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The Towne Care

9051 Greenhouse Rd, Cypress, TX 77433

For pricing & availability:
(866) 374-4058
7.3
Review score
17 reviews
Add review
7.3
Review score
17 reviews
  • 5 star
    35%
  • 4 star
    24%
  • 3 star
    29%
  • 2 star
    0%
  • 1 star
    12%
See all reviews
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The Towne Care
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The Towne Care outdoor common area
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street view of The Towne Care

Anonymous

Child of resident/client

5.0 out of 5 stars

The Towne Care review

What we like the most about The Towne Care community is the service, care and concern for their client /patient. Based on the experience we have had, yes we would definitely recommend them to other families.

Read all reviews

The Towne Care

The Towne Care welcomes seniors with Alzheimer’s disease and other types of dementia to a charming community with a relaxing atmosphere. The single-story community is located in the suburban feel of Cypress, Texas.

At The Towne Care, residents receive person-centered specialized memory care. The community goes above and beyond thanks to a qualified team of caregivers, including an on-site nurse, round-the-clock registered nurses, and a wellness director. Visiting doctors also stop by. Additionally, the community may offer medical services like podiatry, vision, X-ray, wellness therapy, and more.

Besides on-site care, the open-concept community adds additional safety with multiple features in a secure living environment. Every 30 minutes, caregivers check in on residents with hug rotations — these could range from a handshake to a hug. Plus, motion sensors notify caregivers when seniors are up and about to help prevent falls.

While living at The Towne Care, residents have access to on-site amenities and hands-on activities. Residents can enjoy dietician-approved meals three times a day. When residents are not eating healthy meals, they can participate in daily activities, thanks to the community's Montessori approach.

Experience specialized care at The Towne Care.

State licensing information

To explore the licensing information and compliance histories of senior living communities in...

Senior living options offered

  • Assisted Living
  • Memory Care

The Towne Care

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Towne Care

7.3 out of 10
Review Score17 reviewsWrite a review
Overall Experience
3.7
Cleanliness
4.2
Friendliness
4.1
Care Services
3.9
Staff
4.0
Meals & Dining
3.8
Activities
3.5
Value for Cost
4.0

A Place for Mom has scored The Towne Care with 7.3 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, The Towne Care has 17 reviews with an average "overall experience" of 3.7 out of 5.

Filters

1-17 of 17 reviews

Last Updated: 2/20/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Cynthia

Assisted Living

Family/friend

February 20, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

We would recommend

They have a lot of turnover in personnel which makes it difficult sometimes because people are always learning. New personnel are the primary reason for the 3 in quality of care. Once someone gets to know the residents and what their needs and likes are, it gets better. But then they leave and we start all over again. The other residents are nice and upper management people are excellent.

Anonymous

Assisted Living

Family/friend

July 16, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The Towne Care review

What we like the most about The Towne Care community is the service, care and concern for their client /patient. Based on the experience we have had, yes we would definitely recommend them to other families.

CC

Assisted Living

Family/friend

April 16, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Review for The Towne Care

I would recommend but they seem to be experiencing some staffing issues at the moment.

Anonymous

Assisted Living

Family/friend

March 15, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Activities
1.0
Staff
4.0
Meals & Dining
2.0

Our Experience

Staff is friendly. There are zero activities for the residents. Management I feel like does the bare minimum. I'm happy with price and technicians. Management seems weak. Meals are not great. Not sure I would recommend. My mom seems happy, but she hates the food and needs some activities.

Rhonda

Assisted Living

Family/friend

March 14, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Recommended

My cousin and I would very much recommend The Towne Care to other families. The facility is nice and clean and in a great area. We both live out of state and it is important to have a facility and staff that we can trust. The staff has gone above and beyond to help our mom by caring for her health concerns and being there for her when she went to the hospital. We can't thank them enough!

Anonymous

Assisted Living

Family/friend

August 31, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

The Towne Care review

Based on the experience we have had so far, The Towne Care community has had the best customer service I have experience in a long time. The staff members working there are polite and knowledgeable

Rhonda D

Assisted Living

Family/friend

July 17, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Excellent staff!

The staff at The Towne Care have been excellent. They are all very caring. If I can point out one particular person it would be [name removed]. She has gone above and beyond. Most importantly, we feel our mom is getting great care!

