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The Village at South Farms

645 Saybrook Road, Middletown, CT 06457

For pricing & availability:
(866) 374-4058
9.4
Review score
44 reviews
Add review
9.4
Review score
44 reviews
  • 5 star
    57%
  • 4 star
    36%
  • 3 star
    5%
  • 2 star
    0%
  • 1 star
    2%
See all reviews
8.8
Review score
2275 reviews
68 facilities
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The Village at South Farms
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The Village at South Farms
9 photos3 floor plans
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street view of The Village at South Farms

AA

Resident/client

4.0 out of 5 stars

Review for Benchmark at South Farms

LOVE IT HERE. Best move I ever made. Not only are the people who run it are super nice but the residents I have met. I would recommend to others.

Read all reviews

The Village at South Farms

Located high on a hill in the historical Middletown, Connecticut, The Village at South Farms features lavish gardens, outdoor walking areas, and plenty of panoramic valley views. Our country estate setting offers a peaceful atmosphere, along with high-quality care services. Along with our assisted living and specialized memory care services, we take pride in celebrating each individual resident and transforming lives through purposeful human connection.

Overlooking the Connecticut River, Middletown offers a vibrant town overflowing with New England charm. Whether you’re looking forward to spending your days soaking in our community’s scenic views or visiting downtown Middletown for shopping, dining, and enjoying art and history, you’ll appreciate the mix of country living and city amenities. We are also close to the Middlesex Health Primary Care, Hartford HealthCare Medical Group, and Middlesex Hospital.

Community Amenities and Services

With assisted living, memory care, and respite care services all in one place, we offer a continuum of care designed to provide personalized support to meet your current and future care needs. Our dedicated associates are available around the clock to assist with daily living tasks, including bathing, dressing, medication assistance, and more. Our Mind & Memory program supports residents with Alzheimer’s and dementia-related memory loss by...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

The Village at South Farms

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Village at South Farms

9.4 out of 10
Review Score44 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.6
Friendliness
4.6
Care Services
4.4
Staff
4.9
Meals & Dining
4.3
Activities
4.3
Value for Cost
4.0

A Place for Mom has scored The Village at South Farms with 9.4 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, The Village at South Farms has 44 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-20 of 44 reviews

Last Updated: 10/6/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

AA

Assisted Living

Resident/client

October 6, 2025

4.0 out of 5 stars
Verified Review

Review for Benchmark at South Farms

LOVE IT HERE. Best move I ever made. Not only are the people who run it are super nice but the residents I have met. I would recommend to others.

Anonymous

Memory Care

Family/friend

July 29, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Our Family's Experience

Administrative and office staff do not always communicate to the people providing care in the Memory Unit. Yes, we would recommend Benchmark at South Farms to other families based on the experience so far.

Anonymous

Assisted Living

Family/friend

January 17, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Great staff

We chose The Village at South Farms because the management was very friendly and when we visited, all of the residents were smiling. Staff morale is much higher than other places.

Anonymous

Memory Care

Family/friend

October 17, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Village at South Farms review

I chose this community based on ratings, feedback from people in the business, and meeting the staff. My mother is in the memory care unit. The only negative I would say is that all of her toiletries are locked up and you need to have a staff member unlock the closet. Also, my mother likes to walk and cannot walk without a staff member which can be difficult to arrange.

Belinda C

Independent Living

Family/friend

June 11, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
2.0

Overall nice facility for independent living

I'm mostly happy with the facility. My mom enjoys the activities, & the staff are all very nice & friendly. The 2 negatives are the food has to be purchased from 1 supplier & the food is very bland & tasteless. The soups have little in them & my mom is used to the very chunky loaded with vegetables, meat & pasta & flavor that I cook. I've eaten there a couple times & even the fresh made Belgian waffles were a disappointment. Residents have spoken to chef in group meetings, but they said they can't make changes. The other negative is I've needed to get in to see my mom for emergencies & overnight desk person wasn't readily available to open locked doors. That is not acceptable. Overall tho, my mom is happy, making friends & enjoying the activities.

Anonymous

Memory Care

Family/friend

March 4, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
5.0

Recommended

I think, like all facilities, there isn't enough staff especially in a memory unit when a lot of patients are in wheelchairs and need more assistance. Move in was easy, food is good. I am happy they bring in hospice to help with end of life care. I would recommend this facility to others.

