3701 W. McNab Road, Pompano Beach, FL 33069
Keeley
Loved one of resident/client
Would recommend
5 for all. We have been very happy with everything! The workers with my grandma are very friendly and helpful. Love the little things they get to do like making guac to try and engage them and everything with music
Read all reviewsThe Preserve at Palm-Aire
The Preserve at Palm-Aire provides the highest quality of geriatric care, assisted and independent living in the Pompano Beach, Florida area, including innovative memory care designed specifically for those affected by Alzheimer's disease and other dementias. Every resident receives unique and personalized care and attention tailored to where they are and what they need most. At The Preserve at Palm-Aire, both residents and their families enjoy peace of mind, knowing that our staff is providing the best in life €” with a smile.
The Preserve at Palm-Aire
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
A Place for Mom has scored The Preserve at Palm-Aire with 9.1 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, The Preserve at Palm-Aire has 150 reviews with an average "overall experience" of 3.8 out of 5.
Keeley
Memory CareFamily/friend
October 10, 2025
5 for all. We have been very happy with everything! The workers with my grandma are very friendly and helpful. Love the little things they get to do like making guac to try and engage them and everything with music
Micheal F
Assisted LivingResident/client
September 8, 2025
They good workers kind & helpful I love Preserve the best place you can live Caregivers Amazing Summer, [name removed], [name removed], [name removed], All of them Above of beyond. [name removed] All Staff Members. I can’t tank you guys enough for all you have done for us.
Anonymous
Independent LivingResident/client
August 20, 2025
It's nice enough. But I'm not exactly happy here. I know I'm the same physical age of many residents here. But in other ways I'm much younger So it has been frustrating for me. The meals are just so so with chicken served almost every day. I'm really over that so I prepare my meals myself in my apt. most of the time. They're charging me an extra $[fee removed] because I do not eat breakfast food much and switched to lunch instead. $[fee removed]!!!!
Anonymous
Assisted LivingFamily/friend
August 1, 2025
The restaurant and food services are and were poor. Long wait time. Overall long wait time, and quality of food was poor and often overcooked, cold or lukewarm warm. The experience and quality of the food and beverage service did not meet the expectations of what the establishment marketed nor was it a reflection of the value for the price. True healthy options were not available. The servers were nice and pleasant but they always took a long time. It seems they are not trained in restaurant customer service. The property needs an upgrade the paved entrance ways had pot holes and were often a safety hazard. The staff is pleasant and friendly and the activities manager was a big hit with my Mom and her peers. There is room for improvement and for the monthly price the amenities need upgrading and the food quality and service needs an overdue overhaul.
Nancy
Independent LivingResident/client
July 18, 2025
The Preserve at Palm Aire is 180° different than the Independence hall facility. I was living at in Wilton manors. The staff are all very pleasant. The residence greet you with Smiles and tell you that you're going to enjoy your living here. Where Independence Hall had no activities after 5 PM or on weekends unless run by residence and a few activities they had were poorly designed and few participated. That is not the case here at the Preserve. There's always seems to be something to do. The food so far is excellent. In fact, it is so good that I've been putting on a few pounds and need to watch that. My dog and I are very happy with the decision we made and would refer this location to anyone we knew that was looking for somewhere to live in independent living and or memory or assisted living. It's nice to see smiling people all around.
Anonymous
Assisted LivingFamily/friend
July 3, 2025
To be fair, the scores will be for the memory care section which is very different from the rest of the facility. Mom was more cognitively aware and highly functioning than anyone else in memory care and she wasn't able to participate in the assisted living activities or go over that side of the facility which is much larger and nicer . It didn't end up being a good fit for her. I think to make sure you look at the residents and observe the staff interactions with the residents as much as the facility itself or the accommodations. A lot of sales people are good at their jobs and can make it look like the lovely looking facilities and the amenities are the most important part.
Koren P
Assisted LivingFamily/friend
June 20, 2025
Everyone was nice and friendly. We were given several choices of apartments. The meals were delicious. We had Easter dinner there. They have a full schedule of activities.
Jay S
Assisted LivingFamily/friend
May 8, 2025
The former facility my loved one lived closed and were in a situation for had a short notice before a move was needed. The Preserve at Palm Aire went to and beyond my expectations of making an easy transition into the new apartment.
