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The Pointe

9797 Bay Pines Boulevard, Saint Petersburg, FL 33708

For pricing & availability:
(866) 374-4058
7.8
Review score
48 reviews
Add review
7.8
Review score
48 reviews
  • 5 star
    38%
  • 4 star
    27%
  • 3 star
    10%
  • 2 star
    8%
  • 1 star
    17%
See all reviews
8.4
Review score
1108 reviews
30 facilities
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The Pointe
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The Pointe community exterior
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street view of The Pointe

Scott

Child of resident/client

4.0 out of 5 stars

Review for The Pointe

The worst has been meals on the weekends, specifically breakfast--if they get one. Cooks consistently don't show up, calling for a late breakfast that might not consist of much. It's been a great place for her! She has met many people, made friends, and is happy with what is provided for her. Based on this stage of her life, it has been the ideal place for her to live.

Read all reviews

The Pointe

Imagine a place that is familiar and comforting €” just like home. If you're looking for fun and freedom in senior living, our community in St. Petersburg, Florida, might be the right fit for you. 

With both Assisted Living and memory care on one campus,  Have your morning coffee on the patio or check out the activities room for an arts and crafts project. You'll also find comfort knowing that our staff is available 24 hours a day, seven days a week to be alerted to an emergency.

It's your independence redefined. If you're living a mostly independent lifestyle, but you could use an extra hand with some of your day-to-day activities, we can help so you can do what you want to do. If you want to focus on personal wellness, take a B-fit class, or if you want to try a new hobby, join the bowling league. You could meet friends for a movie matinee or maybe you want to plant flowers with the gardening club. Here you have choices to help you rediscover old interests or explore new ones.

Here are a few more activities for inspiration:
Bible study
Nickel bingo
Noodle ball
Wordscapes
Music performances
Movie night?

You can also join weekly shopping and lunch-out excursions...

Senior living options offered

  • Assisted Living
  • Memory Care

The Pointe

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Pointe

7.8 out of 10
Review Score48 reviewsWrite a review
Overall Experience
3.6
Cleanliness
3.5
Friendliness
4.0
Care Services
3.2
Staff
3.5
Meals & Dining
3.2
Activities
3.5
Value for Cost
3.6

A Place for Mom has scored The Pointe with 7.8 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, The Pointe has 48 reviews with an average "overall experience" of 3.6 out of 5.

Filters

1-20 of 48 reviews

Last Updated: 9/11/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

September 11, 2025

3.0 out of 5 stars
Verified Review

Review for The Pointe

If a friend asked about this community, I would say, If you can afford a little better. It's important to remember that every place will have its pluses and minuses. What made the difference for me was the way I was able to connect with both the staff and residents in a very special way during a time when it was most needed.

Anonymous

Assisted Living

Resident/client

August 15, 2025

2.0 out of 5 stars
Verified Review

Review for The Pointe

Just hire people for where they need them, they are short handed I'm okay because I'm still young and I'm independent the staff is great that's my opinion thanks

Lori T

Memory Care

Resident/client

July 26, 2025

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
2.0

don't do it

Please do not put your loved one here in memory care. it is dirty and the aids do nothing. They won't even get up off their chairs to do what they are supposed to do. ALL of mom's personal items were missing within 3 days. She was wearing someone else's clothes and she was scared until we took her out of there.

Vi W

Memory Care

Family/friend

May 13, 2025

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
4.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
2.0
Meals & Dining
2.0

don't do it

This place is downright filthy. They are overcrowded and do not do anything to help your loved ones. Do NOT go here. They bait and switch. here is your nice room and then they put you in a much worse room...sometimes with a roommate. I do not have words for this. My LO is used to living in a clean environment and maybe assisted living is nicer but memory care is gross.

Anonymous

Assisted Living

Family/friend

March 13, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Decent option but not as advertised

For months the kitchen was out of basic staples, like eggs and bacon, milk, serving cold sandwiches as dinner, serving the same 3 or 4 dishes over and over. Transportation is part of the package residents pay for, but they have not had a driver in months. Also they are terrible with the laundry. Constantly out of detergent, problems with the machines and mixing up peoples clothes / losing clothes. The hands on staff and medical director [name removed] do a very good job, but they are chronically understaffed. They are on the 3rd facility director in 12 months, and it is very inconsistent service. Communication with the families of residents is poor overall.

Anonymous

Memory Care

Family/friend

March 10, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

The Pointe review

My Husband was admitted on the [date removed]. He was in memory care. After a few days I called Hospice, he was taken to their place where he died on the [date removed]. He did not get good care at the Pointe. He was dirty when he got to Hospice. Would not recommend the Pointe to anyone. It's been a year & I still haven't gotten any money from them.

Scott

Assisted Living

Family/friend

September 4, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
3.0
Meals & Dining
2.0

Review for The Pointe

The worst has been meals on the weekends, specifically breakfast--if they get one. Cooks consistently don't show up, calling for a late breakfast that might not consist of much. It's been a great place for her! She has met many people, made friends, and is happy with what is provided for her. Based on this stage of her life, it has been the ideal place for her to live.

