad

This place has been very good for my 86 year old father. He has Parkinson's Disease and needs help with personal care. He enjoys the chance to meet others. All employees have been so caring ! In his words, "It was the right thing for me, moving here."

Anonymous

Memory Care

Family/friend

February 5, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Very happy there

Things are going well actually. She is very happy there. So far, we do not have any complaints or problems with the facility or the staff there at Sanctuary at the Oaks. We are having a pleasant experience so far.

Anonymous

Memory Care

Family/friend

January 27, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Helpful staff

Things are going pretty well at Sanctuary at the Oaks. They seem to be doing okay. The facility is fine and the staff is very helpful. So, far we have not had any problems or complaints with the staff or facility.

Anonymous

Memory Care

Family/friend

September 21, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0

very happy

We have been very happy with everything at Sanctuary at the Oaks. However we did set up times for them to check on meds and they have gotten that wrong. She has some pain patches that go on in the morning and eye drops that she needs and they have forgotten sometimes. The regular employees that have been there a while seem to do just fine. It's the other employees that seem to forget. The food is wonderful. The facility is clean. The administrators have worked with us and been helpful. It is a very nice place and she is very happy. She was at Chestnut Fields before and this is way better than that.

Susan Pierce

Memory Care

Family/friend

August 12, 2013

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

It's like a family

We're very happy here. They come in and clean his apartment for him, he has no problems. the dining room is clean and orderly, the public bathrooms, the ones we've used are always very clean and its nicely decorated. They're very friendoly and greet us every time we walk in the door and if we see someone in the hallways they always say hi and they tell us how much they love my dad. They're like family. Everything is above what we expected, we had known one other person who was living there before we took our dad there and he recommended it highly to us as well as his family. Everybody that ive talked to has been very happy with it. When my dad first moved there he didn't really get involved but once he lived there for a month or so everyone was very friendly and invited him to activities and he's really enjoying it.

The Oaks

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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