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The Overlook At Plum Creek

4850 Cromwell Dr, Kyle, TX 78640

For more information about senior living options:
(866) 374-4058
5 reviews
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6.1
Review score
12124 reviews
26418 facilities
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The Overlook At Plum Creek
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Anonymous

Family/friend

5.0 out of 5 stars

Care is always kind of expensive, but it's not too bad and the caregivers here all seem really friendly. One of the main reasons we chose Comfort care was because when they came for their initial assessment; they addressed my mother directly instead of just talking to us with my mom in the background. We really appreciated that they went directly to her with their plan of action and questions. It's been a few months now and she raves about her caregiver and how she always looks forward to seeing her.

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The Overlook At Plum Creek

The Overlook At Plum Creek in Kyle, TX is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Senior Apartments


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Reviews

for The Overlook At Plum Creek

Overall Experience
2.6
Cleanliness
4.0
Friendliness
2.4
Care Services
2.6
Activities
3.8
Value for Cost
3.4

A Place for Mom has scored The Overlook At Plum Creek with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Overlook At Plum Creek has 5 reviews with an average "overall experience" of 2.6 out of 5.

Filters

1-5 of 5 reviews

Last Updated: 10/30/20

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Michelle

Senior Apartments

Family/friend

October 30, 2020

1.0 out of 5 stars
Cleanliness
2.5
Friendliness
1.0
Value for Cost
2.5
Care Services
1.0
Activities
2.5

Only is You Have To

7 years experience dealing with the Overlook at Plum Creek. The office staff are rude and deceitful staff. Maintenance is virtually non-existent. Don’t do it.

Anonymous

Senior Apartments

Family/friend

December 19, 2019

0.5 out of 5 stars
Cleanliness
5.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0

Complaint

Well I am going to tell it the way I see it. I’m an elderly tenant and basically I live here to be close to family. I’m now being told that there will be a rent increase of which I was expecting but not a 150.00 increase. With it raise 50,00 last year. This place has nothing to offer but roof over your head and you can rarely get anyone to answer phone or in office. For the price they are going to charge you can live elsewhere and not deal with a bunch of gossiping old ladies who have nothing better to do. Better check close before moving in. Yes first year rent gets you in but when lease is up you get the shock of an increase and I might add there are a lot of vacant Apt’s that will sit empty.

Anonymous

Senior Apartments

February 12, 2018

1.5 out of 5 stars
Cleanliness
3.5
Friendliness
0.5
Value for Cost
4.5
Care Services
1.5
Activities
5.0

Beautiful place, crappy Manager!!

What a shame that such a nice place has such a rude person working in the office. If you encounter [Name removed], hang up and call back. Things were so much better when [Name removed] was there. I am so glad that I have decided to place my family member somewhere else..and yes this has EVERYTHING TO DO WITH CUSTOMER SERIVCE. If this person can be rude repeatedly over the phone, than how to I expect her to treat my parent? Beautiful complex...crappy staff!!

Anonymous

Senior Apartments

Family/friend

June 14, 2017

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.5
Value for Cost
4.0
Care Services
4.5
Activities
4.5

Care is always kind of expensive, but it's not too bad and the caregivers here all seem really friendly. One of the main reasons we chose Comfort care was because when they came for their initial assessment; they addressed my mother directly instead of just talking to us with my mom in the background. We really appreciated that they went directly to her with their plan of action and questions. It's been a few months now and she raves about her caregiver and how she always looks forward to seeing her.

anonymous

Senior Apartments

Family/friend

January 30, 2015

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Overlook at Plum Creek in Kyle, TX

We put our grandma in this facility a year ago, and have been extremely happy with them. The Overlook at Plum Creek in Kyle, TX sits next to the golf course and has lots of activities for the seniors. I would recommend these senior apartments to other families in search for a caring place for their loved ones.

The Overlook At Plum Creek

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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