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The Sanctuary of Phoenix

3847 West Port Royale Lane, Phoenix, AZ 85053

For more information about senior living options:
(866) 374-4058
8 reviews
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  • 5 star
    62%
  • 4 star
    25%
  • 3 star
    0%
  • 2 star
    0%
  • 1 star
    13%
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The Sanctuary of Phoenix
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The Sanctuary of Phoenix
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Anonymous

Family/friend

5.0 out of 5 stars

Sincerely Helpful

It is very clean. The care givers Irene and Charlie are truly caring. They make it fun and happy. They make the residents laugh. They are sincerely helpful. They also helped me with guiding me through the processes of care homes. They really educated me on everything. My overall rating of The Sanctuary of Phoenix is 5 stars. I rate all of the categories 5 stars. This is a very nice community. I am very pleased.

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The Sanctuary of Phoenix

The Sanctuary of Phoenix in Phoenix, AZ is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Memory Care
  • Residential Care Home


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Reviews

for The Sanctuary of Phoenix

Overall Experience
4.2
Cleanliness
4.9
Friendliness
4.9
Care Services
4.9
Activities
3.8
Value for Cost
4.3

A Place for Mom has scored The Sanctuary of Phoenix with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Sanctuary of Phoenix has 8 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-8 of 8 reviews

Last Updated: 8/5/15

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

bl00per

Memory Care

Family/friend

August 5, 2015

0.5 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
0.5
Care Services
4.0
Activities
0.5

Rip-Off Artists

My Mother lived in this facility for 2 months. Irene and Charlie - the caregivers - were great, and the facility itself was fine. But 4 months after my Mom's death, the $1900 deposit has yet to be returned and the owners - [removed]- are refusing to take my calls or texts. [removed] [removed]

Anonymous

Memory Care

Family/friend

May 6, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Sincerely Helpful

It is very clean. The care givers Irene and Charlie are truly caring. They make it fun and happy. They make the residents laugh. They are sincerely helpful. They also helped me with guiding me through the processes of care homes. They really educated me on everything. My overall rating of The Sanctuary of Phoenix is 5 stars. I rate all of the categories 5 stars. This is a very nice community. I am very pleased.

Anonymous

Memory Care

Family/friend

November 1, 2014

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0

Very nice and friendly

The place is very nice and friendly. We were very happy with everything. My mom stayed there only for three days. The only thing that we were concerned about was that when she came back home, she had packed her toothbrush and two other toothbrushes. We weren't sure, if she packed them by mistake or did she use other people's tooth brushes while she was there? We don't know and have not had a chance to call and ask, because she got ill and had to be hospitalized after she came back. She is doing well now though. We are please with everything. The staff is very nice and caring. thank you.

Anonymous

Memory Care

Family/friend

August 26, 2014

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
3.0

It was good!

It was good. The only thing was that we were somewhat concerned that when she came home she had three other toothbrushes along with hers and we didn't know if she had been using other peoples toothbrushes or if they were aware of it. That was the only thing. Otherwise, it was fine.

Terri

Memory Care

Family/friend

July 1, 2014

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Love this home

It feels like you are visiting family as soon as you walk in the front door. It is always clean and fresh smelling. I really appreciate the couple that stays at the house as they care about all of the residents and are very helpful. My uncle is receiving excellent care and I can not imagine moving [removed]

Debbie

Memory Care

Family/friend

July 25, 2013

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0

Exactly What We Needed

They were exactly what we needed and that is just awesome. My ex-father-in-law lives there and he likes it really well. He's very content and says the food is good. If he's happy, I'm happy!

Very Happy Family

Memory Care

Family/friend

July 23, 2013

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0

They Actually Care For Your Loved Ones

We had somebody else that was helping us as well, and there were just some that were better. It's well cared-for and clean, but it's just aesthetics...The house is old looking and more stark. We saw no less than 9 places, and this was the only one who would work with her. Instead of just giving her pills and doping her up, All Assisted Living is actually caring for her. They're caring for her very well. They mentioned a few activities but I'm not sure - she's only been there a week.

A Place For Mom Customer

Memory Care

Toured community

July 1, 2013

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Sanctuary of Phoenix - Anet...

Sanctuary of Phoenix - Anette was very helpful, polite and answered all questions, went over the schedule, meals and anything else she could come up with.

The Sanctuary of Phoenix

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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