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The Pines at Florence Assisted Living and Memory Care

3006 Hoffmeyer Rd, Florence, SC 29501

For more information about senior living options:
(866) 374-4058
27 reviews
Add review
  • 5 star
    33%
  • 4 star
    49%
  • 3 star
    7%
  • 2 star
    0%
  • 1 star
    11%
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The Pines at Florence Assisted Living and Memory Care
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Pam

Child of resident/client

4.0 out of 5 stars

Positive Environment at Wren Creek

They've been really good overall. The staff have a true sense of caring for the people who live there, and they go above and beyond. The facility itself good. And my dad loves the food.

Read all reviews

The Pines at Florence Assisted Living and Memory Care

The Pines at Florence Assisted Living and Memory Care in Florence, SC is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Memory Care


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Reviews

for The Pines at Florence Assisted Living and Memory Care

27 reviewsWrite a review
Overall Experience
3.7
Cleanliness
3.9
Friendliness
3.9
Care Services
3.7
Staff
4.5
Meals & Dining
4.8
Activities
3.8
Value for Cost
3.8

A Place for Mom has scored The Pines at Florence Assisted Living and Memory Care with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Pines at Florence Assisted Living and Memory Care has 27 reviews with an average "overall experience" of 3.7 out of 5.

Filters

1-20 of 27 reviews

Last Updated: 10/31/22

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Pam

Memory Care

Family/friend

October 31, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Positive Environment at Wren Creek

They've been really good overall. The staff have a true sense of caring for the people who live there, and they go above and beyond. The facility itself good. And my dad loves the food.

Susan

Assisted Living

Family/friend

August 25, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Great Place to Be

My loved one has been very happy at the facility. Everyone has been nice, and the staff is great. They know you by name, and I always feel welcomed Overall, .everything was great . As long as mom is happy, then I am happy.

Jaye E

Assisted Living

Family/friend

August 12, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Caring and Compassionate

Staff is very friendly and knowledgeable and facilities are nice and comforting.

anonymous

Assisted Living

Toured community

May 11, 2022

3.0 out of 5 stars
Verified Review

Tour experience

To us it just felt dark and dingy, I am not sure if that was them or the fact that we visited on a cloudy day but it just did not feel happy. My loved one also wanted a full sized refrigerator in his room and they did not have that.

Reba

Memory Care

Toured community

May 4, 2022

4.0 out of 5 stars
Verified Review

My Tour Experience at Wren Creek Estates Senior Living

We did a virtual tour. It was an okay community. It didn't feel like the right fit for my loved one.

Anonymous

Assisted Living

Toured community

March 9, 2022

3.0 out of 5 stars
Verified Review

My Tour

It seemed a bit older. Residents seemed well cared for.

Anonymous

Assisted Living

Family/friend

July 7, 2021

3.5 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Care Services
4.0
Staff
4.0
Meals & Dining
5.0

Angie

Memory Care

Family/friend

November 16, 2018

3.5 out of 5 stars
Verified Review
Cleanliness
2.5
Friendliness
3.5
Value for Cost
3.0
Care Services
3.0
Activities
3.5

9 months in...

My experience with Elmcroft began back in February of this year...9 months ago. There have been good times and not as good times but all in all, the good outweigh the not as good. It’s difficult for anyone to give up their freedom and their home/lifestyle. Elmcroft has been good in that respect. There are daily activities of all sorts and outings to various places on certain days. The food service could be better but three meals a day with choices has to be difficult to plan and prepare perfectly every meal. At times, I have felt the costs are too high for the services received. When I step back and realize that the stress and daily pressure a caregiver carries, it’s worth every dime!

Kelly

Memory Care

Family/friend

September 2, 2018

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
2.0

Not good

Very unhappy that was refused access to my father in law they tryed to tell me he didn’t know me and thus couldn't Say he wanted to see me wrong he was totally aware and called me by name before they made me leave Very disappointed

Anonymous

Memory Care

Family/friend

February 13, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

This place is beautiful inside and out. The staff are very friendly, knowledgeable and professional. They take such good care of my family member. They staff are always keeping my love one active and involved in every day living. Kudos to elm croft of Florence!!!!!!