ROSEMARY G FREDERICK

Assisted Living

February 15, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Activities
5.0
Staff
5.0

Ecumenical Services for Residents

I am a Deacon from First Congregational Church Cromwell, CT acting in coordination with The Village at Souh Farms activities director to provide a monthly church service for residents at the facility. In terms of organizing the service and accommodations, the staff was very supportive in providing a lovely room for the services, internet access so that music could be brought into the service and putting the service on their activities schedule. I have continually heard from the participating residents just how pleased that this program was arranged for them. In visiting with the residents before and after services, I often hear about their other activities. I was shown pictures of their "Prom Night". The residents seem to enjoy the activities that are provided them. The facility is beautiful and seems to be well taken care of. The room provided for our services is very well suited for our purpose. It is an easy set up and a beautiful relaxing environment which suits our purpose.

Elaine

Assisted Living

Family/friend

February 13, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Well run and would highly recommend.

Great services. Picked this place for services, was recommended by you, friendly, professional staff and price was fair.

Anonymous

Independent Living

Family/friend

January 8, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

I would highly recommend this facility. The staff are very caring and kind. The folks that will be interacting and caring for your loved ones are crucial to making the transition to a retirement home as painless as possible for all. I have dined with my Mother on several occasions and the food is very good. The waitress makes sure that my Mom has a little bowl of fruit at her table once a day because she likes this. A sweet personal touch.

Anonymous

Assisted Living

Family/friend

December 7, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I would recommend The Village at South Farms to others looking.

Anonymous

Assisted Living

Family/friend

November 21, 2023

5.0 out of 5 stars
Verified Review

Village at South Farms Review

All of the staff at The Village at South Farms has bee amazing! They are helpful and friendly as well as astute!

Ron

Memory Care

Family/friend

September 26, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
1.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Overall I would recommend the place but gotta keep an eye on things

My sister has rapidly declined since being admitted. I was very concerned so had a meeting with staff to find out they have my sister on schizophrenia medication. Not dementia medicine, which she has. My only conclusion is that they are chemically restraining her? Because at one point she was in a zombie state. Since our meeting they have reduced schizophrenia medicine.

Anonymous

Memory Care

Family/friend

April 5, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Alternative to home

My loved one is a resident at The Village at South Farms. The staff is friendly. I think they should have more Aides on the Memory Care floors, dependent on resident needs. Housekeeping is fine, nothing spectacular. I would recommend this facility to friends and family.

Deborah

Memory Care

Family/friend

January 12, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

I like visiting here!

What really sticks out to me at this facility are both the friendliness and pleasant surroundings. The staff are all friendly and always pleasant. Anyone around will help you if you have a question or are trying to find your way around. I like visiting here!

Robert

Memory Care

Toured community

October 24, 2022

5.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour and we thought it was a really nice tour experience

anonymous

Memory Care

Family/friend

July 20, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

good place for loved ones

We really like the set up of the floor our loved one is on, it is not hospital like. Based on our experience so far we would recommend this community to other families.

Patricia

Assisted Living

Toured community

July 8, 2022

4.0 out of 5 stars
Verified Review

My Tour Experience at The Village at South Farms

This was a good community. My loved one wanted a different location.

Rebecca

Memory Care

Family/friend

January 28, 2022

3.5 out of 5 stars
Verified Review

Not for younger residents with higher functioning dementia.

My loved one didn't last long here for personal reasons. I don't feel it was the right fit for her. Their dementia care was different than what we expected - it was more like assisted living. She needed more attention and companionship, and they don't have the staff to accommodate that. For the time that she was there, she wasn't really involved in any activities because the rest of the patients there were not at her functioning level, so there was no one for her to relate to. I just don't feel they accommodated her well at all. They were very nice. But it just wasn't the place for my mother. I would recommend the place, but not for someone who was as high functioning as my mother.

Jana

Memory Care

Family/friend

November 15, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I would recommend

We chose Village at South Farms because they were close to our house and the director who gave us the tour was very informative, kind, and really made the experience a good one. All of the staff have been very friendly and I would recommend to others looking.

John G

Memory Care

Toured community

November 8, 2021

4.5 out of 5 stars
Verified Review

My tour review

I really liked this community but it was not really set up for memory care. It was nice for people who did not want to keep up a house or an apt but the adults are more proactive than my loved one. Everything is a la cart so the healthier you are the better but when there are services needed adding it all together is a lot higher in cost.

The Village at South Farms

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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