Nancy
Independent LivingResident/client
April 30, 2025
Staff is courteous, helpful when needed. Food, small portions...takes a little too long to be served. Plenty of activities to join in .. Older community but good maintenance. Residents friendly. Median age - 83
Anonymous
Memory CareFamily/friend
April 24, 2025
Clean, reliable, physical plant not as fancy as other places like meridian or allegro, but we have been satisfied with level of care and relative cost. Rom size is good, bathroom is a bit small if one has extra equipment needed for mobility, but can be managed.
Anonymous
Assisted LivingFamily/friend
April 18, 2025
We cannot rate the care services as well as the activities because our loved one is in independent living and does not participate in any activities. What I like the most is the accessibility and attentiveness of the staff. Also, the common areas are nicely decorated and well maintained. Yes, we would wholeheartedly recommend The Preserve at Palm-Aire to other families.
Anonymous
Independent LivingFamily/friend
April 14, 2025
The care staff is very attentive but I've had a few minor issues with the billing department which were ultimately all straightened out. She recently moved from a one bedroom apartment to a studio apartment there and both living spaces have been good.
Tracey
Memory CareFamily/friend
April 10, 2025
My father is very happy there. He has made several friends and he loves not cooking and says the meals are great. Based on the experience we have had so far, we would absolutely recommend The Preserve at Palm-Aire to other families.
Anonymous
Assisted LivingFamily/friend
March 19, 2025
Facility very clean. Staff very positive/ not too many bad apples thankfully. Very disorganized sales team and process. Generally the place has a nice vibe
Ray B
Independent LivingFamily/friend
December 6, 2024
Everything is working out great for Mom at the preserve, her apartment is perfect for her..meals are great..facility outstanding..activity levels and very outstanding staff who are happy to assist, even as Mom is in independent living. Mom feels she struck GOLD at the Preserve!
Anonymous
Assisted LivingFamily/friend
November 19, 2024
Everything was near perfect. My mother had an issue with understanding the staff. My mother was hard of hearing. Most staffers were happy but spoke fast and with an accent. She complained she could not understand most of her helper and it really frustrated her. We are upstate New Yorkers and haven't had much experience interacting with other nationalities
Anonymous
Independent LivingFamily/friend
October 28, 2024
We have since moved Mom from this facility about a year ago. Numerous items were stolen from her room, and one of the staff members was extremely rude to our family. The food is not the best quality, but it was adequate. The apartments are enormous value for the money, best price around for sure. This was a great placement for my mother at first, but slowly the quality of this place declined. I would still highly recommend for someone who is on a tight budget, and able to still cook for themselves so that when the daily menu doesn't suit, they may cook an alternative meal in the great kitchens.
Sharon
Memory CareFamily/friend
August 21, 2024
The staff is very caring, I feel he has received excellent care, they are always cleaning, and for the care and amenities I feel the price is a fair price. I have several friends with family in this facility.
Anonymous
Independent LivingFamily/friend
August 19, 2024
Some updating needs to occur with the elevators and pool area. Otherwise the area is very clean. The people are all very kind. The staff are very attentive. I love the doctor/nurse/PT staff. They could really improved on the food. Activities have improved greatly. I feel seasonally it diminishes some in the summer. The one thing I wish they would also try to motive would be an established walking path for seniors. The value is here. It is affordable and the apartments are great. The people are truly caring and are lovely. My parents love it here.
Anonymous
Assisted LivingFamily/friend
July 24, 2024
I absolutely would not recommend to others. 1. My biggest concern is they constantly have multiple elevators out at a time. This is a safety issue that is very concerning. 2. The restaurant food is horrible, since she moved in the meal quality has deteriorated and the portions have gone down significantly. 3. There is no control over their staff of who has keys to the residents apartments and that is very concerning. 4. They have had to close the restaurant on more than one occasion because did not pass health inspections. 5. I have on many occasions walked through the front door in the evenings without registering when there was no one at the front desk or even when there was, they never asked who I was or why I was just walking in. That is concerning that anyone can just walk in and head to the apartments. 6. Based on the contract there are designated smoking areas, however management has allowed one specific resident to smoke in her apartment, which is against policy and a safety concern. Management has told the residence on the floor for months they were going to do something about it, but the lady still continues to smoke like a chimney, the halls real of smoke, there are people that have health issues that this is impacting, yet it is still allowed. 8. The doggie park is a hazard, they now it about every two weeks and is full of mud and uneven which is unsafe. 9. At the residence monthly meetings the above issues get brought up every month and the management does nothing.
The Preserve at Palm-Aire
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.