Anonymous

Memory Care

Family/friend

September 27, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

A Good Fit For My Father In Law

My father in law is taking some time to adjust with his move to this community. However we do feel this is a good fit for him, and his needs. We do feel comfortable with his move to this community. It is a nice community with kind people. The staff is very pleasant, and they have been helpful whenever needed. They do a good job with the cleanliness around the community. There are good activities offered, and nice meals provided. We know he is safe, and in good hands. This a community I would recommend to my family, and friends.

L. Slack

Memory Care

Family/friend

August 28, 2017

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Wouldn't recommend

I agree with the person Before whose mom Broke her hip. Absolutely not trained to handle ahlz. Patients. Not proper sanitary care, NEVER have cleaned dentures, supplies we leave aren't used. Bathroom empty of anything and no way for techs to even wash their hands after taking her to toilet. She's been left in filthy depends, stuff missing or broken in room. Patients wonder completely on their own and in others rooms. People left to sit alone in living room while staff socializes in kitchen And about. It's obvious It is only a paid per hour job for them. Our mother lost 50 pounds, they haven't been feeding her as requested or giving water, she stays dehydrated. I must say there are a couple of girls there that absolutely do care, but far and in between. Also, not staffed properly at night or on weekends. It's a tragesty.

Anonymous

Memory Care

Family/friend

August 25, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Loves This Place

My mom and I love this place we are so thankful we found it The staff is wonderful here so kind and attentive. They take mom out to different places for lunch or shopping. She loves the food no complaints. The community is lovely with the landscaping and the inside is so clean

Anonymous

Memory Care

Family/friend

June 23, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Helpful Staff!

My loved one has recently moved into this community and so far things are going well for him. The staff have been helpful and made sure to accommodate his needs as best as they possibly could. They do a great job at maintaining a clean facility for all of the residents which I was impressed with. The only complaint he seems to have is that he is not impressed with the meals he receives.

Anonymous

Memory Care

Toured community

May 10, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

The director said she eats the food-that speaks volumes. The activities look great. There was a lot of visual appeal. Looked like a caring staff.

Anonymous

Memory Care

Toured community

March 1, 2017

3.5 out of 5 stars
Verified Review
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5

To many calls!

This community was very nice. The staff that showed us around were very friendly and helpful. We did not see many residents out. The only thing that turned me off from this place was that they called me so much and at inappropriate hours that I had to block them.

Anonymous

Memory Care

Family/friend

December 14, 2016

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Safe Place For My Husband

My husband is doing well here at this community. He is being provided with great care, and the family is pleased. It is a nice community, and they do a good job with keeping everything very neat and tidy. The staff is good, they are thoughtful and kind. We are pleased with all they have done for our family. We know he is safe and in good hands. I would recommend this community.

Karleyne

Memory Care

Family/friend

December 9, 2016

4.5 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.5
Value for Cost
4.0
Care Services
4.0
Activities
4.0

103 year old mom there for respite care 15 days

I needed a place to leave my mom for 15 days. She was treated very well. She was given assistance as needed and she enjoyed the meals. The cafeteria area was nice with round tables, tablecloths and menus and the individual service was great. Everyone was extremely friendly. Mom enjoyed sitting in the common living room reading the news just like at home. The studio apt was clean and cozy. At the time I believe that she was the only resident of color but she was treated with dignity and respect. Overall a great experience as she had never been away from home and family for that length of time

Anonymous

Memory Care

Toured community

August 25, 2016

3.5 out of 5 stars
Verified Review
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5

Elmcroft of Florence seemed like a good community!!

I was very impressed with Elmcroft. The person that took us on tour was very nice and knowledgable. The community is clean. I would move my grandma here if I was to move her closer to me. They offer a wide variety of activities.

Pam Buck

Memory Care

Family/friend

April 16, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

From what I have seen and experienced Elmcroft has been good for my mom. Many activities for her to take part in. I live out of state and receive a weekly update on my mom. So far very pleased with care given to my mom.

The Pines at Florence Assisted Living and Memory Care

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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