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The Village at Mercy Creek

1501 Mercy Creek Dr., Normal, IL 61761

For pricing & availability:
(866) 374-4058
9.2
Review score
16 reviews
Add review
9.2
Review score
16 reviews
  • 5 star
    87%
  • 4 star
    13%
  • 3 star
    0%
  • 2 star
    0%
  • 1 star
    0%
See all reviews
8.4
Review score
222 reviews
16 facilities
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The Village at Mercy Creek
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The Village at Mercy Creek community exterior
14 photos
The Village at Mercy Creek in google map

Susan E

Child of resident/client

5.0 out of 5 stars

Mercy Creek is a great place

Food is delicious ??. Lots of change over in staff(I think common anywhere). Wonderful activity director. She works to keep all happy and include families. She has been there a real long time. It's real clean and presents well. Lots of amenities. They shop for folks or take them shopping three days a week and it's free transportation anywhere.

Read all reviews

The Village at Mercy Creek

The Village at Mercy Creek is an assisted living community in Normal, Illinois, located on a 60-acre campus surrounded by peaceful countryside. This community was originally built by local Mennonite churches, but Franciscan Ministries have operated it since 2018. The Franciscan Sisters of Chicago currently sponsor the Village at Mercy Creek. Residents in this community enjoy easy access to the Weibring Golf Club, Hidden Creek Nature Sanctuary, and the Illinois State University Campus. The university setting provides ample entertainment options, including sporting events and fine art performances.

 

The Village at Mercy Creek features a secure central courtyard with paved walking paths, shaded seating, and well-manicured gardens. The community's interior features a warm and homelike design full of Midwestern charm. Residents enjoy independence, privacy, and comfort in the spacious apartment accommodations. Each unit features a kitchenette and an individually controlled thermostat.

 

The Village at Mercy Creek takes a person-centered approach to assisted living, and the well-trained care staff is available to assist residents with activities of daily living. Each resident has a customized service plan, which can include services such as verbal reminders, standby assistance, or hands-on assistance.

The Village at Mercy Creek works to give each resident a voice by celebrating what makes...

Senior living options offered

  • Assisted Living

The Village at Mercy Creek

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Village at Mercy Creek

9.2 out of 10
Review Score16 reviewsWrite a review
Overall Experience
4.9
Cleanliness
4.9
Friendliness
4.9
Care Services
4.6
Staff
4.9
Meals & Dining
4.7
Activities
4.9
Value for Cost
4.7

A Place for Mom has scored The Village at Mercy Creek with 9.2 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Village at Mercy Creek has 16 reviews with an average "overall experience" of 4.9 out of 5.

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1-16 of 16 reviews

Last Updated: 9/13/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Dale D

Assisted Living

Industry reviewer

September 13, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Highly Recommend

The community is well-known for its cleanliness, and the staff is consistently friendly. The residents seem content and are always open to conversations. They appear to be quite happy with their living environment and the activities available to them. I would recommend this place to anyone who is looking.

Susan E

Assisted Living

Family/friend

September 11, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Mercy Creek is a great place

Food is delicious ??. Lots of change over in staff(I think common anywhere). Wonderful activity director. She works to keep all happy and include families. She has been there a real long time. It's real clean and presents well. Lots of amenities. They shop for folks or take them shopping three days a week and it's free transportation anywhere.

Laura

Assisted Living

Family/friend

April 26, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Positive experience

We chose The Village at Mercy Creek based on the fact of it being Franciscan, since my mom is catholic. It has overall been a great experience and I would recommend the facility to those looking for assisted living.

Anonymous

Assisted Living

Family/friend

January 23, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Great place

All of the staff at Village at Mercy Creek are thoughtful, kind and attentive. I would recommend them to others looking for assisted living.

Nancy

Assisted Living

Resident/client

October 17, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Welcoming community. Many activities for everyone (both those able-bodied and those with disabilities).