Anonymous

Assisted Living

Family/friend

May 17, 2023

3.0 out of 5 stars
Verified Review

Good staff but no activities.

In our family's experience at The Towne Care, we have found the staff to be good. But the activities for the residents are lacking - there aren't really any.

Robyn W

Memory Care

Toured community

May 9, 2023

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Staff
1.0

No!

Visited recently to see about placing a family member in their home. Manager was uncaring and not attentive. Residents not getting needed attention and no workers present. Do not do this to your loved one!

anonymous

Memory Care

Family/friend

January 19, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Our families experience has been good

We really appreciate the flexibility the staff members have with our family when we want to bring our loved one home on occasion. Based on our experience we would recommend this community to other families.

anonymous

Memory Care

Toured community

September 21, 2021

4.0 out of 5 stars
Verified Review

Tour of Sundance

Our tour with Sundance was really good. They seemed to have a lot of activities going on which was important to us. It was also a cool set up, they had a little village with shops in it.

Kenneth K

Memory Care

Toured community

June 4, 2021

4.0 out of 5 stars
Verified Review

My review of Sundance Memory Care at Towne Lake

Our family first had a virtual tour due to the covid restrictions, but once the communities opened back up we were able to physically tour the community. Our tour experience was great, everyone was very friendly and welcomed us with open arms. However, we did notice there were not to many care takers on the floor and maybe they were short staff from the pandemic.

Dennis M

Memory Care

Family/friend

May 13, 2021

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Staff
4.0
Meals & Dining
4.0

Great relief in finding the right place.

Sundance at Towne lake has been an eye opener. They take care of my wife as an individual and treat her with dignity and respect. It has been a very good experience for me from the first meeting with the Admissions Director [name removed]. [name removed] personally took charge of my wife, [name removed]. [name removed] took her to her new “home” and helped getting her settled. When I left that day I felt confident that [name removed] and Sundance would take good care of her. Over time as I visit I am seeing the same care taker staff and have gotten to know them. Their focus is helping [name removed] be comfortable in her new home and the caregivers keep me updated on her daily activities and needs. I recommend this facility.

Stacy Brandau

Memory Care

Family/friend

May 18, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Excellent Loving Care!

My Mom has been a resident of Sundance TowneLake for 2 1/2 years. In this time her Alzheimer’s disease has progressed- but her quality of life has remained happy and joyful as she is so well taken care of at Sundance! The personalized care and loving attention she receives is amazing. We are very grateful and are so thankful to have found the Sundance Family. Alzheimer’s care is not easy, but when approached through love it can be successfully managed and both you and your family member will have a happier life.

cypress lady

Memory Care

Family/friend

November 10, 2018

0.5 out of 5 stars
Cleanliness
3.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
0.5

They make it sound good, BUT........

It's okay if the patient can take care of themselves, but we had to hire personal caregivers for around-the-clock assistance. The facility care was absolutely NOT what they promised, the meals were second rate, and the "activities" were very spotty to the point of being non-existent the majority of the time. The bed linens (which we furnished) even though there were two complete sets of sheets, blankets, often were not washed and replaced for the entire day. So the patient had to lay on bare mattress if a nap were needed during the day. This complaint fell on deaf ears more than once. Polite, respectful requests to remedy problems were just ignored; no compliance. There were a very FEW competent people there but we moved out after two weeks.

Anonymous

Memory Care

Toured community

February 13, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Excellent! The Montessori concept utilized with dementia patients is an exciting and commendable effort! We feel this will be a wonderful fit for Mom and are so excited to have her join the Sundance family in Cypress. She will love it! The Staff are top notch and very genuine.

Anonymous

Memory Care

Family/friend

October 26, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Mom loves Sundance

I chose this community because they choose to use the Monastery method which means they have no T.V.'S in the room. Which helps people with memory issues. My mom is still very young and I like the way the caregivers engage my mom and get her up and out of her room. The community stays clean and have a great common porch area where they have access all the time. The cook here is amazing she will cook some of mom's favorite things. Her room is set up for memory care which makes her safe. Amazing activities here also like music therapy, painting and mom's love the cooking class. I would recommend this community for sure.

The Towne Care

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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