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The Oaks at Bethesda

9645 Big Bend Blvd, St. Louis, MO 63119

For more information about senior living options:
(866) 374-4058
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The Oaks at Bethesda

The Oaks at Bethesda in St. Louis, MO is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Independent Living


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Reviews

for The Oaks at Bethesda

Overall Experience
0.5
Cleanliness
1.5
Friendliness
2.5
Care Services
0.5
Activities
0.5
Value for Cost
0.5

A Place for Mom has scored The Oaks at Bethesda with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Oaks at Bethesda has 1 review with an average "overall experience" of 0.5 out of 5.

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1-1 of 1 review

Last Updated: 5/21/17

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Mary-Ellen

Independent Living

Family/friend

May 21, 2017

0.5 out of 5 stars
Verified Review
Cleanliness
1.5
Friendliness
2.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Bethesda Dilworth Managed by Cold Uncaring People

My mother went in initially for a 2 to 3 week rehab. She was doing quite well and was being prepped to go home. Then due to the [Removed] of a CNA her ankle was broken. The administration never showed concern. And employee confided in me that it was an agency CNA who did not know my mom needed time with turning and caused my mom to have her ankle broken. Bethesda Dilworth has yet to take responsibility and never mentioned in the report to the insurance company that my mom's ankle was broken. When I asked them to take responsibility, [Removed]. When a doctor reviewed the case, he felt an investigation needed to be made into Bethesda Dilworth because there was definitely a lack of caring. The staff did have some caring people. Unfortunately they were overworked. It was not uncommon to see staff put in 16 hour days back to back our work 10 to 12 days straight at 12 hours each day. Obviously those long hours do not allow a person to be at the top of their game. Again, management never cared nor did they even know how many staff members were working. When a Hoyer lift was need it for my mother, it meant to staff people had to be dedicated to her to get in and out of bed and to use the restroom. Many times they were only two staff people on the floor. This meant the other 20 are so patients had no one to care for them. One evening in particular the two staff members worked with my mom for a half hour. Bells were ringing as other patients needed things but they could not be attended to until they were finished with my mom. The administrator of Bethesda Dilwoth did not seem concerned that other patients were in need. Thank god my mom is being cared for at that moment but what about the other moments. This is not a place where a love one should be left and I thought I did my due diligence before placing her there for rehab. Obviously you can't always trust the Medicare website ratings.

The Oaks at Bethesda

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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