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The Phoenix at Lake Lanier

2601 Thompson Bridge Rd, Gainesville, GA 30501

For pricing & availability:
(866) 374-4058
8.7
Review score
33 reviews
Add review
8.7
Review score
33 reviews
  • 5 star
    52%
  • 4 star
    24%
  • 3 star
    9%
  • 2 star
    9%
  • 1 star
    6%
See all reviews
8.3
Review score
1303 reviews
50 facilities
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The Phoenix at Lake Lanier
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Anonymous

Child of resident/client

4.0 out of 5 stars

Nice community

I can only share my view as family member, but I'd say most staff has been great but seems short staffed (understandable). Very clean, nice room. Surprised that they don't have low sodium or sugar options.

Read all reviews

The Phoenix at Lake Lanier

The Phoenix at Lake Lanier provides a remarkable senior living home with a modern design and homey touches. Ideally situated in charming Gainesville, this stunning lakeside community combines quiet residential living with top-notch attentive care. Whether you’re seeking simple daily assistance or in-depth memory care, they’re committed to making every resident feel safe, valued, and at home as they approach the next chapter in their lives.

The Phoenix at Lake Lanier Amenities and Services

With compassionate staff available day in and day out, this community offers cutting edge services and amenities, including routine housekeeping and laundry service, grocery shopping, and local transportation. The community also has on-site professional care as needed, including a doctor, podiatrist, dentist, and various therapists. They also offer assistance with managing medications and specialized care for those with diabetic, incontinence, and memory care needs.

Enjoy your meals on your own time, either among friends in their restaurant-style dining room or through room service in the privacy of your own home. Each nutritious meal is prepared fresh daily by a professional chef and can be modified to suit certain dietary preferences. From the dining room to their spacious indoor and outdoor lounge areas with swing benches, residents are free...

Senior living options offered

  • Assisted Living
  • Memory Care

The Phoenix at Lake Lanier

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Phoenix at Lake Lanier

8.7 out of 10
Review Score33 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.0
Friendliness
4.2
Care Services
3.7
Staff
4.3
Meals & Dining
3.9
Activities
3.8
Value for Cost
3.9

A Place for Mom has scored The Phoenix at Lake Lanier with 8.7 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, The Phoenix at Lake Lanier has 33 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 33 reviews

Last Updated: 10/8/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

October 8, 2025

4.0 out of 5 stars
Verified Review

Nice community

I can only share my view as family member, but I'd say most staff has been great but seems short staffed (understandable). Very clean, nice room. Surprised that they don't have low sodium or sugar options.

Anonymous

Memory Care

Family/friend

October 7, 2025

2.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
1.0
Care Services
3.0
Activities
3.0
Staff
2.0
Meals & Dining
2.0

Room for improvements

New/Different Wellness Nurse who has experience with memory care (common sense, compassion, empathy, calm demeanor); more licensed professionals; computer system; lower tech to resident ratio; more frequent checks on residents staying in room, especially during evening/night shift. The Memory Care Director could not be more appropriate for her position. She welcomed info re' my spouse as did the Med Techs and provided genuine care for him. She is blooming where she is planted. A beautiful soul!!

Anonymous

Assisted Living

Family/friend

October 2, 2025

3.0 out of 5 stars
Verified Review

Needs Improvement

I would give it a 3, they have some staff that are wonderful, some that are lazy with attitudes. My dad likes the food, and I eat there a lot, agree, nice choices, etc. Housekeeping is horrible, I visit 2-3 times a week, spend most of my time cleaning his room. There are very few activities, my dad gets bored a lot. It's probably a great place for someone who is 100% independent with no vision or hearing impairments. If I had to choose again with hindsight, I would not have chosen the Phoenix.

Judy

Assisted Living

Family/friend

August 13, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

our families experience, would recommend, overall a nice community

Always good communication with everyone involved with your loved one's care! If any issues just let the staff know your concerns

Anonymous

Assisted Living

Family/friend

April 16, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
2.0
Staff
4.0
Meals & Dining
3.0

Our families experience

Security and safety was good. I did very much like a few of the team members there. Need to clean a bit better

Anonymous

Assisted Living

Family/friend

March 28, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for The Phoenix at Lake Lanier

Overall very pleased. Staff seems caring and they appear to enjoy their work. They worked very hard to get my mother in law out of room to socialize! Medical staff is also very conscientious

Anonymous

Memory Care

Family/friend

March 4, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Overall a nice community, would recommend

My sister is in the memory care and I have great respect for the people who are taking care of her. They seem to really like her and are concerned about her. She is kept clean and that is important to us. She also seems to be content there. All the ladies who care for her seem to be gifted with mercy and compassion. A shout out to Rachel who is always patient and kind. One thing I wish could be better managed is her laundry. We have put her name on everything but seem to have lost some things. There are lots of other clothes mixed in with hers. Men's socks???? We have tried to organize her closet so it would be easier for everyone. However, that's not been too successful. There must be a better way to keep up with the clothes. Overall I highly recommend The Phoenix.