Anonymous

Memory Care

Family/friend

August 21, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
2.0

The Pointe

Overall, very good but there is a notable difference sometimes between the night staff and daytime staff in terms of care. Less oversight (night) = less care. They are undergoing a change in ownership. The food is a sparse selection, they are often out of basic things like orange juice or a breakfast meat for days at a time, and it just isn't very good. Steady decline over last 3-4 months.

Anonymous

Assisted Living

Family/friend

June 12, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The Pointe review

What our family really liked about The Pointe community was their staff team. The staff members there were really good to our loved one and based on the experience we had, we would recommend the community to other families.

Carol H

Memory Care

Resident/client

May 2, 2024

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Care Services
1.0
Staff
2.0
Meals & Dining
2.0

I would not recommend this facility for memory care.

My Husband was here for 6 days. He came in on a Friday, it was not what I expected a memory care to be. There was no activities scheduled the whole time he was there. By Tuesday I called Hospice to evaluate him. They came and by Thursday he was taken to Bayfront Hospice, where I was told he was so dirty and asked me if I wanted his clothes he was brought in which smelled so bad. I didn’t. He died in March. Please tell people my experience. Thank You.

Anonymous

Assisted Living

Family/friend

April 30, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

No complaints - mom is happy

One thing that really stuck out for me about them is their location and that they were very close to family and myself. And the fact that the patients rooms all have their own private bathrooms, and were large enough to accommodate the furniture that we would be giving her. Just overall, the staff is very friendly and always willing to answer questions. And I would just also say that I am just very happy with everything that they have been able to do for my mother.

A. W

Assisted Living

Family/friend

April 24, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A blessing!

Very clean and bright facility. My mother receives the needed care. Staff is very helpful and friendly. Food is cooked from scratch. Indoor and outdoor activities. Management is on top of all services. I would recommend this facility.

Anonymous

Assisted Living

Family/friend

February 21, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
2.0

Stay on top of things

It would be good for new residents to clarify all care needs. They didn't need to help my family member with bathing, dressing, showers. They charged him an additional fee assuming this need (though we discussed his needs at intake). We're still waiting refund of those fees. Food isn't too great. If a resident has a personal fridge, they might enjoy having some fresh fruits, snacks if that meal isn't to their liking. There were mixups with his medication administration for the first week after admission. This issue is now resolved, but family has to check on this to safeguard the patient safety. They've had some turnover there, so I think they mean well (but follow through is not always there). I'm a tough crowd, having worked in an ALF and having seen how care can vary based on family visibility/involvement. My dad is stable and they are nice enough.

Scott

Assisted Living

Family/friend

November 14, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
3.0
Meals & Dining
4.0

Recommended

The staff is extremely friendly, caring, and helpful at The Pointe. From what I've seen, they are very attentive to needs that arise. The place is generally clean, well-lit. Places that need upkeep are getting just that. From what I understand, as a unit becomes available, flooring is being replaced with hardwood flooring, probably laminate. The move-in process was strange because as my loved one moved in, they were being evacuated for a hurricane, so it's hard to judge that process. The theft is an unfortunate issue, but my loved one has learned to be savvy in hiding things and making sure that she has no cash in her room. She really enjoys the meals, says they are tasty, but would like a little more variety in the menu. I would recommend The Pointe to others and have already done so.

Anonymous

Memory Care

Family/friend

November 10, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly Recommended

My loved one was previously a resident at The Pointe and everything was great for her at this facility. The staff was amazing. They keep you abreast of all that's going on. The move in process was easy. My loved one and other members of our family liked the meals and always said that they were good. I would highly recommend The Pointe. They were amazing to my loved one right up until her passing.

Dick W

Assisted Living

Resident/client

July 31, 2023

4.0 out of 5 stars
Cleanliness
2.0
Friendliness
4.0
Value for Cost
3.0
Care Services
2.0
Activities
2.0
Staff
3.0
Meals & Dining
4.0

Overall very good.

Anonymous

Assisted Living

Resident/client

July 31, 2023

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

I think clients and THE Pointe's Staff will improve by including a lot more fresh fruit every day! Please put a sign up sheet for red Lobster and Outback restraunts 2x monthly!

Anonymous

Assisted Living

Family/friend

July 21, 2023

4.0 out of 5 stars
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

a challenging time of life

The Pointe as a whole has been a blessing. We thank the staff who share their compassion for residents and our mom, including daily care, planning activities and family gatherings! Our concerns are the disrespectful attitudes of the staff (some) towards moms questions or needs, adding to her anxiety and feeling of being unvalued. The inconsistencies of scheduled care such as med dispercement, showers, dining, laundry and room cleaning are ongoing. We are hopeful these areas will improve.

Theodora

Assisted Living

Family/friend

July 10, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Nice Community...Overall it was a good experience.

The reason we gave the cleanliness 3 out of 5, is because our loved ones room was a little unclean by the friends and the bed was awful. However, the environment at the community is very friendly and the clients are really nice to talk to. We would recommend The Pointe community to other families based on the experience we have had so far.

Anonymous

Assisted Living

Family/friend

May 2, 2023

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0
Staff
2.0
Meals & Dining
2.0

Not recommended

My loved one was a resident at The Pointe, we recently moved him out. The facility is dirty. Poor service. Poor food. Medication management was poor. Communication with after hours staff was laughable. I understand it's hard to hire these days, but the level of care isn't worth the money. I would not recommend this facility to others.

The Pointe

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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