What our family likes the most about The Village at Mercy Creek is the friendly problem solving staff members they have working there. We also really like how well the residents are kept safe and active. We would absolutely recommend this community to other families based on the experience we have had so far.

Susan

Assisted Living

Family/friend

October 10, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The Village at Mercy Creek review,

Truly all are 5 or we wouldn't have let her enter. Our favorite is the friendliness if the staff, attentive to her needs and the food is amazing! For Central IL. It more expensive than some a tiny less than others. Beautiful Gardens. Walk in closets nice. Well cared for. We feel God's Love at Mercy!

Laura S

Assisted Living

Family/friend

June 23, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

friendly atmosphere, good fit for my mom's needs

The staff at Village at Mercy Creek is very friendly and they are all kind to my mother. The thing that stuck out most about this facility when we were initially looking was definitely the cleanliness of everything. I would definitely recommend Village at Mercy Creek to others looking for assisted living.

Anonymous

Assisted Living

Family/friend

June 12, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Peace of Mind for Mom

I have all positives about Mercy Creek. The staff is always friendly, calls the residents by their name in the hallway. The food is excellent. I even met the Chef. They really enforce COVID protocols. It is a non-profit. They have a daily activities calendar. Painting, movies, guest speakers, they also have an activities coordinator who send me periodic updates on what the residents are doing

Anonymous

Assisted Living

Toured community

March 29, 2023

5.0 out of 5 stars
Verified Review

Great Place

I toured The Village at Mercy Creek and it was a great facility! The cleanliness/friendliness/staff were all great, as well. My mom just thought that one of the other facilities that we had toured felt more homey.

Barb S

Assisted Living

Family/friend

July 20, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

An upbeat and friendly place!

This beautiful facility has a welcoming lobby, a protected/shady court yard, and numerous activity and meeting spaces. The friendly staff knows everyone's names and are most helpful. The Life Enrichment Director and assistant offer a nice variety of activities for the residents. There is a staff-operated van for field trips, shopping, or doctor appointments. A great feature of MC is the ability to tailor their care services to each resident.

Anonymous

Assisted Living

Resident/client

June 30, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

8 years here & we are very satisfied.

Michael W

Assisted Living

Resident/client

June 29, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Eminently Satisfactory

Through the several difficult changes, the quality of the operation has been top notch over the long haul.

Penny F

Assisted Living

Toured community

March 9, 2022

5.0 out of 5 stars
Verified Review

My tour review

Nice community but they did not have the right level of care that I needed for my loved one. The tour was also great and they were able to give me all of the information that I needed.

anonymous

Assisted Living

Family/friend

February 2, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Our experience

We chose The Village at Mercy Creek because we were looking for assisted living and when we walked in it did not smell. At the time, they had a discount on the room which made a big difference. Everybody here was super friendly during our experience. Unfortunately my parents did have to move out, but we would recommend as long as your loved one can be more independent.

L W

Assisted Living

Resident/client

December 2, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A comfortable Place to live/ Next to home

This is a very comfortable and warm setting to live in. They have activities like , bingo, card games, exercises, trivia, arts and crafts and movies for the residents to do.

Anonymous

Assisted Living

Family/friend

August 28, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

My daughter had worked with A Place for Mom when we first started the search for my parents but this gorgeous community was not referred to us! I am so happy we came across this through a google search and I couldn't have been more happy with how the team treated us, even through the Covid-19 pandemic. We were able to tour virtually and meet their kind and compassionate team. My mom was even able to meet with a few residents via the computer and the laughter they had was very encouraging. The menu looks amazing, too! It has been hard and quite honestly, a little scary trying to get my parents to make a change but I am so thankful for the kindness, professionalism and expertise the team at the Village of Mercy Creek has. If you are just starting a search or almost to a decision, I'd highly recommend you take the time to look at this diamond in the rough.

The Village at Mercy Creek

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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