Loving daughter

Assisted Living

Family/friend

December 5, 2024

4.0 out of 5 stars
Cleanliness
3.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
5.0

Research many facilities

Rates are extremely high for the value. The people are great, the food is good. Housekeeping is poor. Activities are good, but not geared towards residents who are visually impaired. My dad is happy, but bored a lot. I clean his room and change his sheets weekly even though these services are “included”. Nursing care is ok, but you have to stay actively involved.

Anonymous

Assisted Living

Family/friend

November 7, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
1.0
Care Services
3.0
Activities
2.0
Staff
4.0
Meals & Dining
3.0

Before committing to an Assisted Living for you or your loved one do your research thoroughly and read reviews!

High pricing, a lot of changes in key personnel roles, Director never there, facility no longer celebrated or decorated major holidays, van and movie house always broken, energy level, vibe not good and activities outside Phoenix were far and few. Very disappointing from when Mom first arrived.

Anonymous

Assisted Living

Family/friend

July 12, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The Phoenix at Lake Lanier review

The staff was very accommodating to us having my mothers 90th birthday party there recently. They provided us a great spot for the party and came by and brought in other residents to wish her a happy birthday. All in all, they made it a very special day for her.

Anonymous

Assisted Living

Family/friend

July 11, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Fantastic staff and facility.

Very nice facility. Friendly and caring staff. They made a point to know my father's name from day one. They were great at communicating with me as well.

Martha

Memory Care

Family/friend

March 26, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Wonderful care

After my sister spent almost 2 years in the first memory care facility we decided to move her closer to us. She was very unhappy the entire 2 years but we didn't realize the difference a place like The Phoenix could make. Her room is clean, she is clean and is always being watched over and encouraged to participate in activities. She was always locked in at the other place but now is given opportunities to get out even if it is just for a walk or to get pizza or a drive around town. There are many people who come to sing to them and with them. Devotionals and church services are a regular thing. She is HAPPY!

Joan

Assisted Living

Family/friend

September 29, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommend

The Phoenix at Lake Lanier is a beautiful, well-maintained community with exceptional leadership and staff members. The staff members there genuinely care about the well - being of the residents living there.

Anonymous

Assisted Living

Family/friend

August 8, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The Phoenix at Lake Lanier review

We are a 5 on everything. We love The Phoenix at Lake Lanier community, the people and the service. We could not of picked a better place for our mother. Thanks

Anonymous

Memory Care

Family/friend

August 4, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Family approved

My loved one is a resident at The Phoenix at Lake Lanier. The food is good. Communication with the family is good. The staff has been somewhat of a revolving door as with most places these days, but overall I do think that they are trying. The only issue that I have is the cost, it's very expensive. Overall, I would recommend this facility to family and friends.

Marian

Assisted Living

Family/friend

July 13, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great fit for my sister

It's a good fit for my sister and she likes it. They are well staffed and keep a close watch on residents and my sister hasn't fallen in 2 1/2 months. No ER visits due to falls. It costs more but it's been worth it. It's more pricey than many of the places I'm familiar with ,but they have more staff available. The activities director especially is great! I know just how hard it is to find a place for a loved one to live with enough supervision to keep them involved in activities manage their meds and make sure they have not fallen. The Phoenix checks on residents every 2 hrs 24/7. I would definitely recommend The Phoenix and Lake Lanier and so would my sister.

Anonymous

Assisted Living

Family/friend

June 6, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

The Phoenix on Lake Lanier, resort-style living for seniors.

The facility sits in an absolutely beautiful location, on Lake Lanier. The minute you walk into The Phoenix, you are greeted in a friendly manner and everyone there is professional, courteous and caring. The Theatre has plush seats; the Pub has a view of the outdoor garden and the Dining Room is spacious and bright and there are a variety of fun outings and planned events. Many residents choose to sit by the enormous fireplace watching as others come and go! The library with natural light that overlooks the greenery; Mom likes to spend time there. The Med Techs are skilled, knowledgeable, patient, compassionate and good communicators. I never worry about Mom; she is so happy there...it is her "home"! We are quite pleased and grateful that The Phoenix is a successfully managed and operated elderly care facility. A big thanks to the new Executive Director, [name removed].

Anonymous

Assisted Living

Toured community

February 6, 2023

5.0 out of 5 stars
Verified Review

Tour Experience

I have heard all great things about The Phoenix at Lake Lanier from the public. We are actually thinking about moving my loved one over here.

Leslie M

Assisted Living

Family/friend

January 18, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Fantastic Experience

I was continuously impressed with the positive attitude, customer, service, and attention they provided to my father. I feel like everyone went out of their way to ensure his needs were addressed, he had a positive environment around him, and that they made it feel like home to him. I can't really think of any area where I feel like they need to improve. They definitely provide a fantastic environment for their residents.

Pamela F

Assisted Living

Family/friend

September 11, 2022

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

My experience with The Phoenix At Lake Lanier

I placed my mother at The Phoenix At Lake Lanier after touring numerous different facilities. The experience I had when I first walked into this community was much different than many others. I was greeted with kindness and walked into such a beautiful and clean community. No place is perfect but the issues and concerns we had were brought to the staff's attention and it was fixed right away. My mother had a hard time leaving her home of 42 years, but she now loves where she is at and has made many new friends.

The Phoenix at Lake Lanier

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Map of the neighborhood around The Phoenix at Lake Lanier

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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