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","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Extremely Helpful Friendly Staff & Well-Kept Facility","reviewContent":"My mother-in-law has been a resident at the Phoenix at H'burg for over a year & has really enjoyed it & highly recommends. Management is great – always helps to resolve problems. Staff are extremely helpful & very good at what they do. Beautiful clean facility – that is well-kept inside & out. Everything in the facility is easy for her to navigate with her rollator. The maintenance guy is excellent & always quick to hang items on the wall when asked. The chef is always open to meal suggestions & feedback. The Phoenix location is perfect – very close to the hospital. Mother-in-law really enjoys the craft activities & bus trips which have all increased since the Phoenix at H'burg has grown. 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The facilities are pristine and are easily accessed by the residents. All staff, from the director to the event coordinator, to all medical staff and assistants have been available for my Mother's needs. In addition, when her children have questions or concerns, we are contacted promptly to hear answers or develop solutions together. The financial coordinator and marketing director have been helpful as well.","reviewerDisplayName":"Georgia M","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Best Place in the Area","reviewContent":"After visiting other places in the Augusta and Rockingham County areas, The Phoenix at Harrisonburg was a clear choice. It is new, well-designed, well-decorated, full of natural light, just the right size and a good value compared to others. A few other facilities we really liked require a high six figure “asset pledge” which we cannot afford. At the Phoenix, the fees are monthly, based on individual needs and easy to understand. We also “did the math” and since the fees are all inclusive, it is half the cost of keeping a home or apartment and paying for in home caregivers and domestic help. We love the staff that interacts daily with Mom…they are patient, caring and well-trained. No facility is perfect, but we feel this is the best of its type in the area.","reviewerDisplayName":"Barbara ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great experience","reviewContent":"Please keep in mind that my mother only lives there for a month and was almost immediately put in Hospice which took over much of her daily care needs. Mom did very few of the activities because of her illness. Nothing is perfect. 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Surrounded by peaceful countryside, The Phoenix at Harrisonburg rests in the Shenandoah Valley with the Blue Ridge Mountains creating a stunning backdrop. With luxury-style living, the community offers world-class independent and assisted living options, in addition to memory care. Residents thrive in the homelike environment where they can enjoy activities with neighbors while making some new friends along the way. The gourmet meals, fun events, and abundant care services are just a few reasons residents at The Phoenix at Harrisonburg live an enjoyable and active lifestyle.
Surrounded by peaceful countryside, The Phoenix at Harrisonburg rests in the Shenandoah Valley with the Blue Ridge Mountains creating a stunning backdrop. With luxury-style living, the community offers world-class independent and assisted living options, in addition to memory care. Residents thrive in the homelike environment where they can enjoy activities with neighbors while making some new friends along the way. The gourmet meals, fun events, and abundant care services are just a few reasons residents at The Phoenix at Harrisonburg live an enjoyable and active lifestyle.
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